ACS 5.2 does not check Active directory changes

Hi all,
I am working with ACS 5.2 and using Radius authentication for vpn client.
The authentication method used is Active Directory in an Windows enviroment with multiple domains in the same forest.
My problem occurs when i change a user from one group to another in Active Directory. After that i receive the following message when try to connect:
15039 Selected Authorization Profile is DenyAccess
The message is because match the default policy.
Another user in the same AD group works fine.
All domain in the forest have trust relation each other.
I am using universal groups to include users from all domain belongs this forest.
Can anyone help me?
Regards

Dear all,
Hope you can help me with a similar issue i am facing on migration from Cisco ACS 4.1.24 to Cisco 5.3.0.40
and testing Radius authentication for vpn client users.
The authentication method used is external Active Directory and for some users authenticating to the external AD via ACS, the following message is obtained:
"15039 Selected Authorization Profile is DenyAcces", which results in Auth failure.
Other users on the same AD group seem to work fine and there are no changes performed on the AD for any of the  concerned users.
Looking at the detail report for the user, confirms  that no attributes  are returned to the Radius(under the other  attributes field) from the  external server. The Radius also returns the  following messages:
"24412 User not  found in Active Directory"
"22056 Subject not found in the applicable  identity store(s)"
Within the ACS Identity sequence in the ID store, the  sequence is set to match on AD first and then Internal user.         The  Identity for the default network profile(for Radius users) is  configured to General sequence. The same user/s seem to work fine when  swithced to ACS4.
We are also looking at possible NTP sync issue with the ACS/AD or  any NTLM/Kerberos auth issues or any issues related to applying the  latest ACS patch to the box.Please let me know if there is any AD related configs to be modified.
Any help will be appreciated.
Thanks and Regards.

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