Action for workitem in subject of uwl iview is not working

Hi,
UWL is configured in EP 7.0 and using ECC 6.0.  when i click on the workitem under subject, the concerned action is not opening.  instead it is opening the data which is displaying in detail area of the uwl iview. 
there is no action mentioned for the task type in xml file. 
anyone have faced this problem....
how to resolve this
vv

Hello Rajendra,
This sounds like the same issue that is described in SAP note 1319278, apply the recommendations from the note and it should resolve the issue.
Regards,
Lorcan

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    But which driver should I reinstall because I have already installed the Dell
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    A man should convert his anger and sadness into strength to continue living in this life.

    Certain driver packages contain drivers from some of the essential services only and for additional services, separate drivers must be installed. Additionally, the service is installed only if a compatible device is installed (or paired).
    Therefore, you are seeing the error.
    If you are using the Bluetooth L2CAP Interface and Bluetooth Remote Control services and not able to install the services, you can try unpairing the device, restart the PC, pair the device and then check. If that too fails, you need to install a suitable
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    Thanks a lot,
    I really didn't understand what you mean with in your first part the service is installed only if a compatible device is installed (or paired).
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    You didn't answer me: Third:: I noticed that the name of Laptop whose Bluetooth was added listed in 'My computer' for the laptop whose
    Bluetooth is having some problems in the device manager.(First Screen shot below)  However, the name of the laptop whose Bluetooth is having problems wasn't listed on other laptop's "my computer"(Second Screen shot below)
    A man should convert his anger and sadness into strength to continue living in this life.

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