ACS 3.1: CSTacacs service failure on W2k SP3

Hi all
We are experiencing problems with our ACS server, whereby the CSTacacs services fails and the following errors are generated in the 'Event Viewer':
1) From the 'Application Log', in 'Event Viewer':
CSTacacs could nto be started. Failed to initialize Crypto module (service specific error 69)
2) From the 'Application Log', in 'Event Viewer':
The CSTacacs service terminated with service-specific error 1066
We have seen this problem a few times recently, and on the last occasion, I had to reboot the server in order to get the services running again
Fortunately, we are also running a Secondary ACS server, however, I am being asked to explain what is happening here !
This looks similar to CSCeb11405 - CS services cannot be started, however, we do not running any Access Points on this network ...
Any ideas ?
Many thanks in advance for any help
Kind regards
Marcus

Cisco Secure ACS comprises several Windows NT/2000 services. The Service Control page provides basic status information about the services, enables you to configure the service log files, and to stop or restart the services.
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/csacs4nt/csnt30/user/s.htm#35262

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    Twitter
    @kirk_tn   |   Blog
    kirxblog   |   Web
    kirx.org   |   Fireside
    appvbook.com

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       at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
       at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
       at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
       at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
       at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
       at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
       at System.Net.TlsStream.CallProcessAuthentication(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
       at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
       at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
       at System.Net.ConnectStream.WriteHeaders(Boolean async)
    ** this exception was nested inside of the following exception **
    System.Net.WebException -- The underlying connection was closed: An unexpected error occurred on a send.
    Source
    Microsoft.UpdateServices.Administration
    Stack Trace:
       at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)
       at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer(String serverName, Boolean useSecureConnection, Int32 portNumber)
       at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.GetUpdateServer(String serverName, Boolean useSecureConnection, Int32 portNumber)
       at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.GetUpdateServer(PersistedServerSettings settings)
       at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ConnectToServer()
       at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ConnectToServerAndPopulateNode(Boolean connectingServerToConsole)
       at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.OnExpandFromLoad(SyncStatus status)
    The event logs show that the Update Services service started 7mins after the server was restarted. This is immediately followed by an event stating the Windows Update service had started. If fails soon after and is restared automatically twice to try to
    recover from the failure. 12 hours after the restart the Update Services service is still not running. It is set to Automatic (Delayed Start). The service is set to logon as 'Network Service'. The service can be manually started, but 'Resert Server Node' again
    results in the same error. After 4mins the service will stop. Event 7034 is logged:
    Log Name:      System
    Source:        Service Control Manager
    Date:          31/08/2011 09:05:50
    Event ID:      7034
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Phobos.htlincs.local
    Description:
    The Update Services service terminated unexpectedly.  It has done this 4 time(s).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
        <EventID Qualifiers="49152">7034</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-08-31T08:05:50.000Z" />
        <EventRecordID>230471</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>System</Channel>
        <Computer>Phobos.htlincs.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="param1">Update Services</Data>
        <Data Name="param2">4</Data>
      </EventData>
    </Event>
    IIS and SQL are running fine as far as I am aware. I also have Sophos Enterprise Console installed which uses SQL to store it's data and that is working fine.
    After a bit of searching around the 'net I thought the easiest solution would be to uninstall WSUS, leave the database and update files in place and then re-install. I ran the uninstallation procedure from the Server Manager, but because the service is not
    running, and even after starting the service, uninstallation fails:
    Windows Server Update Services: Removal failed
       Error: Attempt to un-install Windows Server Update Services failed with error code 0x80070643.  Fatal error during installation
    I saw a reference to the online article located here:
    http://blogs.technet.com/b/sus/archive/2008/11/05/how-to-manually-remove-all-of-wsus.aspx but the article states it is out of date and I did not want to make a bad situation worse by following the instructions.
    Can anyone help me with this, please. Ideally, I would like to be able to keep the updates as downloading them again will consume a substantial amount of our monthly allowance. However, if the best thing is to remove the entire installation, then I will
    ahppily go with that, too.
    Thanks.

    I'm experiencing this issue, but haven't been able to resolve it with the steps in Lawrence's post (and, another thanks from me for another detailed post from Lawrence!)
    It's a 2008 box which had a relatively new WSUS install that just stopped working - not sure why.  Unable to figure out why it had stopped, I tried to Remove the WSUS role, but that failed with the error above.
    During the manual uninstall steps above...
    (1) Using Windows Installer Cleanup Utility only showed the Windows Internal Database, not WSUS.  I removed
    that.
    (2) Removed %ProgramFiles%\Update
    Services - other resources not present
    Reinstall has now failed with this error:  
    Windows Server Update Services 3.0 SP2 could not install Windows Internal Database. For more information, see the Setup log "C:\Users\NAME~1.ADM\AppData\Local\Temp\WSUSSetup.log".
    2012-10-23 20:57:53  Success   MWUSSetup          Detected that setup was launched through Server Manager
    2012-10-23 20:57:54  Success   MWUSSetup          Validating pre-requisites...
    2012-10-23 20:57:54  Error     MWUSSetup          Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
    2012-10-23 20:57:54  Error     MWUSSetup          WSUS is outdated. But this will not block setup (Error 0x00000000: The operation completed successfully.)
    2012-10-23 20:57:57  Success   MWUSSetup          Incompatible version of ReportViewer installed. Required ReportViewer version: 9.
    2012-10-23 20:57:57  Success   MWUSSetup          Incompatible version of ReportViewer installed. Required ReportViewer version: 9.
    2012-10-23 20:58:25  Success   MWUSSetup          Initializing installation details
    2012-10-23 20:58:25  Success   MWUSSetup          Skipping Asp.Net install since not running on win2k3...
    2012-10-23 20:58:25  Success   MWUSSetup          Installing wYukon using ocsetup
    2012-10-23 20:58:25  Success   MWUSSetup          Installing Windows Internal database using ocsetup with command line as "ocsetup "WSSEE" /quiet /norestart"
    2012-10-23 20:58:49  Error     MWUSSetup          The process ocsetup "WSSEE" /quiet /norestart returned error: 0x643 (Error 0x80070643: Fatal error during installation.)
    2012-10-23 20:58:49  Error     MWUSSetup          ExecCmd failed (Error 0x80070643: Fatal error during installation.)
    2012-10-23 20:58:49  Error     MWUSSetup          Install Windows Internal database: Failed to execute "ocsetup "WSSEE" /quiet /norestart" (Error 0x80070643: Fatal error during installation.)
    2012-10-23 20:58:49  Error     MWUSSetup          CInstallDriver::PerformSetup: Installation of wYukon failed (Error 0x80070643: Fatal error during installation.)
    2012-10-23 20:58:49  Error     MWUSSetup          CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
    Would anyone on the thread have suggestions for what I might be able to do, to wipe the slate clean with the Internal
    Database on this box?  
    The WID is not used for anything else, but there is other production software installed, (using SQL - not relevant, just
    mentioning) and reinstalling the OS is not an option.

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