ACS SE 4.1.1.23 patch 5 issue with users

HI There, I am facing very weired issue with ACS SE 4.1.1.23 patch 5. I am trying to add users in ACS it is added successfully but I can not see these users when I click list all users.
But I can see users are increasing in groups when I add users..but when I do list all users it say there are no users defined. and I tried to login with newly created users from devices  ....I am able to login with those new users.....
also when I go to that particular group in which I added new users....and say list users in group...I get message from ACS saying that "can not read users from group" ....
what could be issue any one has any idea....customer complained that he was unable to login to devices...with the users created on ACS...when I saw there was no users in database....then I added 2-3 users by looking at old passed and failed authentication... but I dont know how users got deleted automatically...even I tried to see appliance audit logs...could not see any thing which indicates someone deleted users...
please help me to solve this issue..
Thanks

Issue resolved. The CRL that was being parsed from the cert was one level higher than the CRL that needed to be checked. The User CRL was ppointing to the Intermediate CA's CRL. I had to manually change the URL from this:
http://DOMAINvmsp.DOMAIN.xxxx-xx.edu/pkipub/DOMAIN%20Intermediate%20CA%201.crl
to this:
http://DOMAINvmsp.DOMAIN.xxxx-xx.edu/pkipub/DOMAIN%20User%20CA%201.crl
Mark

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    GRANT DROP ANY INDEX TO BI_USER;
    GRANT SELECT ANY TABLE TO BI_USER;
    GRANT CREATE JOB TO BI_USER;
    GRANT QUERY REWRITE TO BI_USER;
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    GRANT CREATE SESSION TO BI_USER;
    GRANT EXECUTE ANY CLASS TO BI_USER;
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    GRANT CREATE DATABASE LINK TO BI_USER;
    GRANT ALTER SESSION TO BI_USER;
    GRANT DROP ANY DIRECTORY TO BI_USER;
    GRANT CREATE PROCEDURE TO BI_USER;
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    2). Whenever i create a table it is created in SYS schema not in the user schema for creating it in user schema i have to right username.tablename also in select statement.
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    2). Whenever i create a table it is created in SYS schema not in the user schema for creating it in user schema i have to right username.tablename also in select statement.
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    TESTCOL                         VARCHAR2(10)
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    TESTCOL
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    2
    3 new
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    Connected.
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    1
    2
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    SQL> conn scott/tiger
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    TESTCOL
    1
    2
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    <code>
    1). After all this when i logon to this user through toad it is successful
    but through SQL it says invalid username and password
    <code>
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    orcl
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    TNS Ping Utility for Linux: Version 10.2.0.2.0 - Production on 27-AUG-2009 14:38:34
    Copyright (c) 1997, 2005, Oracle. All rights reserved.
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    SQL*Plus: Release 10.2.0.2.0 - Production on Thu Aug 27 14:38:42 2009
    Copyright (c) 1982, 2005, Oracle. All Rights Reserved.
    Connected to:
    Oracle Database 10g Enterprise Edition Release 10.2.0.2.0 - 64bit Production
    With the Partitioning, OLAP and Data Mining options
    SQL> sho user
    USER is "SCOTT"
    SQL> select * from t_copy;
    TESTCOL
    1
    2
    3 new
    <code>
    please tell the syntax how you connect through sqlplus

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