ACS express v5.0.1 fail to join AD

hi,
i try to integrate my ADE 1010 appliances running on ACS express v5.0.1.1 to my DC running on window 2008 server enterprise edition SP2.
as i fill in the info at domain configuration and test the connection, it's succeed. but once try to save and join it's failed to join the domain.
log extract from acsxp_adagent :
PMOACS AD-SCRIPTS: INFO AD script executed from IP: 10.169.2.100 script: /cgi/adjoindomain.pl/cgi/adjoindomain.pl args: DM=jpmosp.xxx.yy&UN=administrator&CN=OU%3DACS&PDC=jpmosp.xxx.yy&PW=******
PMOACS AD-SCRIPTS: INFO AD join container used: OU=ACS
PMOACS AD-SCRIPTS: INFO AD join Preferred Domain Server used: jpmosp.xxx.yy
PMOACS AD-SCRIPTS: INFO AD join container used: OU=ACS
PMOACS AD-SCRIPTS: INFO AD join Preferred Domain Server used: jpmosp.xxx.yy
PMOACS AD-SCRIPTS: INFO AD join command used: /opt/CSCOacsxp/adagent/bin/adjoin -u "administrator" -p "******" -z NULL --noconf "jpmosp.xxx.yy" -s "jpmosp.xxx.yy"
PMOACS AD-SCRIPTS: CRITICAL Unknown status returned from adjoin
PMOACS AD-SCRIPTS: WARN --- BEGIN FILE LOG FOR /opt/CSCOacsxp/temp/adjoindata.8870 ---
PMOACS AD-SCRIPTS: WARN Cannot resolve computer name "pmoacs" in DNS or /etc/hosts
PMOACS AD-SCRIPTS: WARN Please edit /etc/hosts or your DNS server to set your hostname correctly
PMOACS AD-SCRIPTS: WARN or use --name option to override this check.
what i did on my window 2008 server:
1. log in as the administrator, create a container name "acs", and inside of it create a computer name as "pmoacs"
2. appliance clock is tally with AD-DC server, no time skew problem.
what i did on my Cisco ADE 1010:
1. initial setup only.
thank you
N

Hi,
This is the relevant error message:
"WARN Cannot resolve computer name "pmoacs" in DNS or /etc/hosts"
Please make sure you have the acs hostname configured on the DNS server.
The ACS must be able to resolve its own hostname, otherwise this will fail.
HTH,
Tiago
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Similar Messages

Join acs express to active directory domain

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It is sounds like a bug CSCsw29387 Join AD domain, with one DC down fails. If the ACS Express is trying to join an AD domain in a multi domain controller environment and one of the domain controllers is down, the ACS Express will fail to join the domain.

Joining ACS express to AD

Hi all,
I'm trying to join an ACS express (5.0) to AD. Communication between ACS and AD DCs is correct, but when trying to join the domain I get the following warning:
1. Saved settings, but error in joining domain. Error: Domain Controller not reachable by name. DNS is setup correctly, however the domain controller is not reachable via the name that is in DNS. This can be caused by the domain controller being unavailable. It may also be caused by the DNS domain name not matching between the AD domain controller and ACS Express appliance.
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Sep 6 16:28:59 IRMXACSE adjoin[14632]: DEBUG base.bind.ldap xxxxxx.mx.hdi.com:389 fetch dn="<WKGUID=aa312825768811d1aded00c04fd8d5cd,DC=mx,DC=hdi,DC=com>" filter="(objectclass=*)" (erased name)
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At that point, the binding fails and ACS fails to join the domain.
Any help is highly appreciated,
Thanks!!!

That error resolves to KRB5KDC_ERR_S_PRINCIPAL_UNKNOWN (-1765328377L). Usually, this is due to either
a missing Service Principal name for AD account or the SPN not being recognized by KDC. Can you double-check
that it's in a host/domain.name format?
Also, what OS is on the DC you're using? We've seen this error with 2008 DCs and Express 5.0, which was
resolved by upgrading to 5.0.1.

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I work at a University and for some reason we have multiple systems for authentication and authorization. That being said I am trying to use radius to do authentication and AD for authorization for VPNs. I have the radius authentication working against our radius server. I have my ACS express setup to join the AD domain and everything looks good there. I setup the AD server as a radius object in AAA server groups on my ASA. Then I add the server below in the servers in selected groups window. I put all the info in there and when I hit test I click authorization and put in the username that I know is in the domain group I have associated with this on the ACS. The test fails and with authorization failed with invalid password. When I look at the logs on the ACS I see
01/06/2011 20:14:26 acsxp/server Warning Server 0 AD Agent Plain Text Authentication Failed for user: username@domain
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Username and domain are correct I just edited them for posting. It seems like it is trying to authenticate rather than authorize. All I want it to do is say yes the user is in this group or no the user is not in this group? You can't even fill in the password when testing authorization? Maybe I have something setup wrong on the ACS side but when I look at AD under users and identity stores, it says it is joined to the domain. When I do AD domain diagnostics under troubleshooting everything looks good. I have the ASA I am testing from defined as a device and in the ASA device group. Under access services in Radius access services I have one service that I setup that connects to the AD and it found the group so I know it is connecting. Any idea what I am doing wrong or where to look?
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Thanks
Joe

Hi Joe,
We could take a deeper look at what is happening through some logs and debugs:
1. On ACS Express, under
Reports & Troubleshooting > Troubleshooting > Server Logs
please set the Express Server Trace Level to 5 and the Web Server Trace Level to 4.
Also, for the Log Level under OS Logging, please set its value to "Debug".
If previous old logs are not essential to you, you may also wanna delete all the log files first, so that we capture logs for the last day only.
2. On the ASA, please enable the following debugs
debug aaa authentication
debug aaa authorization
debug radius
3. Then please first recreate a successful authentication attempt, and then recreate the authorization test issue with the same user account for which you tested the successful authentication.
4. After the issue is recreated, please attach the debugs from the ASA and following files from the ACS Server Logs:
acsxp_adagent.log
acsxp_agent_server.log
acsxp_mcd.log
acsxp_server.log
acsxp_server_trace.log
Regards,
Fede
If this helps you and/or answers your question please mark the question as "answered" and/or rate it, so other users can easily find it.

ACS Express integration with Active Directory

Hello,
I have ACS Express version 5.0.1 installed on Cisco ADE; I'm trying to get it integreated with an Active Directory without sucess.
I did packet captures on the ASA that is in between and I can see communication going thru just fine. I ran a diagnostic on the ACS express and got this:
DIAGNOSTIC USING THE IP ADDRESS OF THE DOMAIN CONTROLLER:
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Tabla normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
Output of AD Domain Diagnostics:
IP Diagnostics
Local host name: he-zfm-acs-01
Local IP Address: 172.31.67.10
Not found in DNS!Make sure it is in Reverse Lookup Zone.
FQDN host name:he-zfm-acs-01.clarocr.americamovil.ca1
Domain Diagnostics:
Domain: 172.24.2.93
Subnet site:
WARNING! Unable to locate computer's subnet site in Active Directory.
Ask your Active Directory administrator to add this computer's subnet
to the appropriate site.
DNS query for: _ldap._tcp.172.24.2.93
Found no SRV records!
Computer Account Diagnostics
Not joined to any domain
AD Agent Process Status: Not joined to any domain
DIAGNOSTIC USING THE AD REALM:
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Tabla normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
Output of AD Domain Diagnostics:
IP Diagnostics
Local host name: he-zfm-acs-01
Local IP Address: 172.31.67.10
FQDN host name:he-zfm-acs-02.clarocr.americamovil.ca1
Domain Diagnostics:
Domain: CLAROCR.AMERICAMOVIL.CA1
Subnet site: TELECOM
DNS query for: _ldap._tcp.CLAROCR.AMERICAMOVIL.CA1
Found SRV records:
rom-pro-dc-03.clarocr.americamovil.ca1:389
Testing Active Directory connectivity:
Domain Controller: rom-pro-dc-03.clarocr.americamovil.ca1
ldap: 389/tcp - good
ldap: 389/udp - good
smb: 445/tcp - good
kdc: 88/tcp - good
kpasswd: 464/tcp - good
ntp: 123/udp - good
Domain Controller: rom-pro-dc-03.clarocr.americamovil.ca1:389
Domain controller type: Windows 2003
Domain Name: CLAROCR.AMERICAMOVIL.CA1
isGlobalCatalogReady: TRUE
domainFunctionality:
forestFunctionality: 0 = (DS_BEHAVIOR_WIN2000)
domainControllerFunctionality: 2 = (DS_BEHAVIOR_WIN2003)
Forest Name: AMERICAMOVIL.CA1
DNS query for: _gc._tcp.AMERICAMOVIL.CA1
Testing Active Directory connectivity:
Global Catalog: rom-des-dc-01.desa1sv.americamovil.ca1
gc: 3268/tcp - timeout
No TCP LDAP response, giving up on rom-des-dc-01.desa1sv.americamovil.ca1
Global Catalog: rom-amv-dc-02.americamovil.ca1
gc: 3268/tcp - good
Global Catalog: rom-tlc-dc-01.telecom.americamovil.ca1
gc: 3268/tcp - good
Global Catalog: rom-pro-dc-03.clarocr.americamovil.ca1
gc: 3268/tcp - good
Global Catalog: rom-tlc-dc-02.telecom.americamovil.ca1
gc: 3268/tcp - good
Global Catalog: rom-amv-dc-01.americamovil.ca1
gc: 3268/tcp - good
Domain Controller: rom-amv-dc-02.americamovil.ca1:3268
Domain controller type: Windows 2003
Domain Name: AMERICAMOVIL.CA1
isGlobalCatalogReady: TRUE
domainFunctionality:
forestFunctionality: 0 = (DS_BEHAVIOR_WIN2000)
domainControllerFunctionality: 2 = (DS_BEHAVIOR_WIN2003)
Domain Controller: rom-tlc-dc-01.telecom.americamovil.ca1:3268
Domain controller type: Windows 2003
Domain Name: TELECOM.AMERICAMOVIL.CA1
isGlobalCatalogReady: TRUE
domainFunctionality:
forestFunctionality: 0 = (DS_BEHAVIOR_WIN2000)
domainControllerFunctionality: 2 = (DS_BEHAVIOR_WIN2003)
Domain Controller: rom-pro-dc-03.clarocr.americamovil.ca1:3268
Domain controller type: Windows 2003
Domain Name: CLAROCR.AMERICAMOVIL.CA1
isGlobalCatalogReady: TRUE
domainFunctionality:
forestFunctionality: 0 = (DS_BEHAVIOR_WIN2000)
domainControllerFunctionality: 2 = (DS_BEHAVIOR_WIN2003)
Domain Controller: rom-tlc-dc-02.telecom.americamovil.ca1:3268
Domain controller type: Windows 2003
Domain Name: TELECOM.AMERICAMOVIL.CA1
isGlobalCatalogReady: TRUE
domainFunctionality:
forestFunctionality: 0 = (DS_BEHAVIOR_WIN2000)
domainControllerFunctionality: 2 = (DS_BEHAVIOR_WIN2003)
Domain Controller: rom-amv-dc-01.americamovil.ca1:3268
Domain controller type: Windows 2003
Domain Name: AMERICAMOVIL.CA1
isGlobalCatalogReady: TRUE
domainFunctionality:
forestFunctionality: 0 = (DS_BEHAVIOR_WIN2000)
domainControllerFunctionality: 2 = (DS_BEHAVIOR_WIN2003)
Forest Name: AMERICAMOVIL.CA1
Computer Account Diagnostics
Not joined to any domain
AD Agent Process Status: Not joined to any domain

Dennis,
TIme in sync on the ACS and AD servers?
Faisal

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If this helps you and/or answers your question please mark the question as "answered" and/or rate it, so other users can easily find it.

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 regards
 Lukas 
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hi
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ACS express v5.0.1 fail to join AD

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