Action cam instructions

is there anywhere i can download full instructions on how to use acrion cam? i'm able to connect via wifi but not data.

Hi,
Full instructions can be found here: https://ee.co.uk/help/phones-and-device/ee/4gee-action-cam/how-to-use-your-4gee-action-cam
Thanks,

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Sony Action Cam (HDR-AS10 or HDR-AS15)

The new Sony Action Cam(s) (models - HDR AS10 & HDR AS15) were just released a few days ago...Any idea when Best Buy will stock this product in their inventory? Both are available via Sony's website, Amazon, and even 3rd party vendors, but Best Buy has yet to have any info on it. I tried calling customer service, but they were unable to provide me with a date. Anyone? Thanks in advance.

Hi m4siuda,
I did hear back on this, and all I can say is I wouldn't expect us to be carrying these in our stores in the near future. They might be available on BestBuy.com relatively soon, and the best I can suggest is to keep checking back.
Thanks,
Allan|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Corrupt Files on 4GEE Action Cam

Hi Friends I have this 4GEE Action which to fair is usually a fantastic bit of kit, except I keep running out of data from streams but thats another story. Recently Ive been usng it with a 64GB Samsung SD Card and have done since having it. For some reason all my recordings past a certain point are corrupted and wont playback on quicktime or VLC (I should point out im using a Macintosh) I have re-formatted the card and that seems OK, Reset the action cam and that seems OK as well. The camera does pick up the full 7hrs of recording time and the 16K+ of photographs so clearly the memory is readable on the card. Is anyone able to shed some light on this? I go on a diving holiday in 10 days so would love to work this out. Many thanks for any help you kind people push my way.

ive got the excact same problem

4GEE Action Cam file splitting

Hi all, I've just purchased one of the new 4GEE action cams and am using it out running or cycling. If i'm out for any length of time then the camera is splitting the video up into roughly 12 minute segments. Is there any way i can turn this off so that the entire video is recorded to one larger file as I have plenty of room on the memory card. EE said it was to do with protecting people's data allowances but I have my data turned off and I'm not streaming anyway. Thanks in advance

Hi (and , ), I checked in with someone on our Action Cam team and found the information below. I hope it helps! Let me know.
The camera supports FAT32 which is basically how the camera more efficiently stores memory. We’ve designed the camera so it splits files every 2GB of data making it easier for customers to download each segment. The camera doesn’t stop recording but for example an 8GB card would have 4 split files making it easier to download and edit those files.
So - I'm afraid you can't switch it off, as it's not a setting that can be changed. Unfortunately not. It’s a software thing so not a setting that can be changed.
Will that work out ok for you in the end ? Your feedback using the Action Cam is really useful so if there's anything from your experience which I can pass back to the team - I'm all ears!
-elena

Oregon Scientific ATC5K action cam - does it work with iMovie / Leopard?

I'm looking at getting an ATC5K for a skiing trip but the specs say it is only compatible with OS X 10.4 (Leopard) and below. Can anyone confirm if it works ok with 10.5.x and iMovie?
Thanks

I've just got my ATC5K and I can confirm that you can import the AVI file format from it into iMovie without converting into a DV stream. iMovie will not pick it up automatically, you have to use the import movie option, but it works fine. As an aside, iPhoto picks it up automatically and treats it as a camera movie which at then end of the day I guess it is.
For a cheap, entry level action cam it's pretty good and I can't wait to try it out in anger on slopes!

Sony hdr-as100v action camera

I have a sony hdr-as100v action camera that i want to download pictures and videos from. Sony manual says to download "PlayMemories" software and use, but it will not load. My MacBook Air system is OS 10.6.8.
I am not sure if IPhoto will recognize and serve as the application for the camera.
Any suggestions or experiences?
SG

Doubtful iPhoto will recognize the camera but there's a workaround. Use the Image Capture app in your Applications folder.
Launch Image Capture then connect the camera to your Mac.
The camera should show up under Devices top left side of the Image Capture window.
Now look at the bottom left side of the window. Click the: Connecting this (device) opens: pop up menu and select an application to import your photos.
Alternatively, you can also select iPhoto to import photos from the Import To: pop up menu.
Selet the photos you want to import then click Import or Import All on the right.
More help is available from the Image Capture menu bar. Click Help > Image Capture Help

HT204368 I have a Contuor action camera, I can't import the software to my phone as it is not compatable with safari

I have a contour action camera but I can't download the software to my phone as it is not compatable with Safari. Has anyone got a way to solve this problem?

What model TC is this? How old and on what firmware?
Do a full factory reset of the TC.. they do not like a change of setup.
Remember changes to router require a power down of the modem for long periods.. maybe 30min maybe longer.

Can you live stream video to computer using Sony Action Cam X1000V 4K?

I'm a computer programmer and I need high quality camera and Sony Action Cam X1000V suits me the best. I would like to know can I stream live video to my computer using hdmi/usb/wifi/anything from Sony Action Cam X1000V?

Hi PatrikWWDC,
Welcome to the Sony Community!
Yes, you can do live streaming using the FDRX1000V action cam. You can use UStream to stream your videos live online. Here is a guide on how to prepare the camera for Live Streaming.
For further assistance with your concern, we recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch

Action Cam, Recording blank files

I have an action cam with a 64gb Sandisk Card, when i set it to record it will record files of 10-12 mins at a time instead of continuous, which is fine, but after 4 files the 5th an on are totally blank, they had a data size, 1.77gb, a file name as normal, and a type .mp4 as normal. But there is no no video same with any photographs, the are all blank........ When I later added a new file without the watch it was a blank file again, if using the watch instead of just the button on camera, it works fine again. Does this mean I need to always use the watch, I paddleboard and the watch is just a pain to use all the time....

I was having exactly the same problem and fingers crossed I have sussed it. Well it worked for me, hopefully you too! The problem I had was I got a 64GB card and noticed as soon as the clip got to anythinging bigger than a few hundred MB it would not download to PC or play back for love nor money, either through the PC or the Camera app on iphone/ipad etc. I have seen EE's advice, download VLC. Well I tried that and I tried every player I had, Itunes, VLC, etc etc, all coming back with various messages, mainly saying the codec must be corrupted. EE were unable to help so..... Try formatting the card from the camera itself and not in the PC. It's in the settings, just go through the menu and you will find it. Format it in situ and voila! Now I did not do this previously beacuse as soon as i got the card and put it in the camera it seemed to work fine as I did a quick short clip to test it. It seemed that as they get bigger they did not work. Unfortunately you will lose everything you have recorded and you will not be able to recover them. I can say it has worked perfectly since, any size and EVERY time. Good luck and if this works, pass it on! It seems a common problem so hopefully, if this works for everyone, EE will add it onto the quick links.

Action Cam Error 513 recording

When trying to record, i get error 513 on my phone app, and the triangle on the camera screen photos work fine and i have also tried different recorning modes, and it makes no difference all i want to do is record not stream. thanksBen

Are you just using the internal memory? Not sure why you are getting this error, but if you do not have the recording on a loop, then it could be full and there is only space for taking photos. Otherwise I would suggest ringing EE, it appears they have a dedicated team for the action cam.

Mp4 files taken on action cam unable to playback

I have take video on my action cam onto sd card but unable to play them back on pc

You may wish to download a player called vlc media player. It's free and will play anything. I have used it for years. Just goole it.

Deleting photos from Sony Action Cam using desktop computer

Hi Simple question and there will hopefully be a simple answer: How to delete selected photos from my Action Camera using a desktop computer? This is obviously one of the most basic things I should be able to do without having to post a question. Now I can only delete photos via smartphone or live-view which is slow and annoying. ThanksS

Hi Upeer,
Welcome to the Sony Community!
To delete photos or videos using a computer, make sure that the camera is securely connected and USB shows on the screen of the camera. Open Computer/My Computer. You should be able to see Removable Drive. Open Removable Drive and then open DCIM folder. Inside the DCIM folder, it will contain another folder, just open it and you will see all the photos and videos recorded in the memory card of the camera. You can highlight the files you want to remove using the delete button on the keyboard.
For further assistance regarding your concern, we kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
If my post answers your question, please mark it as "Accept as Solution"
Thanks again and have a great day.
Zander

Action Cam HDR-AS100VR can't record XAVC-S format, memory card incompatible?

Hello Sony, I've just purchased POV action cam HDR-AS100VR and I want to record XAVC-S format for a smooth and clear output. My initial micro sd card is class 10, 64GB scandisk ultra which I coud'nt useit to record XAVC-S format because of low read/write speed. So I decide to buy a new memory card, I found a 64 GB Scandisk Extreme Plus with 80Mb/s read and 50Mb/s write. I thought that was enough speed for the cam to record XAVC-S format, but the cam flashes MEDIA when I set it to XAVC-S format. I also tried reformating the sd card to exFAT, but still no luck. Any idea why? is my new memory card(almost US$100) not fast enough for the cam? If you can give me a list of memory card that can actualy record XAVC-S format on this cam will be big help.

Hi Naz,
This error happens when using a memory card that is not fast enough to record the data being saved by camera. An SDXC Memory Card of Class 10 or faster is required to record using the XAVC S format.
You just need to try other microSDXC card with a faster write/read speed.
For further assistance with your concern, we recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
If my post answers your question, please mark it as "Accept as Solution". Thanks. -Anthony

Model # HDR-AS30V | Compact POV action cam

Serial Number Location: Inside the connector cover.
Attachments:
HDR-AS30_AS30V_handbook.pdf ‏2091 KB
Flyer_4487661011.pdf ‏587 KB
HDR-AS30_AS30V.pdf ‏517 KB
HDRAS30VB_mksp.pdf ‏107 KB
Warranty_455715614.pdf ‏309 KB

Some community, no reply an no change in how these action cams handle time lapse mode, very disappointing sony.

Charging a Sony Action Cam

OK to charge a Sony Action Cam (4K) by plugging the Micro USB cable (included with camera) into an apple adapter model A1385?

Hi there, MXB! I highly recommend that you charge your Sony Action Cam with the original charger that came with your unit, or an other genuine Sony charger that fits in your Sony Action Cam to charge it. Using chargers from other brands is not recommended, as they might cause damage to the battary pack and/or the Sony Action Cam. Best regards,

Action cam instructions

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