ACS 1111 update to 4.1 and Recovery CD's

Hi,
I have been asked to upgrade a ACS1111 box to use v4.1. It was running 3.2.3.11. (I normally do CiscoWorks support, but because of resource shortage here I am)
I should point out that this device has been removed from production to test this process, so thankfully it is not "live".
I read the notes and found that you cant upgrade directly, but have to upgrade to v3.3.3.11 first. After I finally got the upgrade across to the platform, I installed the Appliance Manager Software ACS v3.3.3.11. It completed, said it had to reboot, and that was the last I saw of it. It wouldnt respond in any way for over an hour. (Maybe I didnt wait long enough...)
As this wasnt in production, and there was nothing on it that needed backing up, the next step was to use the Recovery CD. Thought that we might as well use the 4.1 version we have, so we did.
At least the device now responds, although it doesn't recognise the NIC.
I have noticed that the Recovery CD has Cisco 1113 on it. I am thinking that this is the problem. The person who asked me to do the work said they were told that it would work for any of the 1111, 1112, and 1113 devices, but given the results I have, I do not think so!
Can someone please confirm for me so that if I need to use the specific 1111 disk, I can get that organised.
Regards
Jeff

Hi Jeff,
Recovery Cd's are model specific so you need to reimage the ACS SE 1111 with its own recovery CD's.
Following are the files you need to ask TAC.
ACSse-v4.1.1.23-1111-recovery-K9.isoaa
ACSse-v4.1.1.23-1111-recovery-K9.isoab
ACSse-v4.1.1.23-1111-recovery-K9.isoac
HTH
JK

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Does anybody know how to solve this problem or provide some clues about a possible solution? Thanks in advance for your help.
Message Edited by hooklee on 08-25-2008 10:42 PM
Message Edited by hooklee on 08-25-2008 10:43 PM

I had the same problem occur.
hooklee wrote:
Today I tried to update my ThinkVantage System, but the laptop was accidently restarted when ThinkVantage Rescure and Recovery was being updated. After the laptop was restarted, I ran the update program again and the ThinkVantage Rescure and Recovery couldn't be updated when the progress went to 91%. The following error was displayed on the screen:
"Windows cannot find 'C:\Users\hooklee\AppData\Local\Temp\{7E4C16BB-8F76-4940-8505-98E93C00B...\spmtr.exe'. Make sure you typed the name correctly, and then try again."
I restarted my laptop and re-executed the update program several times, but the same problem alwasy occured. Probably due to the failure of ThinkVantage Rescure and Recovery, now my ThinkVantage Productivity Center cannot run, either.
I looked into the directory "C:\Users\hooklee\AppData\Local\Temp" and noticed that there was no such a sub-directory at all. I searched the Internet on google with the keyword "spmtr.exe", but only two Chinese pages about the same problem (without solution) were found.
Does anybody know how to solve this problem or provide some clues about a possible solution? Thanks in advance for your help.
Message Edited by hooklee on 08-25-2008 10:42 PM
Message Edited by hooklee on 08-25-2008 10:43 PM

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fighter19lisa wrote:
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fighter19lisa wrote:
my playlists wont show up on the phone.
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fighter19lisa wrote:
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dear all, i'm a newbie with the TP notebook, and i'm a chinese , sorry for my POOR english !!
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T60-user wrote:
I've updated my 2 years old Lenovo T60 from the preinstalled Windows Vista to Windows 7. For short: I like it.
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Message Edited by herbun on 06-19-2009 04:53 AM

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Message Edited by herbun on 06-19-2009 06:17 AM
Message Edited by herbun on 06-19-2009 06:33 AM
Message Edited by herbun on 06-19-2009 06:40 AM

ACS 1111 update to 4.1 and Recovery CD's

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