ACS v. 5.1.0.44."Runtime" Execution failed or not monitored after patching

Hello,
I've installed on my ACS appliance the following patches:
5-1-0-44-1
5-1-0-44-2
5-1-0-44-3
5-1-0-44-4
The installation of the fourth one was interrupted - I don't know why - and since then, the Process 'runtime' shows the status Execution failed or Not monitored.
The system logs are:
Aug 13 15:16:12 ACS03 sshd[14948]: Accepted keyboard-interactive/pam for admin from 10.250.131.250 port 53196 ssh2
Aug 13 15:16:12 ACS03 sshd(pam_unix)[14951]: session opened for user admin by (uid=0)
Aug 13 15:16:12 ACS03 debugd[2774]: hangup signal caught, configuration read
Aug 13 15:16:12 ACS03 debugd[2774]: successfully loaded debug config
Aug 13 15:16:12 ACS03 debugd[2774]: [14956]: utils: cars_shellcfg.c[118] [admin]: Invoked carsGetConsoleConfig
Aug 13 15:16:12 ACS03 debugd[2774]: [14956]: utils: cars_shellcfg.c[135] [admin]: No Config file, returning defaults
Aug 13 15:16:22 ACS03 admin: info:[ACS start-stop-process] CLI is called: 'acs stop runtime'
Aug 13 15:16:22 ACS03 admin: info:[ACS start-stop-process] Stopping runtime
Aug 13 15:16:22 ACS03 monit[4589]: monit daemon at 4589 awakened
Aug 13 15:16:22 ACS03 monit[4589]: Awakened by User defined signal 1
Aug 13 15:16:49 ACS03 admin: info:[ACS start-stop-process] CLI is called: 'acs start runtime'
Aug 13 15:16:49 ACS03 admin: info:[ACS start-stop-process] Starting runtime
Aug 13 15:16:49 ACS03 monit[4589]: monit daemon at 4589 awakened
Aug 13 15:16:49 ACS03 monit[4589]: Awakened by User defined signal 1
Aug 13 15:16:49 ACS03 monit[4589]: 'runtime' start: /opt/CSCOacs/bin/exec_wrapper.sh
Aug 13 15:16:49 ACS03 ACS runtime INFO: executing /opt/CSCOacs/runtime/bin/run.sh start
Aug 13 15:16:49 ACS03 ACS runtime INFO: Checking core files. Total size 90 M
Aug 13 15:16:49 ACS03 ACS runtime INFO: Core cleanup complete.
Aug 13 15:16:49 ACS03 ACS runtime INFO: iAnywhere Solutions, Inc. One Sybase Drive, Dublin, CA 94568, USA
Aug 13 15:16:49 ACS03 ACS runtime INFO: Copyright (c) 2001-2007, iAnywhere Solutions, Inc. Portions copyright (c)
Aug 13 15:16:49 ACS03 ACS runtime INFO: 1988-2007, Sybase, Inc. All rights preserved. All unpublished rights reserved.
Aug 13 15:16:49 ACS03 ACS runtime INFO:
Aug 13 15:16:49 ACS03 ACS runtime INFO: LD_LIBRARY_PATH is set to: /opt/CSCOacs/runtime/lib:/opt/CSCOacs/db/dbsrv/lib32:/opt/CSCOacs/db/dbsrv/jre150/lib/i386/client:/opt/CSCOacs/db/d
bsrv/jre150/lib/i386:/opt/CSCOacs/db/dbsrv/jre150/lib/i386/native_threads:/opt/CSCOacs/db/dbsrv/lib32:/opt/CSCOacs/runtime/lib:/opt/CSCOacs/db/dbsrv/lib32:/opt/CSCOacs/runtime/lib:/opt/C
SCOacs/db/dbsrv/lib32:/opt/CSCOacs/runtime/lib:
Aug 13 15:16:49 ACS03 ACS runtime INFO: starting rt_daemon in /opt/CSCOacs/runtime/bin
Aug 13 15:16:49 ACS03 ACS runtime ERROR: /opt/CSCOacs/runtime/bin/run.sh: line 96: ./rt_daemon: Permission denied
Aug 13 15:16:49 ACS03 ACS runtime INFO: Waiting for rt_daemon to come up..
Aug 13 15:16:49 ACS03 ACS runtime INFO: Number of rt_daemon processes running is 0
Aug 13 15:17:07 ACS03 last message repeated 9 times
Aug 13 15:17:09 ACS03 ACS runtime INFO: .
Aug 13 15:17:09 ACS03 ACS runtime INFO: rt_daemon failed to start
Aug 13 15:17:09 ACS03 MSGCAT58007: rt_daemon failed to start
I already tried to remove the patches, install next patches, rename patch n°4.
Nothing changes.
Could you please tell if there is a solution before I re-install everything with the DVD?
Thanks,
Best regards,
Patrick

Hi,
I had no error message except for patch 4 for which I get a message:
Patch '5-1-0-44-4' is already installed.
% Error: Failure to open / validate the patch
That's why I did change the name to patch_5-1-0-44-4.tar.gpg.
The install went well, but the problem is still there
Rgds,
Patrick

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  • Virtual Machine Failes to Start: Server execution failed (0x80080005).

    Hi
    I have a Windows 8.1 (with updates) System which was upgraded from Windows 8.0 using a Clean Install. Recently Hyper-V has stopped running on my system.
    The Event log shows an error:
    'CentOS65' failed to start worker process: Server execution failed (0x80080005). (Virtual machine ID 9EF5529D-3755-40B3-AC6A-325A564D19BB)
    -     System
    -     Provider
                [ Name]     Microsoft-Windows-Hyper-V-VMMS
                [ Guid]     {6066F867-7CA1-4418-85FD-36E3F9C0600C}
        EventID     15500
        Version     0
        Level     2
        Task     0
        Opcode     0
        Keywords     0x8000000000000000
    -     TimeCreated
                [ SystemTime]     2014-07-17T07:57:28.568965100Z
        EventRecordID     302
        Correlation
    -     Execution
                [ ProcessID]     4040
                [ ThreadID]     1396
        Channel     Microsoft-Windows-Hyper-V-VMMS-Admin
        Computer     viveksasmung
    -     Security
                [ UserID]     S-1-5-18
    -     UserData
    -     VmlEventLog
        VmName     CentOS65
        VmId     9EF5529D-3755-40B3-AC6A-325A564D19BB
        ErrorMessage     %%2148007941
        ErrorCode     0x80080005
    The WMI-Activity log shows the error:
    Id = {00000000-0000-0000-0000-000000000000}; ClientMachine = VIVEKSASMUNG; User = viveksasmung\Vivek; ClientProcessId = 9756; Component = Core; Operation = Start IWbemServices::ExecNotificationQuery - root\virtualization\v2 : select * from __InstanceDeletionEvent
    within 2 where TargetInstance ISA 'Msvm_ComputerSystem' ; ResultCode = 0xC7F0FCD0; PossibleCause = Could not send status to client
    The Hyper-V-VMMS Admin Log shows the error:
    The worker process for virtual machine 'CentOS65' failed to respond within the startup timeout period and was restarted. (Virtual machine ID 9EF5529D-3755-40B3-AC6A-325A564D19BB)
    'CentOS65' failed to start. (Virtual machine ID 9EF5529D-3755-40B3-AC6A-325A564D19BB)
    The Hyper-V Worker Log shows the error:
    The Virtual Machine Worker Process has lost its connection to the root\virtualization WMI namespace: General access denied error (0x80070005). As a result, some WMI operations may not function correctly. To correct the problem, try restarting the Windows
    Management Instrumentation service.
    I set the Hyper-V Tracing to ON using vmconnect.config
    file and the error log is as follows:
    Tracing Hyper-V Client version: 6.3.0.0. Rough build date (virtman file written): 05/18/2014 23:25:02
    2014-07-17 01:55:28.990 [08] USER_ACTION_INITIATED VMBrowser ServerNode:ConnectToServer() Connecting to server localhost...
    2014-07-17 01:55:29.008 [08] USER_ACTION_COMPLETED VMBrowser ServerNode:ConnectToServer() Successfully connected to server.
    2014-07-17 01:55:29.463 [07] WARNING VirtMan WmiAssociation:GetRelatedObjects() The WMI object 'Msvm_RdvComponentSettingData' + could not be mapped to VirtMan type so ignore it.
    2014-07-17 01:55:33.001 [03] USER_ACTION_INITIATED VMBrowser ServerNodeViewControl:OnStartVm() Starting VM(s)...
    2014-07-17 01:55:33.023 [09] USER_ACTION_INITIATED VMBrowser VMActionBatchPerformer:Perform() Changing virtual machine '9EF5529D-3755-40B3-AC6A-325A564D19BB' ('CentOS65') state from 'PowerOff' to 'Running'
    2014-07-17 01:59:33.927 [12] ERROR VirtMan ThrowHelper:ThrowVirtualizationOperationFailedException() Operation 'SetState' failed with message ''CentOS65' failed to start.'.
        Error code '32768'.
        Detailed message ''CentOS65' failed to start. (Virtual machine ID 9EF5529D-3755-40B3-AC6A-325A564D19BB)
    'CentOS65' failed to start worker process: Server execution failed (0x80080005). (Virtual machine ID 9EF5529D-3755-40B3-AC6A-325A564D19BB)'.
    2014-07-17 01:59:33.930 [12] ERROR VMBrowser VMActionBatchPerformer:OnTaskCompleted() Tracked task operation failed!
        'CentOS65' failed to start.
           at Microsoft.Virtualization.Client.Management.ThrowHelper.ThrowVirtualizationOperationFailedException(String errorMsg, String errorDescriptionMsg, VirtualizationOperation operation, Int64 errorCode, Boolean operationCanceled,
    ErrorCodeMapper mapper, Exception innerException)
       at Microsoft.Virtualization.Client.Management.View.EndMethodReturnInternal(IVMTask task, VirtualizationOperation operation, Boolean affectedElementExpected)
       at Microsoft.Virtualization.Client.Management.VMComputerSystemBaseView.EndSetState(IVMTask setStateTask)
       at Microsoft.Virtualization.Client.VMBrowser.ChangeVMStatePerformer.EndTrackedTask(IVMTask task)
       at Microsoft.Virtualization.Client.VMBrowser.VMActionBatchPerformer.OnTaskCompleted(Object sender, EventArgs e)
    2014-07-17 01:59:46.103 [03] USER_ACTION_INITIATED VMBrowser ServerNode:DisconnectFromServer() Disconnecting from server localhost...
    2014-07-17 01:59:46.104 [03] USER_ACTION_COMPLETED VMBrowser ServerNode:DisconnectFromServer() Server had been disconnected successfully.
    Upon using BCDEdit, output is below
    Windows Boot Manager
    identifier              {bootmgr}
    device                  partition=\Device\HarddiskVolume1
    path                    \bootmgr
    description             Windows Boot Manager
    locale                  en-GB
    default                 {current}
    resumeobject            {37225af7-cc62-11e3-8277-806e6f6e6963}
    displayorder            {current}
                            {3ce506e4-cc90-11e3-8b9f-8a809d5a6432}
    timeout                 30
    Windows Boot Loader
    identifier              {current}
    device                  partition=C:
    path                    \Windows\system32\winload.exe
    description             Windows 8.1 Pro with Media Center
    locale                  en-GB
    recoverysequence        {3ce506df-cc90-11e3-8b9f-8a809d5a6432}
    recoveryenabled         Yes
    osdevice                partition=C:
    systemroot              \Windows
    resumeobject            {37225af7-cc62-11e3-8277-806e6f6e6963}
    bootmenupolicy          Legacy
    hypervisorlaunchtype    Auto
    quietboot               No
    Real-mode Boot Sector
    identifier              {3ce506e4-cc90-11e3-8b9f-8a809d5a6432}
    device                  partition=C:
    path                    \Hd0Par3.pbr
    description             Ubuntu LTS 14.04
    I have set permissions to the VHD folder using the command below
    icacls "c:\CentOS65\CentOS65" /grant "CREATOR OWNER":(OI)(CI)(IO)F
    icacls "c:\CentOS65\CentOS65" /grant "NT AUTHORITY\SYSTEM":(OI)(CI)F
    icacls "c:\CentOS65\CentOS65" /grant "NT VIRTUAL MACHINE\Virtual Machines":(RC,S,GR,RD,WD,AD,REA,RA)
    icacls "c:\CentOS65\CentOS65" /grant "NT VIRTUAL MACHINE\Virtual Machines":(CI)(IO)(GR,WD,AD)
    icacls "c:\CentOS65\CentOS65\Virtual Hard Disks" /grant "NT VIRTUAL MACHINE\Virtual Machines":(RC,S,GR,RD,WD,AD,REA,RA)
    icacls "c:\CentOS65\CentOS65\Virtual Hard Disks" /grant "NT VIRTUAL MACHINE\Virtual Machines":(CI)(IO)(GR,WD,AD)
    icacls "C:\CentOS65\CentOS65\Virtual Hard Disks\CentOSHome.vhdx" /grant "NT VIRTUAL MACHINE\9EF5529D-3755-40B3-AC6A-325A564D19BB":(RC,S,GR,GW,RD,WD,AD,REA,WEA,RA,WA)
    icacls "C:\CentOS65\CentOS65\Virtual Hard Disks\CentOS65.vhdx" /grant "NT VIRTUAL MACHINE\9EF5529D-3755-40B3-AC6A-325A564D19BB":(RC,S,GR,GW,RD,WD,AD,REA,WEA,RA,WA)
    icacls "C:\CentOS65\CentOS65\Virtual Hard Disks\CentOSHome_9E7FEF2E-85E0-4278-AABD-01D5E45EE643.avhdx" /grant "NT VIRTUAL MACHINE\9EF5529D-3755-40B3-AC6A-325A564D19BB":(RC,S,GR,GW,RD,WD,AD,REA,WEA,RA,WA)
    icacls "C:\CentOS65\CentOS65\Virtual Hard Disks\CentOS65_28FF0E50-0FBA-4754-A4CC-B3DAEC7E3DAA.avhdx" /grant "NT VIRTUAL MACHINE\9EF5529D-3755-40B3-AC6A-325A564D19BB":(RC,S,GR,GW,RD,WD,AD,REA,WEA,RA,WA)
    icacls "C:\CentOS65\CentOS65\Virtual Hard Disks\CentOSHome.vhdx" /grant "NT VIRTUAL MACHINE\9EF5529D-3755-40B3-AC6A-325A564D19BB":(RC,S,GR,GW,RD,WD,AD,REA,WEA,RA,WA)
    icacls "C:\CentOS65\CentOS65\Virtual Hard Disks\CentOS65.vhdx" /grant "NT VIRTUAL MACHINE\9EF5529D-3755-40B3-AC6A-325A564D19BB":(RC,S,GR,GW,RD,WD,AD,REA,WEA,RA,WA)
    icacls "C:\CentOS65\CentOS65\Virtual Hard Disks\CentOS65.vhdx" /grant "NT VIRTUAL MACHINE\9EF5529D-3755-40B3-AC6A-325A564D19BB":(F)
    icacls "C:\CentOS65\CentOS65\Virtual Hard Disks\CentOSHome.vhdx" /grant "NT VIRTUAL MACHINE\9EF5529D-3755-40B3-AC6A-325A564D19BB":(F)
    icacls "C:\CentOS65\CentOS65\Virtual Machines\9EF5529D-3755-40B3-AC6A-325A564D19BB.xml" /grant "NT VIRTUAL MACHINE\9EF5529D-3755-40B3-AC6A-325A564D19BB":(F)
    I am unable to create new VMs as well.
    I have already run
    sfc/ scannow
    DISM
    Already Tried disabling the antivirus
    Upon using wbemtest and connecting to root\virtualization, I am able to click Enum Classes > Recursive
    Kindly suggest how to get HyperV working please. Any help (short of reinstalling /resetting windows) would be much appreciated.
    Warm Regards,
    Dr Vivek Gupta

    Hi,
    The key point would be this:
    The Virtual Machine Worker Process has lost its connection to the root\virtualization WMI namespace: General access denied error (0x80070005).
    Please open MMC, add Component Services snap-in:
    Component Services -> Computers -> My Computer -> DCOM Config -> Windows Management Instrumentation -> Right Click, Properties -> Security “Launch and Activation Permission” -> Edit -> gave Authenticated Users 
    Full Control
    Check the result.
    Alex Zhao
    TechNet Community Support

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