ACS 4.1 Appliance

I cant ping my ACS but i can access it through the web browser this prevents me from setting up a connection between the appliance and my ftp server for backups. When i console to the device and attempt to do backups manually i get an error message saying that it could not establish connection with the FTP server. I can ping any device on my network from the Appliance but not the other way..any suggestions on how to do backups for the appliance.

I can access my appliance both through the web browser and the CLI,the only thing im having a problem with is the connection between the appliance and my FTP server,it keeps giving me an error about not being able to resolve a IP or Hostname,I've specified a DNS server on the device and when im on the CLI i can ping devices using both their hostnames and IP's,when i do backups from the CLI they go to the CSUtils folder on the program files and i cant event access this folder on the appliance.

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EAP-TLS + CA MICROSOFT + ACS 3.2 APPLIANCE = Problem

I have a Wireless Lan platform composed by equipment Access Points Cisco 1100 with ACS 3,1 and CA Microsoft.The security scheme is EAP-TLS (certificates).This architecture was completely functional. The problem took place when replacing the ACS 3,1 by the ACS 3,2 APPLIANCE, for which new certificates they were emitted by the CA of the infrastructure. The problem appears when a wireless client tries to connect to the wireless network,without obtaining the objective ,being in a state of "trying to authenticate" in networks adapters, in addition the ACS Logs appear the following message "NAS duplicated authentication attempt".
If somebody knows the reason of this problem, can be contacted to my mail ([email protected]).

A hint i could give you that in such a scenario you need an Trusted boundary between the ACS Appliance and the MS AD/PDC. This we be realized trough an PC/Host who is a regitered member or user of the AD/PDC. This relay Computer then communicates with the MS CA. The SW that Cisco Provides is the Cisco Secure ACS Agent. Hope this helps as we found the same problem in leap authentication as the ACS Appliance could not be set into a AD/PDC Domain. This has to be realized trough this smal piece of SW installed on an PC/Host etc. wich is a active AD/PDC Member.

Unable to register a secondary ACS 5.2 appliance

Hello,
I have installed 2 ACS 5.2 appliances, the two appear as Primary. When I try to register one of them with the other one using "System Administrator -> Local Operation -> Deployment Operations" I get the following message:
This System Failure occurred: Unable to authenticate with node.. Your changes have not been saved.Click OK to return to the list page.
I have tried with both "ACSAdmin" and "admin" users with their respective passwords.
Am I doing anything wrong?
Is there any LOG I can check to troubleshoot this?
Thanks a lot!!!
Regards,
Julio

I finally found the problem. I was using admin user (super user priviledges). I created another user with all permissions and it worked.
Thanks a lot.

ACS v4.0 - Appliance vs. Server

With the appliance coming into line with the server version of the ACS, what are the advantages of one over the other? I know the advantage to the engine is security hardened device. This doesn't matter to me. I want to know the advantages you have found and or the bugs you've found in one or the other.

I would 2nd that... and I used to work in ACS dev.
Appliances are great for simple things. ACS is primarily application software with a complicated set of interfaces that were not designed with appliancing in mind.
When (if?) Cisco ever get around to re-architecting ACS then it may be different story.

Change IP Address ACS 4.2 Appliance

Hello,
I have an ACS 4.2 Appliance integrated with AD and CA in Windows 2K3 both of then working OK and Remote Agent, but we want to change the IP Address of the ACS 4.2 Appliance, What is the procedure to do this? have i install the certified again? i know that certified depend of hostname and ip address.
Thank You
Álvaro

Hello,I
have an ACS 4.2 Appliance integrated with AD and CA in Windows 2K3 both
of then working OK and Remote Agent, but we want to change the IP
Address of the ACS 4.2 Appliance, What is the procedure to do this?
have i install the certified again? i know that certified depend of
hostname and ip address.Thank YouÁlvaro
Hi Alvaro,
Best take the serial console of the ACS Appliance and type set ip and follow the procedure to change the ip address
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_solution_engine/4.2/installation/guide/solution_engine/admap.html
Hope to Help !!
Ganesh.H
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Is it posible? two ACS 4.2 Appliance with the same remote agent

Hello,
I have a ACS 4.2 Appliance integrate with Active Directory, CA and Remote Agent, i want to agregate another ACS 4.2 Appliance with the same configuration, the same Active Directory, CA. my question is: can i configure the another ACS with the same Remote Agent of the first? in other words ...
i attach the diagram.
Thank you

I have a
ACS 4.2 Appliance integrate with Active Directory, CA and Remote Agent,
i want to agregate another ACS 4.2 Appliance with the same
configuration, the same Active Directory, CA. my question is: can i
configure the another ACS with the same Remote Agent of the first? in
other words ...i attach the diagram.Thank you
Hi,
Maximum number of appliances supported—While a single Cisco Secure ACS Remote Agent can provide services to many Cisco Secure ACS Appliances, support is limited to five concurrent connections by the appliances served. For example, if you have three appliances that are primary Cisco Secure ACSes and three appliances that are secondary Cisco Secure ACSes used for failover purposes only, the remote agent can provide services to all six appliances and stay below the maximum of five concurrent connections.
http://www.cisco.com/en/US/products/sw/secursw/ps5338/products_installation_and_configuration_guide_chapter09186a0080193aa1.html
Hope to Help !!
Ganesh.H
Remember to rate the helpful post

ACS 4.2 appliance external database configuration with AD

Dear All,
How to configure external database in ACS 4.2 appliance for Windows Active Directory.Active Directory is configured in Windows 2012.ACS internal database is working fine without interruption.What configuration is requred to configure external database(Active Directory).It would be highly appreciated if you share your experience with me.
Thanks,
AS

Please check
Supported Interoperable Devices and Software Tables for Cisco Secure ACS Release 4.2
http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4-2/device/guide/sdt42.html

What does acs 4.1 appliance join a domain????

Hi all!
I'm first do acs 4.1, i have a problem as What does acs 4.1 appliance join a domain????
I lab with acs 4.1 on window server 2003 is ok, but when work with acs 4.1 appliance, i don't know join domain for this appliance so not use window database
I want setup window database but not successful
Please help me !!!!!!!
thanks very much

Hi,
Use ACS appliance remote agent:
ACS SE remote agent installation guide:
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/csacsapp/csapp41/rase41/index.htm
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_solution_engine/3.3/installation/guide/remote_agent/ra.html
ACS SE RA:
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.1/user/LgsRpts.html#wp638135

Passed Authentication Logs on ACS 4113 SE appliance

I need to get a copy of all Passed Authentication logs from our appliance. Is there a way that I can ftp all those files to another device? Or is there another way that I can retrieve those files?
Thanks
Dwane

Dwane,
Yes, you can send logs to another system on the network using remote agent.
Remote Logging for ACS SE with ACS Remote Agents
The Remote Logging feature enables ACS to send data to one or more ACS Remote Agents. The remote agent runs on a computer on your network. It writes the data that ACS sends to it into CSV files. You can configure many ACS Solution Engines to point to a single remote agent, thus making the computer that runs the remote agent a central logging server.
For more information about installing and configuring an ACS Remote Agent, see Installation and Configuration Guide for Cisco Secure ACS Remote Agents Release 4.1
Regards,
~JG
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ACS 4.2 Appliance integration with LDAP

Hi,
I would like to ask some question from the expert here.
1. I'm building 802.1x infra for my customer.
2. We are using ACS SE version 4.2
3. We have successfully integrate the ACS with AD using Remote Agent.
4. Using will authenticate using PEAP MS-CHAP v2.
5. However, my customer dont want to use Remote Agent (RA) because the want the ACS talk to the external database directly.
6. Their argument is, if they bought other Radius appliance for this project, the appliance should have the same function in order to authenticate the user.
7. What are needed to complete this requirement?
I saw in this table http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2/user/guide/Overvw.html#wp857274 the LDAP does not support PEAP MS-Chap v2.
Can any expert give opinion on this issue?

Despite various efforts a few years back, LDAP vendors could not be persuaded to implement an MSCHAP interface - which is technically possible.
That said ACS also has its Windows External Authenticator that will do MSCHAP just fine to a Windows AD Server (via a different interface).
The old LEAP protocol was mschap inside EAP. EAP-FAST can also do mschap too.
The key is not use the LDAP authenticator in ACS. If you really must use it, you'll have to make sure you use EAP-GTC inside your PEAP/FAST tunnel

ACS 4.2 Appliance and Windows Agent

Hi
Wonder if any one has an idea on this?
We have two ACS, 1 windows and 1 appliance.
The appliance is the primary ACS.
The other night all our wireless devices failed to authenticate. We tracked this down to the Windows server with the ACS Agent on it for the appliance.
The error was failed to bind to domain server down, which found an AD server ran out of memory.
Becouse the wireless controllers could see the appliance still, it didn't fail over to the secondary.
I was wondering is there a configuration where if it fails on one ACS it trys authenticate on the second ACS?
Alternative is to replace the appliance with a windows box so no need to use the agent.
Answers on a post card :-)
Cheers
Craig

Hi Craig,
Unfortunately, the authentication request will not fall on fallback if the primary is still up.
Hope this helps.
Regards,
Anisha
P.S.: please mark this thread as answered if you feel your query is resolved. Do rate helpful posts.

ACS 3.3 Appliance Remote Agents

Hi,
Can I configure Cisco ACS Appliance 3.3 to send logs to different remote agents which are not Cisco, for example Envision appliance.
Regards,
Ejaz

No, because the protocol used between ACS and the RA is proprietary.

ACS 5.2 appliance cli access

Hi~
Could you please tell me how can I make user access for CLI (shell) on ACS appliance by means of WEB GUI. The point is that I have ACSAdmin as well as another administrator role users, but can't get access to appliance through SSH (Permission denied (publickey,password,keyboard-interactive).). I need to troubleshoot RADIUS requests from my APC Networc Management Cards, by means of some sort of tcpdump, becouse I dont get any logs in ACS from APC cards.

then either you need to enable more detailed logging on the ACS applicance
How can I do this?
or the RADIUS requests from the APC cards aren't reaching the ACS applicance
This is what I'm trying to find out.
Are there any firewalls, etc between the two devices that might be blocking RADIUS packets?
No man, there is a clear IP connectivity between, but problem is that I can't troubleshoot RADIUS requests/replies on this part of transmission nor from APC side neither from ACS. I check all possible log records in "Monitoring and Reports" tab, but didn't find any request from APC devices.
Also, if you have any configuration examples for APC (APC9630) devices RADIUS authentication by ACS 5.2 will be appreciated for the information. I have followed this howto to configure VSA and apply policy, but still it doesn't work. I just want to verify are the RADIUS requests reach ACS or not.
Thank you.

RDBMS Synchronisation on ACS 3.2 appliance

Hello,
It seems that synchronisiation does not work, I have setup an FTP server and put an "accountactions.csv" file into it.
The ACS downloads the file (the file is renamed into accountActions.csv.downloaded) but there is no action taken.
hereafter the content of the file:
SequenceID;Priority;UserName;GroupName;Action;ValueName;Value1;Value2;Value3;DateTime;MessageNo;ComputerNames;AppId;Status
1;0;luc;;100;;luc;;;01/01/2004;;;;
2;0;luc;;102;;passw;;;01/01/2004;;;;
Any Idea ??
thanks
Luc

Hi,
I don't know if you found the solution yet but hereunder you can find the right syntax of the accountAction.csv file:
SequenceID,Priority,UserName,GroupName,Action,ValueName,Value1,Value2,Value3,DateTime,MessageNo,ComputerNames,AppId,Status
1,0,luc,,100,,luc,,,,0,,,0
2,0,luc,,102,,passw,,,,0,,,0
This will result in adding user "luc" with the initial password "luc" and setting the PAP password for user "luc" to "passw".
I hope this will do the trick.
I think that field 11 (MessageNo) and 15 (Status) are
necessary to excecute RDBMS.(although on CCO they only say that field 1 SequenceID , field 5 Action and
field 10 DateTime are not to be empty !)
Good luck !
Kind regards,
Mike

Configure the ACS 5.1 appliance to connect to the AD

Pls advise.
This is a new installation.I did to configure the ACS to connect to the AD to authenticate users and retrieve the user information for group mapping as following step.
Go to Users and Identity Stores > External Identity Stores > Active Directory, and enter the domain
name and provide a username/password that will allow connect to the domain.Next, click on the Test Connection button to validate joining the domain.
I got success test connection. But when I click Save Changes. I got error .
How the problem is fixed ?
Best Regards
Boonkiat

Hello Boonkiat,
I am glad Nicolas was able to provide you the information. Just to inform you that Nicolas is presentaing a LIVE webcast on Cisco Wireless CleanAir.
https://supportforums.cisco.com/videos/2296
Please register and get more info from Nicolas.
Thanks,
Vinay Sharma
Community Manager - Wireless
Cisco Support Community

ACS 4.1 Appliance

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