ACS upgrade from 4.2.1.15 to ACS5.6

HI
We have bought new ACS5.6 SNS3415 Boxes , earlier we have ACS4.2.1.15 , now we want to migrate the data from old ACS to new ACS.
We have downloaded the ACS and trying to install 4.2.1.15 but getting the error
" ACS4.2.115 can only be installed on top of base version"
So we have installed the eval-ACS-4.2.0.124-SW successfully. And now we are trying to install the 4.2.1.15 but we are getting eth below error
" 4.2.1.5 can not be installed on EVAL version"
How can we resolve this so that we can migrate the data to ACS5.6 via migration utility.

Refer the link : https://supportforums.cisco.com/discussion/11513026/migrating-acs-420-421
you can directly upgrade from 4.2.0.124 to 5.6 : http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_secure_access_control_system/5-6/user/guide/acsuserguide/migrate.html#98379

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ACS upgrade from 4.0.x to 4.1.x "Appliance upgrade in progress"

Hello friends,
We are in the process of upgrading ACS 4.0 to 4.1 in a SE appliance 1113.
We followed very carefuly the steps, and upgraded de Appliance management ACS 4.1. The second upgrade (Software for appliance 4.1) keeps showing "Appliance upgrade in progress..." (near 2 hours by now). I know that it can stick even finishing, but it seems it has not finished because we can not log in with the GUI Administrator account like we did when upgrading the management software (previous step).
Is this normal? what can be missing?, I attach the console text output below (IP adds obscured).
Note the management upgrade went fine.
Thanks.
Cisco Secure ACS: 4.1.1.23
ACS 4.0.1.49-CSAdmin-CSCsd96293_CSCse26719 Fix: (Patch: 4.0.1.49 Tue 01/09/2007
7:50:00.17)
Appliance Management Software: 4.1.1.23
Appliance Base Image: 4.0.1.2
CSA build 4.0.1.543.2: (Patch: 4_0_1_543)
Appliance upgrade in progress...
Session Timeout: 10
Last Reboot Time: Fri Jun 06 11:46:40 2008
Current Date & Time: 6/6/2008 13:17:40
Time Zone: (GMT-05:00) Bogota, Lima, Quito
NTP Server(s): 131.107.1.10
CPU Load Free Disk Free Physical Memory
0.00% 16.9 GB 765 MB
Appliance IP Configuration
DHCP Enabled. . . . . . . . . . .: No
IP Address. . . . . . . . . . . .: 172.16.x.y
Subnet Mask . . . . . . . . . . .: 255.255.255.0
Default Gateway . . . . . . . . .: 172.6.x2.y2
DNS Servers . . . . . . . . . . .: 172.16.x3.y3
CSAdmin running
CSAuth running
CSDbSync running
CSLog running
CSMon running
CSRadius running
CSTacacs running
CSAgent stopped
Appliance upgrade in progress...

Thanks Jagdeep, but the upgrade has not finished.
The documentation mentions (please read it carefully):
"IF YOU COMPLETE THE UPGRADE and the ACS console displays the message Appliance upgrade in progress, this indicates that the upgrade PROGRESS is hanging.
If this condition occurs, start an ACS console session and enter the command download [hostAddress], where hostAddress can be any IP address. This action releases the ACS console from the upgrade process."
What worries me is that it has not finished.
As I said in my post, we can not log in :( (the GUI gets blocked during the upgrade).
I appreciate the help. Many Thanks.

ACS loses connection with AD occasionally after upgrade from 5.2 to 5.3.0.40

ACS had been integrated with Active Directory before ACS upgrade to 5.3. After the ACS 5.3 upgrade users aren’t able to login to AAA devices occasionally. Error message is:
{AuthenticationResult=Error; Type=Authentication; Authen-Reply-Status=Error; }
24429 Could not establish connection with Active Directory
At the same time, when this issue occurs, ACS connection to AD works fine (checked with Users and Identity Stores> External Identity Stores > Active Directory “Test Connection”)

I had the same problem, I opened a Cisco TAC case and my issue was resolved.
Sent: Tuesday, 14 August 2012 9:58 AM
Subject: RE: 622739355 HelpDesk#SVR328332-2 : Troubleshoot Cisco ACS 1121 v5.3 With Windows Active Directory
Hi Ramraj,
Thanks for the link to the article, but from what I’ve seen in the logs I’m not sure that we’ve got the same root cause to the issue.
From the ACSADAgent.log files I can see log messages like:
Aug 11 11:10:56 CSSC-TPM-DC-ACS-1 adclient[5524]: DEBUG network.state NST: SniffList: postfailsort=mykulad11p.cssc.dksh.net
Aug 11 11:10:56 CSSC-TPM-DC-ACS-1 adclient[5524]: DEBUG base.kerberos.adhelpers Encryption (id 1) is not supported by KDC. Try next in the list
Aug 11 11:10:56 CSSC-TPM-DC-ACS-1 adclient[5524]: DEBUG base.osutil Module=Kerberos : KDC refused skey: KDC has no support for encryption type (reference base/adhelpers.cpp:216 rc: -1765328370)
Aug 11 11:10:56 CSSC-TPM-DC-ACS-1 adclient[5524]: DEBUG base.adagent Unable to refresh computer credentials: KDC refused skey: KDC has no support for encryption type
This lines up with the error message that we see in the TACACS+ Authentication logs:
24493 ACS has problems communicating with Active Directory using its machine credentials.
I have come across a NETBIOS limitation (it’s not an ACS bug, but a bug has been filed for tracking and documentation purposes) that prevents two ACSs from being connected to Active Directory at the same time if the first 15 characters of their hostnames are the same. The bug ID is CSCtj62342 and its externally visible details are available here: http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtj62342
The hostname of the primary ACS is : MYMY-TPM-DC-ACS-1
The hostname of the secondary ACS is: MYMY-TPM-DC-ACS-2
From the hostnames, we can see that the first 16 characters of the hostnames are the same. What this means is that once the primary is connected to AD, after some time passes (this will depend on when the secondary goes an talks to AD) the secondary will lose its connection to AD and any authentications hitting the secondary will fail with the same error: 24493 ACS has problems communicating with Active Directory using its machine credentials.
To resolve this issue, the hostnames of the ACSs will need to be changed so that the first 15 characters of their respective hostnames are not the same. Please keep in mind that this is a NETBIOS limitation and not a software bug.

Upgrade from ACS 5.4 patch 6 to ACS 5.5 patch 4 advice

Hi,
I have a pair of ACS 5.4 patch 6 running on VMWare as primary/secondary with Active Directory integration
working without any issues.
I would like to upgrade them to ACS 5.5 patch 4. Here is my plan:
1- De-register the Secondary ACS 5.4 patch 6
2- shutdow the de-register Secondary ACS 5.4 patch 6
2- Take a backup of the Stand-alone Primary ACS 5.4 patch 6
3- shutdown the Primary ACS 5.4 patch 6,
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5- patch the ACS 5.5 with patch 4,
6- perform a restore of the old ACS 5.4 patch 6 backup on the Primary ACS 5.5 patch 4,
7- Re-join the ACS 5.5 patch 4 with Active Directory,
8- build a brand new ACS 5.5 to be with the same name and IP address as the previous Secondary ACS 5.4 patch 6
9- patch the new Secondary ACS 5.5 to be with patch 4,
10- join the new Secondary ACS 5.5 patch 4 with Active Directory,
11- join the new ACS 5.5 patch 4 in step 4 as the Secondary ACS,
12- validate
Anyone see any issues with this? I used the same steps when I upgrade from ACS 5.2 patch 3 to ACS 5.4 patch 6
Thanks in advance

Thank you for confirming this. I've had horrible experiences with in-place upgrade many times so I just do not trust the in-place upgrade.
I went back and look at my note and I think this will work, assume prod-acs1 is the Primary and prod-acs2 is the Secondary ACS:
a- de-register the prod-acs2
b- take a backup of prod-acs1
c- rebuild the prod-acs2 with the same hostname and IP address of the old prod-acs2 for ACS 5.5 patch 4
d- do a restore on prod-acs2 with the backup in step b,
e- re-register prod-acs2 with Active Directory. Now I have two instances of prod-acs1 and prod-acs2 with different databases but it still works because network devices on the don't know that.
f- validate that prod-acs2 is working properly by shutting down prod-acs1
h- Once prod-acs2 is working properly, rebuild prod-acs1,
i- re-register prod-acs1 with Active Directory,
j- join prod-acs1 as Secondary ACS to prod-acs2,
k- validate that proc-acs1 is working properly by shutting down prod-acs2,
l- now make prod-acs1 Primary and prod-acs2 Secondary,
I just want to make sure that I can "restore" ACS backup from 5.4 patch 6 to ACS 5.5 patch 4 without any issues.
comments?

CAnnot upgrade serial number after download. 'This serial number is not for a qualifying product'. Trying to upgrade from ACS 5.5 Design Premium to ACS 6 Design Standard

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Cisco ACS upgrade

Hello,
is it possible to upgrade from ACS v.3.3 directly to 5.2 ? Or do I need version 4.X in between?
Thanks for your help.

You can't upgrade ACS 3.3 directly to ACS 5.2.
ACS 5.x is completely different to ACS 3.x and 4.x.
There is specific hardware that you need to run ACS version 5.x, and here is the list:
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.2/release/notes/acs_52_rn.html#wp70853
Here is the migration guide to ACS 5.x:
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.1/migration/guide/Migration_Book.html
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ACS Upgrade License needed?

Hi,
in our enviroment we have two ACS installed on W2K3 Server. We have to upgrade from release 4.2 (0) build 124 to release 4.2.1.15-4.
Anyone can tell me if an upgrade license is needed?
Thanks a lot!
Leo

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2.1/Release_Notes/acs421_rn.html#wp999055

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Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.

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I am not a very happy customer at the moment, but any help would be greatly appreciated. I upgraded from my old Palm Tungsten to a Zire, then to a Cingular Treo 650, combining three devices into one. I have since discovered that the Treo 650 seems to have a faulty transmission mode, as I can rarely be clearly understood by whomever I call. Am on the second (or third, I have lost track) and continue to have the same problem. I get five bars of reception but can't be understood on the other end. A bit of a problem when one is trying to call 911. Am constantly told I am "breaking up". The repair shop says it "Can't duplicate the problem". OK, then I do not want to give up all the info I have stored in the fool thing, and the 750 seems to have a different system, so I thought I would try that. All the stuff I could find seemed to indicate it wouldn't be a problem to upgrade. When the 750 arrived, I tried to install the software from the CD on my Windows XP computer. No dice. Setup encounters an error and closes. Can't even look at the files, because setup tries to run any time I access the CD. From any drive. Gave it to my girlfiend to check on her computer, and the CD seemed to run fine. Other CDs work just fine on my computer. Must be some kind of conflict, but what? Tried calling the AT&T number that suggested they could help with setup, and was first connected to the business center, they routed me to the laptop center, who routed me to the network center, who said they would have to bring in the Palm customer service and connected me to a Mac guy that dumped me back to a menu that took me to someone for whom English is a second language with whom I was trying to communicate over a very poor satellite connection. They made no sense anyway. telling me first that I couldn't have two desktops running (wrong, my girlfriend has my old Zire and the CD worked fine) and then insisting that the serial number on my device had to start with a P, when it clearly does not have any alpha characters in it. Gave up on that route of assistance. Managed to get the new ActiveSync installed from my girlfriends computer over the network. Great. Now let's get my 650 synced with Outlook (which I have not used at home) and see if we can move on. Nope. First I have to update Outlook 2000 from the old Win98 to my current XP. Find the old CD, and square that away. OK, now sync to Outlook. Nope. The sync program gives an error, saying it will only sync with Outlook 98, 2000, and XP(2002). Good grief. I have Outlook 2000, and the software apparently does not recognize it. If the Palm doesn't work, there is no reason for me to keep this phone, and I am very close to returning it and abandoning the Palm entirely when I upgrade to something that works, although I dread re-entering all that information.
Post relates to: Treo 750 (AT&T)
This question was solved.
View Solution.

Thanks for the feedback. Today I installed an Enterprise version of Office 2007 I purchased a while back, but had not yet installed. Microsoft presented a few challenges, but they were quickly resolved. I then downloaded the appropriate conduit from Palm, and synced the 650 with the handheld overwriting the computer. Then used Active Destop to sync the 750. Satisfied I had moved as much info as possible, I called AT&T and had them move the phone number to the new Treo.
Bonus! When the guy at AT&T called me on the new phone to verify it, he said it sounded better than my landline.
Sorry for the streaming paragraph. When it is late I tend to write like I think.
Dave
Post relates to: Treo 750 (AT&T)

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http://support.apple.com/en-us/ts3430
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http://support.apple.com/en-us/ht2311
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This question was solved.
View Solution.

(same poster)
If anyone else is having this problem, I found the solution on another forum (http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/920588e5-ccc4-4e24-83d6-606...).
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Hello,
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Public Function lesPDF()
'On Error Resume Next
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Upgrade from R/3 4.6C to ECC 6.00 : languages

Hi,
We're trying to upgrade from SAP R/3 4.6C to ECC 6.00 under NT environment, having Oracle as database. During the preparation phase, we got the following error, and in our current SAP system R/3 we have 2 additional languages NL and FR (EN and DE are already in), can you please explain why this phase is blocking in this step, and if I continue I've to do a full language import, thanks in advance.
The following language(s) could not be updated yet:
- French       for component EA-APPL
- French       for component EA-DFPS
- French       for component EA-FINSERV
- French       for component EA-GLTRADE
- French       for component EA-HR
- French       for component EA-IPPE
- French       for component EA-PS
- French       for component EA-RETAIL
- French       for component ECC-DIMP
- French       for component ERECRUIT
- French       for component FI-CA
- French       for component FI-CAX
- French       for component FINBASIS
- French       for component INSURANCE
- French       for component IS-CWM
- French       for component IS-H
- French       for component IS-M
- French       for component IS-OIL
- French       for component IS-PS-CA
- French       for component IS-UT
- French       for component LSOFE
- French       for component PI_BASIS
- French       for component SAP_ABA
- French       for component SAP_AP
- French       for component SAP_APPL
- French       for component SAP_BASIS
- French       for component SAP_BW
- French       for component SAP_HR
- French       for component SEM-BW
- French       for component ST-PI
- Dutch        for component EA-APPL
- Dutch        for component EA-DFPS
- Dutch        for component EA-FINSERV
- Dutch        for component EA-GLTRADE
- Dutch        for component EA-HR
- Dutch        for component EA-IPPE
- Dutch        for component EA-PS
- Dutch        for component EA-RETAIL
- Dutch        for component ECC-DIMP
- Dutch        for component ERECRUIT
- Dutch        for component FI-CA
- Dutch        for component FI-CAX
- Dutch        for component FINBASIS
- Dutch        for component INSURANCE
- Dutch        for component IS-CWM
- Dutch        for component IS-H
- Dutch        for component IS-M
- Dutch        for component IS-OIL
- Dutch        for component IS-PS-CA
- Dutch        for component IS-UT
- Dutch        for component LSOFE
- Dutch        for component PI_BASIS
- Dutch        for component SAP_ABA
- Dutch        for component SAP_AP
- Dutch        for component SAP_APPL
- Dutch        for component SAP_BASIS
- Dutch        for component SAP_BW
- Dutch        for component SAP_HR
- Dutch        for component SEM-BW
- Dutch        for component ST-PI
Please mount another Language Disk for these language(s).
If you do not have further Language Disk(s), you may
continue, but the languages mentioned above will be lost
after the upgrade. A full language import has to be
performed after the upgrade to reinstall the language(s).
? continue
? cancel

Hi Markus,
I've introduce the following information:
> MOUNT POINT 07 = S:\export\Data\CDLAN2
> MOUNT POINT 01 = S:\export\Data\KN_WINDOWS_X86_64_AUPG
> MOUNT POINT 06 = S:\export\Data\CDLAN1
> MOUNT POINT 05 = S:\export\Data\CD3
> MOUNT POINT 03 = S:\export\Data\CD1
> MOUNT POINT 08 = S:\export\Data\UMN_WINDOWS_X86_64
> MOUNT POINT 02 = S:\export\Data\KN_WINDOWS_X86_64
> MOUNT POINT 04 = S:\export\Data\CD2
And in mount point 06/07 we have the languages.
The content of the trace file is:
here's the complete trace:
2007/07/05 16:35:01 *****************************
2007/07/05 16:35:01 Checking directories ...
2007/07/05 16:35:01 Searching for Data Carrier labeled AOXUPGR
Adding path: S:\export\Data\KN_WINDOWS_X86_64_AUPG
2007/07/05 16:35:01 Working on S:\export\Data\KN_WINDOWS_X86_64_AUPG ... no matching label
Adding path: S:\export\Data\KN_WINDOWS_X86_64
2007/07/05 16:35:01 Working on S:\export\Data\KN_WINDOWS_X86_64 ... no matching label
Adding path: S:\export\Data\CD1
2007/07/05 16:35:01 Resolving directory structure below S:\export\Data\CD1
Adding path: S:\export\Data\CD1\UPG1
Adding path: S:\export\Data\CD1\UPG2
Adding path: S:\export\Data\CD1\UPG3
Adding path: S:\export\Data\CD1\UPG4
Adding path: S:\export\Data\CD1\UPG5
Adding path: S:\export\Data\CD1\UPG6
2007/07/05 16:35:01 Directory structure below S:\export\Data\CD1 resolved
2007/07/05 16:35:01 Working on S:\export\Data\CD1 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD1\UPG1 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD1\UPG2 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD1\UPG3 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD1\UPG4 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD1\UPG5 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD1\UPG6 ... no matching label
Adding path: S:\export\Data\CD2
2007/07/05 16:35:01 Resolving directory structure below S:\export\Data\CD2
Adding path: S:\export\Data\CD2\UPG7
Adding path: S:\export\Data\CD2\UPG8
Adding path: S:\export\Data\CD2\UPG9
Adding path: S:\export\Data\CD2\UPG10
Adding path: S:\export\Data\CD2\UPG11
Adding path: S:\export\Data\CD2\UPG12
2007/07/05 16:35:01 Directory structure below S:\export\Data\CD2 resolved
2007/07/05 16:35:01 Working on S:\export\Data\CD2 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD2\UPG7 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD2\UPG8 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD2\UPG9 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD2\UPG10 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD2\UPG11 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD2\UPG12 ... no matching label
Adding path: S:\export\Data\CD3
2007/07/05 16:35:01 Resolving directory structure below S:\export\Data\CD3
Adding path: S:\export\Data\CD3\UPG13
Adding path: S:\export\Data\CD3\UPG14
Adding path: S:\export\Data\CD3\UPG15
Adding path: S:\export\Data\CD3\UPG16
2007/07/05 16:35:01 Directory structure below S:\export\Data\CD3 resolved
2007/07/05 16:35:01 Working on S:\export\Data\CD3 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD3\UPG13 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD3\UPG14 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD3\UPG15 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CD3\UPG16 ... no matching label
Adding path: S:\export\Data\CDLAN1
2007/07/05 16:35:01 Resolving directory structure below S:\export\Data\CDLAN1
Adding path: S:\export\Data\CDLAN1\LANG1
Adding path: S:\export\Data\CDLAN1\LANG2
Adding path: S:\export\Data\CDLAN1\LANG3
Adding path: S:\export\Data\CDLAN1\LANG4
2007/07/05 16:35:01 Directory structure below S:\export\Data\CDLAN1 resolved
2007/07/05 16:35:01 Working on S:\export\Data\CDLAN1 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CDLAN1\LANG1 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CDLAN1\LANG2 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CDLAN1\LANG3 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CDLAN1\LANG4 ... no matching label
Adding path: S:\export\Data\CDLAN2
2007/07/05 16:35:01 Resolving directory structure below S:\export\Data\CDLAN2
Adding path: S:\export\Data\CDLAN2\LANG5
Adding path: S:\export\Data\CDLAN2\LANG6
2007/07/05 16:35:01 Directory structure below S:\export\Data\CDLAN2 resolved
2007/07/05 16:35:01 Working on S:\export\Data\CDLAN2 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CDLAN2\LANG5 ... no matching label
2007/07/05 16:35:01 Working on S:\export\Data\CDLAN2\LANG6 ... no matching label
Adding path: S:\export\Data\UMN_WINDOWS_X86_64
2007/07/05 16:35:01 Working on S:\export\Data\UMN_WINDOWS_X86_64 ... no matching label
Regards,
A.Kamel

ACS upgrade from 4.2.1.15 to ACS5.6

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