Actiance Vantage server duplicates the IM details and both Active Active Vantage servers connection is not established at the same time

Hello
Issue with the Actiance Vantage server.
Env: Lync 2010 Server , Vatage servers - 2 active , 1 passive
Commn: FE contacts HLB to reach Vantage servers
Recently we have added one vantage servers to the lync environment and made two vantage servers as Active.
After adding 3rd vantage servers and made two vantage servers as active , we are seeing the following behaviours:
1) archived messages are duplicated with different transcripts ID
2) Two active servers connections were not established at the same time. Only one is active at all times. There is four front end servers.
Request for suggestions.

Hi,
Did you receive any error message?
Please disable the third Vantage server and test again.
Please check if all services started for all FE servers and Vantage servers.
You can enable logging on FE servers for further troubleshooting.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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