Action Pane in BPC Excel is not Coming

Hi All
I am facing a sudden issue in BPC 7.5 MS Version. I am not able to view the  Action Pane for  BPC Excel. But it was coming before.
Also the Action Pane is coming for BPC WORD & BPC POWER POINT.
I have chekced the option under e-tools > VIEW PLANNING & CONSOLIDATION ACTION PANE. But nothing is coming.
At the same time the BP CEXCEL ACTION PANE IS ALSO NOT MINIMIZED .
Can anyone advised how to resolve this issue.
Regards
Viv

Hi
You can clear the local application information by following the below steps
eTools -> Client Options -> Clear Local Application Information
or else to do it manually, delete the Outlooksoft folder in the users %My Documents% directory, and delete the regsitry keys
HCKU\Software\VB and VBA Program Setting\
Hope this helps
Kind Regards
Daniel

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    -> java vm cpu        : ppc64
    -> heap size          : 2048M
    -> init heap size     : 2048M
    -> root path          : /usr/sap/GSQ/DVEBMGS02/j2ee/cluster/server0
    -> class path         : ./bin/boot/boot.jar:./bin/boot/jaas.jar:./bin/system/bytecode.jar:.
    -> OS libs path       : /usr/sap/GSQ/DVEBMGS02/j2ee/os_libs
    -> main class         : com.sap.engine.boot.Start
    -> framework class    : com.sap.bc.proj.jstartup.JStartupFramework
    -> registr. class     : com.sap.bc.proj.jstartup.JStartupNatives
    -> framework path     : /usr/sap/GSQ/DVEBMGS02/exe/jstartup.jar:/usr/sap/GSQ/DVEBMGS02/exe/jvmx.jar
    -> shutdown class     : com.sap.engine.boot.Start
    -> parameters         :
    -> debuggable         : no
    -> debug mode         : no
    -> debug port         : 50221
    -> shutdown timeout   : 120000
    [Thr  1] JLaunchISetDebugMode: set debug mode [no]
    [Thr 772] JLaunchIStartFunc: Thread 772 started as Java VM thread.
    JHVM_LoadJavaVM: VM Arguments of node [server0]
    -> stack   : 1048576 Bytes
    -> arg[  0]: exit
    -> arg[  1]: abort
    -> arg[  2]: vfprintf
    -> arg[  3]: -Xj9
    -> arg[  4]: -Xmn400m
    -> arg[  5]: -Xgcpolicy:gencon
    -> arg[  6]: -verbose:gc
    -> arg[  7]: -Djco.jarm=1
    -> arg[  8]: -Djava.security.policy=./java.policy
    -> arg[  9]: -Djava.security.egd=file:/dev/urandom
    -> arg[ 10]: -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy
    -> arg[ 11]: -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy
    -> arg[ 12]: -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy
    -> arg[ 13]: -Dorg.omg.PortableInterceptor.ORBInitializerClass.com.sap.engine.services.ts.jts.ots.PortableInterceptor.JTSInitializer
    -> arg[ 14]: -Dsys.global.dir=/usr/sap/GSQ/SYS/global
    -> arg[ 15]: -Dapplication.home=/usr/sap/GSQ/DVEBMGS02/exe
    -> arg[ 16]: -Djava.class.path=/usr/sap/GSQ/DVEBMGS02/exe/jstartup.jar:/usr/sap/GSQ/DVEBMGS02/exe/jvmx.jar:./bin/boot/boot.jar:./bin/boot/jaas.jar:./bin/system/bytecode.jar:.
    -> arg[ 17]: -Djava.library.path=/usr/java14_64/jre/bin:/usr/java14_64/bin:/usr/java14_64/jre/bin/classic:/usr/java14_64/jre/bin:/usr/sap/GSQ/DVEBMGS02/exe:/usr/sap/GSQ/DVEBMGS02/exe:/usr/sap/GSQ/DVEBMGS02/exe:/tmp/sapinst_exe.856178.1252452114:/usr/sap/GSQ/SYS/exe/run:/oracle/client/10x_64/instantclient:/usr/java14_64/jre/bin/j9vm:/usr/sap/GSQ/DVEBMGS02/exe::/usr/lib:/usr/sap/GSQ/DVEBMGS02/j2ee/os_libs:/usr/sap/GSQ/DVEBMGS02/exe:/usr/sap/GSQ/DVEBMGS02/exe:/usr/sap/GSQ/DVEBMGS02/exe:/usr/java14_64/bin:/usr/java14_64/jre/bin/classic:/usr/java14_64/jre/bin:/usr/sap/GSQ/SYS/exe/run:/oracle/client/10x_64/instantclient:/usr/java14_64/jre/bin/j9vm
    -> arg[ 18]: -Dmemory.manager=2048M
    -> arg[ 19]: -Xmx2048M
    -> arg[ 20]: -Xms2048M
    -> arg[ 21]: -DLoadBalanceRestricted=no
    -> arg[ 22]: -Djstartup.mode=JCONTROL
    -> arg[ 23]: -Djstartup.ownProcessId=1314818
    -> arg[ 24]: -Djstartup.ownHardwareId=O0427428665
    -> arg[ 25]: -Djstartup.whoami=server
    -> arg[ 26]: -Djstartup.debuggable=no
    -> arg[ 27]: -DSAPINFO=GSQ_02_server
    -> arg[ 28]: -DSAPSTART=1
    -> arg[ 29]: -DCONNECT_PORT=64998
    -> arg[ 30]: -DSAPSYSTEM=02
    -> arg[ 31]: -DSAPSYSTEMNAME=GSQ
    -> arg[ 32]: -DSAPMYNAME=GILSAPEQ_GSQ_02
    -> arg[ 33]: -DSAPPROFILE=/usr/sap/GSQ/SYS/profile/GSQ_DVEBMGS02_GILSAPEQ
    -> arg[ 34]: -DFRFC_FALLBACK=ON
    -> arg[ 35]: -DFRFC_FALLBACK_HOST=localhost
    -> arg[ 36]: -DSAPSTARTUP=1
    -> arg[ 37]: -DSAPSYSTEM=02
    -> arg[ 38]: -DSAPSYSTEMNAME=GSQ
    -> arg[ 39]: -DSAPMYNAME=GILSAPEQ_GSQ_02
    -> arg[ 40]: -DSAPDBHOST=GILSAPEQ
    -> arg[ 41]: -Dj2ee.dbhost=GILSAPEQ
    Pls advise.
    Thx.
    Abdul
    [Thr 772] Sun Sep 13 05:02:28 2009
    [Thr 772] JHVM_LoadJavaVM: Java VM created OK.
    JHVM_BuildArgumentList: main method arguments of node [server0]
    [Thr 3600] Sun Sep 13 05:02:36 2009
    [Thr 3600] JHVM_RegisterNatives: registering methods in com.sap.bc.krn.perf.PerfTimes
    [Thr 3600] Sun Sep 13 05:02:37 2009
    [Thr 3600] JHVM_RegisterNatives: registering methods in com.sap.bc.proj.jstartup.JStartupFramework
    [Thr 3600] JLaunchISetClusterId: set cluster id 26770150
    [Thr 3600] JLaunchISetState: change state from [Initial (0)] to [Waiting for start (1)]
    [Thr 3600] JLaunchISetState: change state from [Waiting for start (1)] to [Starting (2)]
    [Thr 35212] Sun Sep 13 05:03:27 2009
    [Thr 35212] JHVM_RegisterNatives: registering methods in com.sap.mw.rfc.driver.CpicDriver
    [Thr 35212] Sun Sep 13 05:03:28 2009
    [Thr 35212] JHVM_RegisterNatives: registering methods in com.sap.i18n.cp.ConverterJNI
    [Thr 35212] JLaunchIExitJava: exit hook is called (rc = -11113)
    [Thr 35212] **********************************************************************
    ERROR => The Java VM terminated with a non-zero exit code.
    Please see SAP Note 943602 , section 'J2EE Engine exit codes'
    for additional information and trouble shooting.
    [Thr 35212] SigISetIgnoreAction : SIG_IGN for signal 20
    [Thr 35212] JLaunchCloseProgram: good bye (exitcode = -11113)

    Hello,
    The error message:
    [Thr 35212] JLaunchIExitJava: exit hook is called (rc = -11113)
    Indicates that one of the core services did not start. The Service Managers controls the life cycle of all services. The services that provide core functionality must always be running. If one of the core services fails to start, the Service Manager exits with an exit code -11113.
    To find the name of the core service that failed to start please see the end of the std_server0.out file.
    Furthermore the reason why the service failed to start will be evident in the defaultTrace.X.trc file in the server0/log directory.
    Regards,
    Ventsi Tsachev
    Technology Development Support (J2EE Engine)
    SAP Labs, Palo Alto, Ca (USA)

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