ACS Server and Downloading Certificate for LDAP External DB

Hello,
We have a Cisco ACS appliance version 3.3 (I know, it is older).
We have a cert7.db file located on an FTP server ready for the ACS appliance to download so it will use secure ldap.
No matter how we enter the information to download the certificate, it returns the error: The server name or address could not be resolved.
We are trying to use the IP address (so name resolution should not be an issue), but just cannot get the darned thing to work. We can FTP from any other machine to the server using a dos prompt - credentials should not be an issue and neither should the starting directory - which is /.
Anyone know what I might be missing?
Joel

Did you ever figure this one out ? I may have the same type issue.
thanks
[email protected]

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