ACS Applying configuration changes failed

Question

Hello
I have a problem with ACS version 5.1.0.44.6. running on 1120 appliance.
After making some changes to authorization rules of Device Admin access services, I can no loger access authorization page for Device admin access services. Error on Access Policies page is: . This System Faliure occurred: {0}. Your changes have not been saved. Click OK to return to the list page.
Logs recorded this:
Severity         
FATAL
Message                                                                                                           
Applaying configuration changes failed 
Category
CSOacs_Internal_Opreations_Diagnostics
Code
31102 
Details
LastErrorMessage=Policy DB problem: Policy value type is not supported. ConfigTransactionID=2968
After this we can no longer authenticate on any device with TACACS+. Telnet from switch to the ACS server on port 49 returns  % Connection refused by remote host. RADIUS authentication and authorization for VPN users on same server is working fine.
Do you have any idea how to solve this problem?
Hrvoje

Answer 1

Thanks for the screenshot! 
It appeared to be an issue in StatusMonitor that I also could reproduce: we don’t work correctly with the structure when virtual directories and applications are mixed, i.e. due to this bug we cannot find web application if it’s under the virtual directory,
that’s under the web site.
I.e. app named WebSite/Dir/App1 cannot be found by SM during adding application insights:
WebSite
   ---> Dir (virtual directory)
          ---> App1 (web application)
We'll triage this bug and address in one of the nearest StatusMonitor updates.
Thanks for finding this issue!