ACS v5.3 (user command line interface)

Hello,
We have lost the user/pass of command line interface of our ACS, but we can access by Web Interface with all the privileges.
We are trying create one user from web interface for the command line interface, but I don´t find the manner of do it.
I create one user in <system Administration < Accounts  with all roles, but this user doesn´t work in command line interface.
Is possible to create one user for command line interface from web interface?
Thanks

Complete these steps to reset the CLI administrator account.
  1. Insert the ACS 5.x Recovery DVD into the DVD drive  of ACS.
   2. Reboot the ACS 5.x.
   The console displays:
   “Welcome to Cisco Secure ACS 5.1 Recovery - CSACS 1121”
   3. To boot from hard disk press
                Available boot options:
[1] Cisco Secure ACS 5.1 Installation (Keyboard/Monitor)
[2] Cisco Secure ACS 5.1 Installation (Serial Console)
[3] Reset Administrator Password (Keyboard/Monitor)
[4] Reset Administrator Password (Serial Console)
Boot from hard disk
Please enter boot option and press .
Boot:
  4. To reset the administrator password, at the system  prompt, enter 3 if you are using a keyboard and video 
       Monitor, or enter 4 if you are using a serial console  port.
  5. The console displays the name of all the  administrators configured on the ACS 5.x
Admin username:
[1]:david
[2]:john 
Enter number of admin for password recovery:
6. Enter the number against the adminstrator username  of which you want to reset the password. For the user
    "david", enter 1 at the prompt.
7. Enter the new password for the administrator account  and verify it. Enter Y to save the new password.
     Password:
     Verify password:
     Save change&reeboot? [Y/N]:
8. Now, remove the ACS 5.x Recovery DVD and reboot the  ACS.

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