ACS UCP banner logo changes asistance required

Dear all,
I'm looking for help from ACS expert about UCP (User Change Password) the landing page banner logo changes. Your advice is very appreciated. Let me explain in details.
My company has ended the contract with vendor back to few months ago. All the network devices included ACS are now handed over to our management. The ACS UCP (User Change Password) landing page has been changed by previous vendor from Cisco logo to their company Logo. Since now the device has been changed management. My manager would like this logo to change it back to my company logo. I had try to search through the whole ACS clickable function but no luck and try to search through Cisco link but do not find the related documents.
Can any ACS expert to guide me or link me to the correct document what should I do to make this changes? The sample of Cisco UCP page are attached, the logo i meant is the top left corner logo. I brush it out and replace with ABC company.TQVM.
Very very appreciate your advice.
Regards
Chong

If you have the webpage directory of the UCP you can use the tools within IE, Mozilla or Chrome to find out which image is used in the webpage. This depends on how the webpage was construced meaning if a style sheet or simple html tag for the logo your are looking to replace.
You will most likely need to restart the web server. (always keep a backup of your old config and track your changes carefully).
You can try to ask TAC to see if they can provide assistance, but this is not supported, only the test code they provide falls within support any customization is expected to be documented on the customer's end for scenarios like this, however it doesnt hurt to ask. You can also suggest someone at your company if you have a web development team (I do not mean to sound insulting in anyway, but I myself could not build a webpage to save my life and have always found luck when my customer's provide web development code that I can play with and modify if needed).
Mozilla -
https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector
Chrome -
http://webdesign.about.com/od/chrome/a/view-source-chrome.htm
I.E.-
http://support.microsoft.com/kb/176222
You should be able to google for additional browsers as well.
Thanks,
Tarik Admani
*Please rate helpful posts*

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"The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook" in Exchange 2013

In Exchange 2013, Outlook finds a new connection point made up of the user’s mailbox GUID + @ + the domain portion of the user’s primary SMTP address. This change makes
it much less likely that users will see the dreaded message “Your administrator has made a change to your mailbox.”
http://technet.microsoft.com/en-us/library/dd298114(v=exchg.150).aspx
Although the error message in the topic has been already improved a lot in Exchange 2013, the users may still encounter them in some specific scenarios. We have collected them and let’s discuss them in this thread.
Symptom
=======================================
Consider the following scenario:
Exchange 2013 was installed for a migration from Exchange 2007/2010.
The legacy Exchange server is removed after successful migration.
Exchange 2013 may be updated to Exchange 2013 SP1.
Some users were being randomly prompted with a popup in their outlook client with the following message when connecting with Exchange 2013 server:
“The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook”
Cause
=======================================
The issue may be caused due to Public Folders.
The msExchHomePublicMDB attribute on Exchange 2013 databases was set to deleted legacy public folder object.
Solution
=======================================
Removed the Public Folder from all the Exchange
2013 Databases. To do it, we can use ADSIedit.msc and remove the arrtibute - msExchHomePublicMDB from all the Databases:
1. Open ADSIEdit.
2. Connect to the Configuration container.3.
Expand Configuration, expand CN=Configuration,DC=Domain,DC=com.4. Expand CN=Services -> CN=Microsoft Exchange -> CN=Domain -> CN=Administrative Groups -> CN=Exchange
Administrative Group -> CN=Databases.5. In the right hand pane you will see a list of databases.6.
Right-click the listed database object -> Properties.7. Check whether the msExchHomePublicMDB value is set to an unavailable value. If you see reference to the old database,
please clear the value.8. Click OK.9. Check the rest of the databases to make sure
that they are not populated in the same way.
References:
https://social.technet.microsoft.com/Forums/en-US/2f736bdd-1c00-4a22-97a5-95faeadf1495/exchange-2013-sp1-users-randomly-prompted-with-the-microsoft-exchange-administrator-has-made-a?forum=exchange2010
https://social.technet.microsoft.com/Forums/lync/en-US/7a7b3cf8-8761-421c-9d55-6c84e05531c0/the-administrator-has-made-a-change?forum=exchangesvrclients
https://social.technet.microsoft.com/Forums/en-US/0d71c843-b662-493c-ab6e-30708929ef18/2013-sp1-problem-the-microsoft-exchange-administrator-has-made-a-change-that-requires-you-quit-and?forum=exchangesvrdeploy
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

This one? http://support.microsoft.com/kb/2934750

The Microsoft Exchange administrator has made a change that requires you to quit and restart outlook.

Then I get this once outlook is open:
Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The operation cannot be performed because the connection to the server is offline".
Outlook 2013 client
Exchange 2010 SBS
I have recreated the profile, doesn't work. Recreating the OST doesn't work. Starting Outlook in any safe mode doesn't work. Disabling hardware acceleration and add-ins does not work.
repair account does not work - I get the Congratulations message, confirming it was able to get everything from the server... and when I restart Outlook:
"The Microsoft Exchange Administrator has made a change that requires you to quit and restart Outlook".
BJN
Also the user in question is not getting new mail.
And I have tried this
outlook /resetnavpane to no avail.

Hi,
Please confirm if the issue happens to all users in your Exchange server.
In client side, please check the Connection Status when the issue occurs:
Please open Outlook - press CTRL key - right click on the Outlook icon from right bottom corner taskbar –Connection Status to check the connection.
Please notice the Server name, status, protocol and Type information.
In Exchange server, please check whether all Exchange services are started and running in Exchange 2010. Also check whether there is any error information in Event Viewer.
If the issue only happens to one user, please update the Outlook client with the latest patches and service packs to have a try.
Regards,
Winnie Liang
TechNet Community Support

Exchange 2013 SP1 users randomly prompted with "The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook"

I got a call to check an issue with a Exchange Server 2013 SP1 environment recently. All server was upgraded from Exchange server 2013 CU2 to Exchange Server 2013 SP1. It was done successfully but many users were being randomly prompted with a popup in their outlook
client with the following message:-
“The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook”
Although there wasn’t any changes of late in the environment there were random popups like these for multiple users. As the behaviour was not consistent and effecting the entire upgration population
Please suggest us how to resolve the issue.
Regards, Md Ehteshamuddin Khan All the opinions expressed here is mine. This posting is provided "AS IS" with no warranties or guarantees and confers no rights.

Hi,
Does the issue happen to all Outlook 2013 users? Please create a new Outlook profile to have a try.
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2. Right-click the listed database > Properties.
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4. Click OK.
Then check whether the issue persists.
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TechNet Community Support

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Not Answered but closing the thread

The administrator has made changes that requires Outlook to be restarted.

We are running on premise Exchange 2013 (Upgraded from Exchange 2010). Our Outlook anywhere clients (Me being one of them) are constantly getting this pop up, some more then others.
"The administrator has made changes that requires Outlook to be restarted."
I have looked around and there are a lot of references to corrupt OST files and recently mailbox moves. My mailbox has been moved for several months now, and I am not using cached mode, however I do have a 16MB OST file on this particular computer
(I get this message on the 3 computers I use regularly, all of them do not have cache mode)
We only seem to get this message on Outlook 2013, I have downgraded a computer to 2010 and I do not get the message. I believe that we started getting this message shortly after we removed the Exchange 2010 server from our organization, however I cannot
be certain
any thoughts?? I get the message at least every 30-60 minutes :)

Hello,
Normally, if you move a mailbox, the profile has to get updated somehow, and outlook is updated automatically, but it does require a restart.
I recommend you follow the NetoMeter's suggestion to check the result.
If you have any feedback on our support, please click here
Cara Chen
TechNet Community Support

MS Outlook 2013 Error message "The microsoft exchange administrator had made a change that requires you to quit and restart outlook"

I am currently running 2 HP Servers, SAN Storage. I have Exchange 2013 installed and MS Outlook 2013 randomly appears with the message
"The Microsoft exchange administrator has made a change that requires you to quit and restart outlook" It is happening very frequently and is appearing every few seconds on a lot of users.

Hi WeeMac22,
If you migrated from Exchange 2010 to Exchange 2013, I found a KB for your reference:
Outlook 2013 cannot connect after an Exchange Server 2010 mailbox is moved to Exchange Server 2013
http://support.microsoft.com/kb/2934750/en-us
If not, I suggest using OWA to verify whether this issue remains.
1. If everything works well in OWA, it seems an issue on the Outlook client side.
I suggest run Outlook under safe mode to avoid some AVs and add-ins.
I suggest re-create profile to refresh the caches.
I suggest re-install the Outlook if all methods above not working.
2. If this issue remains in OWA, please verify whether all users on the Exchange 2013 have this isse.
If only one user has this issue, I suggest create a test user to check whether the test user has this issue.
If the test user works well, I suggest try to re-create the specific user account.
Please make a full back up before re-creating.
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Mavis
Mavis Huang
TechNet Community Support

Microsoft Exchange administrator has made a change that requires you to quit and restart Outlook.

guys we just did the exchange migration from SP3 RU6 2007 to exchange 2010 SP2 , and moved the mailboxes , but few users are getting the prompt saying that -
Microsoft Exchange administrator has made a change that requires you to quit and restart Outlook.
So what best can we do to fix the issue. Apart from creating the new outlook profile i know that can be done but to get deeper is anything related to CAS Arrays preferred site enforcement.
Thanks

Hi,
Once you moved the mailboxes from older version to new version Exchange RPCClient access Point will change as per new database settings, so users normally get the popup saying that "Microsoft
Exchange administrator has made a change that requires you to quit and restart Outlook", so user has to restart the outlook to update the new configuration.
If its taking long time that you have to check the autodiscover URL which is configured in Exchange 2010 and Exchange Replication service these services are responsible
to update the new configuration in client.
Also if users are different location (AD Site) it will take some time to replicate.
I hope there won't be any issues for client due to this popup.
Regards
Ganga Enterprise Messaging Administrator-Exchange 2010. Windows 2008 Active Directory Configuring.

Double prompts for Exchange 2013 migrated users: "The microsoft exchange administrator has made a change that requires you to restart outlook"

I have Exchange 2010 SP3 in my environment and am migrating to Exchange 2013. Whenever a mailbox is migrated, the Outlook 2013 client will prompt the user with a "the exchange administrator has made a change that requires you to restart
Outlook". When the user does so, he or she is prompted again. After he or she closes and reopens Outlook for the second time, the issue is gone permanently.
I've seen a number of other posts about repeated prompts like this but I haven't yet found one or someone gets exactly 2 prompts for each client and no more.
A couple of pieces of information that may be relevant:
1. On exchange 2013, the authentication method for the internal host name is NTLM
2. I have not yet migrated public folders from Exchange 2010. I plan to do that after the mailbox migration is complete.
Thanks in advance for your help.

Hi,
From your description, after mailboxes are moved from Exchange 2010 to Exchange 2013, users receive the following prompt when opening Outlook.
The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook.
In order to solve this issue, you need to apply the Outlook update that is described in KB 2863911.
For your reference:
Outlook 2013 cannot connect after an Exchange Server 2010 mailbox is moved to Exchange Server 2013
https://support.microsoft.com/kb/2934750?wa=wsignin1.0
Hope this can be helpful to you.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Amy Wang
TechNet Community Support

The Microsoft Exchange Administrator has made a change that requires you to Quit and restart outlook in Exchange 2013 CU3

I have a Exchange 2013, That has been running for a few months now since we moved it over, but now I get the Microsoft Outlook Message "The Microsoft Exchange Administrator has made a change that requires you to quit and restart Outlook." It only
shows up on certain users but not on others. What could be the problem? The only answers I have seen are for Exchange 2010.
All Help is much appreciated

This one? http://support.microsoft.com/kb/2934750

2013 SP1 problem - the microsoft exchange administrator has made a change that requires you quit and restart outlook

I've looked at other answers to this problem but they seem to relate to multi server environments or new migrations - neither apply here. The Exchange 2013 server was implemented last year as a migration from Exchange 2007. It has been running well since.
I upgraded to SP1 on Sunday night and since then all users, regardless of Outlook version, are continually being asked to "the microsoft exchange administrator has made a change that requires you quit and restart outlook". Clicking OK loads Outlook
normally (no restart). I can delete the Outlook profile and set up a new profile OK but the issue comes back again. Deleting the users roaming or local profile does not help either.
The CAS seems to be set correctly - when I run Get-MailboxDatabase | fl RpcClientAccessserver it returns the correct server.
There are no public folders set up.

Thanks for the update. It was the PF that caused the issue.
When I removed the old Exchange 2010 server it did not remove everything for AD. Had to manually remove the older sever.

The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook

Hi
We have 2 separate Exchange 2013 organisations in Our Company. All mail comes in on the first server registered With domain1.com and if it is mail Connected to the second server it is forwarded to server 2 which is registered With domain2.com.
When the users Connected to server 2 sends out mail they have default mail address firstname.lastnameATdomain1.com so the default address policy points to an email address registered on server 1. We have added a GPO for the domain2 users so that
Autodiscovery updates with the right domain name.
The problem is that every time a user With Outlook 2013 starts Outlook he gets an error saying "The Exchange administrator has made a change that requires you quit and restart outlook". This Message shows about every 10 minutes in Outlook. I think
this has to do With the autodiscover settings, but I'm not sure.
Any Idea how to remove this Message?
Regards
Anders

Hi,
From your description, I recommend you follow the steps below to repair the Exchange email account and check the result.
1. Start Outlook. Click File, Account Settings, and then click Account Settings.
2. With the Exchange email account selected, click Repair. In the Repair Account dialog box, click Next.
3. After the configuration finishes, restart Outlook.
After you restart Outlook, the status bar may show your status as Working Offline. To connect it, click the Send/Receive tab, and then click Work Offline to turn off this feature.
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook in Exchange 2010.

Hi,
We have 2 Exchange 2010 servers with multiple roles installed ,also we have setup cas array on the same with help of Kemp load balancer. Both have 1 public folder on each node.
There are few accounts(including mine) those are recently migrated from Exchange 2003 to Exchange 2010 and they are getting intermittantly an error pop "The Microsoft Exchange administrator has made a change that requires you quit and restart
Outlook"
this generally happens when i switch the network for my laptop but not every time 2-3 times in a week.
i already gone through this link but didn't get any solution. Any help is appreciated.
http://blogs.technet.com/b/aljackie/archive/2013/11/14/outlook-rpc-end-point-and-pf-the-microsoft-exchange-administrator-has-made-a-change-that-requires-you-quit-and-restart-outlook.aspx
Amit Rawat | MCITP - Exchange 2007/2010| CCNA |MCSE- 2003| Lync 2010|http://blog.amitrawat.net

Hi,
I recommend you check if any Public Folder on one member of a CAS array.
If yes, it will cause the issue.
I had encountered a similar issue.
The Problem exists when an Outlook client connects into a CAS array initial if
it connects to the CAS array member that contains the PF role, then Outlook
Converges all connections and displays both the Public and Private logons as one
single conneciton to Mail.company.com (the CAS array name) When the Clients IP
address changes, and it Re-connects, if it gets connected to a CAS array member
that does not have the PF server, then we get an ECwrong server Response from
Exchange, Outlook in it's reconnect logic Cannot follow the Redirection Result
that contains the correct PF server name, and displays the Error "the Admin has
made a change that requires you restart Outlook"
Finally, move PF to separate server as a workaround.
Hope this helps!
Thanks.
Niko Cheng
TechNet Community Support
Thanks !
As i started this question saying i have already read these things . If this is the case i am wonder why microsoft didn't release a technet article where it must discussed about CAS array and Public folder confliction.
However, you said
"if it gets connected to a CAS array member
that does not have the PF server, then we get an ECwrong server Response from Exchange, "
I do have PF on both node then why this pop up.. i do understand if only one node has PF and new connection intiated by outlook connecting to other node which doesn't have PF then it will redirect to the node having PF and while doing so there is
the message.
FYI..
I hve two node server having CAS array and DAG configured on it. keep one thing in mind i am using kemp load balancer for CAS array.
I will appreciate all your help if you elaborate in depth.
Amit Rawat | MCITP - Exchange 2007/2010| CCNA |MCSE- 2003| Lync 2010|http://blog.amitrawat.net

ACS UCP banner logo changes asistance required

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