Actiontec GT784WNV modem/routher

I just received a Actiontec GT784WNV  modem/routher, but there was no User Manual enclosed, even though the Verizon leaflet says ""If you require additional information, please see the user manual." I phoned Verizon and the girl said "What do you need a manual for?" I phoned Actiontec and they said they do not have manuals (physical or online) and to call Verizon. I am going around in circles. Can anyone tell me where to get a manual for this Actiontec GT784WNVI
I am a octogenarian and this is all so confusing to me and Verizon has been of no help to me, other than switching me from person to person; not one of them doing anything to help me.
Where can I get a manual (physical or online?
Can anyone please help me?

Note: The Actiontec GT784WNV security screens and prompts may vary slightly from these directions depending on when you purchased your gateway and the firmware loaded on it.
To reset your Actiontec GT784WNV to factory default settings:
http://www.verizon.com/cs/groups/public/documents/adacct/selfinstallhsi02_2013.pdf
Open your Web browser and enter http://192.168.1.1 in the Address field.
Enter your user name and password and click Continue. Your default user name is admin if you didn't change it when you configured your network.
From the top navigation, select Utilities.
From the Modem Utilities navigation, select Restore Defaults. From this screen you can restore the Gateway’s wireless settings, firewall settings or all settings to their factory default state.
Press the appropriate button to restore your settings. During this process, the Gateway’s Power Light flashes and the Gateway is disabled until after rebooting.Your Actiontec GT784WNV is now using the default settings for the network configuration.
If you cannot access the gateway’s internal interface, perform the following steps:
Using a paperclip, press in and hold the Reset button for 30 seconds.
After 30 seconds, release the Reset button and turn the power off to the D-Link 2750-B.
Leave the power off for 20 seconds.
Turn your gateway back on.
Reboot your computer.

Similar Messages

  • Actiontec GT784WNV modem Help please

    I was told by a Verizon rep that Verizon does not offer support for the Actiontec GT784WNV modem however I see there are some questions about it here so I thought I would ask.
    I just got a new PC. I am trying to set up my  Actiontec GT784WNV modem to it. I used the modem on my other PC and it worked fine. At the time when I purchased the modem I did call tech support and while I was told Verizon does not "support" the modem the man was nice and helped me anyway. I believe he said I did not connect using a PPPoe which is why I could not get it to work the first time. Well when I try that option now, nothing happens. 
    I reset the modem after trying the DHCP and went with the PPPoe to see what would happen. I was asked for a username and password which I used admin and password. That did not connect either.
    When checking the status it states Broadband is connected, however under ISP it just hangs on "connecting" I also checked out a page on Verizon website about  Actiontec GT784WNV and the troubleshooting was not really helpful.
    Anyone have any advice for me?
    Thanks in advance

    Note: The Actiontec GT784WNV security screens and prompts may vary slightly from these directions depending on when you purchased your gateway and the firmware loaded on it.
    To reset your Actiontec GT784WNV to factory default settings:
    http://www.verizon.com/cs/groups/public/documents/adacct/selfinstallhsi02_2013.pdf
    Open your Web browser and enter http://192.168.1.1 in the Address field.
    Enter your user name and password and click Continue. Your default user name is admin if you didn't change it when you configured your network.
    From the top navigation, select Utilities.
    From the Modem Utilities navigation, select Restore Defaults. From this screen you can restore the Gateway’s wireless settings, firewall settings or all settings to their factory default state.
    Press the appropriate button to restore your settings. During this process, the Gateway’s Power Light flashes and the Gateway is disabled until after rebooting.Your Actiontec GT784WNV is now using the default settings for the network configuration.
    If you cannot access the gateway’s internal interface, perform the following steps:
    Using a paperclip, press in and hold the Reset button for 30 seconds.
    After 30 seconds, release the Reset button and turn the power off to the D-Link 2750-B.
    Leave the power off for 20 seconds.
    Turn your gateway back on.
    Reboot your computer.

  • Actiontec GT784WNV modem ISSUE

    I was unable to remotely access my devices connected to my Actiontec GT784WNV home network. I sent someone to my home and upon accessing 192.168.1.1  In the "status tab" connection status showed that the Broadband was "connected", however the ISP was "connecting" and continuously refreshing to try to get a connection. Hitting disconnect and connect buttons did not help. He also rebooted the gateway. The last resort was to go to "Quick Set Up" and enter my username and password. This fixed the problem and enabled me to go on-line and remotely access my devices. Upon contacting Verizon cust. support, they told me that there was a problem at the Verizon central office that caused my modem to go into default mode. When this happens, I can not access my devices remotely and can not get on the internet at home location. The only way to fix is for me to be at home and go to "Quick Set Up", and and enter my username and password as described above.  When I am far away from home, it is physically impossible for me to locally log onto the modem to do "quick Set Up" and fix the issue. Also, since there is no internet connection, I can not perform this function remotely. I have to pay someone to physically come to my house and perform the "quick set up" so that I can again access my remote devices. Is there anything I can do or add that will prevent or easily solve this issue when it happens again? I do not want to have to continuously pay someone to come to my house everytime this issue occurs. Too bad that Verizon tech support is unable to fix this issue for me when I call them with this issue when I am away from home. They say that someone MUST be at home to locally access the modem. Thank you.

    In the past, there have been some known issues with the older ActionTec gateways losing their configuration. For a start, try this: *note, I am not very familiarized with the ActionTec gateways*
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    Alternatively, try this:
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    Alternatively:
    Make sure you are shutting off the Walled Garden! http://192.168.1.1/verizon/redirect is the URL to the Walled Garden. It should be disabled. The login username and password is the same used to access the Web UI of the modem itself.
    If the modem isn't retaining your information, ask Verizon for a replacement device. They have to fix the firmware bug causing that to occur.
    ========
    The first to bring me 1Gbps Fiber for $30/m wins!

  • Web Camera Behind Actiontec GT784WNV

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    ========
    The first to bring me 1Gbps Fiber for $30/m wins!

  • Actiontec GT784WNV wifi signal transmitter problems

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    There are couple of settings you can try and make the wi-fi work properly. Change the security type from WPA-WPA2  to just WPA. Change the wireless mode from b/g/n  to b&g If possible, change the frequency channel to fixed mode (say 7 or 11). I have tried this and all of my wireless devices work as a charm. Hope this works for you too!

  • ACTIONTEC GT784WNV Question - Please help!!

    I am replacing my Actiontec GT704WG with an Actiontec GT784WNV model that I ordered online from Verizon. It just arrived yesterday, and has no antennas in the back. I'm really confused because when this modem is shown online, it has two antennas in the back. However, the pictures I find online of the Verizon version of this modem seem to show it without the antennas in the back. Did they forget to pack them in the box, or is it correct that it arrived without the two antennas?
    I'm also annoyed because the modem arrived with no installation paperwork, and in a plain brown box.....for all I know they could've refurbished someone elses and sent me used equiptment. When I called customer service (after a useless 45 min phone call) they had no idea about how I return it, or whether or not it arrived without the two antennas. Please help!! Thanks!

    corvair65 wrote:
    I just got mine yesterday and like you it came in a cardboard box with one sheet of paper telling you where to get the password and SSID.  I've managed, with no help on their part to get all my computers, 2 wired and 3 wireless to run, but for the life of me I can not get my Brother 5250 Laser Print set up to the "Gateway" as the network printer. The printer was set up on my old Westell Modem as the network printer and worked find, but the modem was dropping the connection, so it was time for a new.
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    If you don't have your printer's manual, check the manufacturer's website.  Or try a Bing search.  If you can't find it, you can try posting back here with the model number.  Maybe someone with that same printer will be able to help.

  • Apple Airport Extreme Base Station for PPPoE, DHCP and NAT with ActionTec DSL modem

    I just spent several hours trying to track down proper instructions for setting up my Apple AEBS to do the PPPoE, DHCP and NAT while connected to an ActionTec M1000 (no wireless module).  It turns out my initial set ups on both devices were correct, but that the order for rebooting and reconnecting the two devices is critical.  All of the threads I found on this forum and on many others suggested this was not possible, but it is.  What I don't yet know is whether it is the best method for running my home network DSL connection to my ISP (CenturyLink). 
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    Message was edited by: Bud Shaw

    Now I have to see if this is a more stable configuration than the flaky one I had before while using the AEBS as a bridge and the M1000 to do everything.
    Does anyone think or know if it will make a difference?
    No one can accurately predict in advance what the actual results might be. I've tried both ways with different products and cannot say that one method is better than the other.  What works is best.
    In theory, it is preferable to have the modem provide the PPPoE connection service since it is the device connected directly to the Internet.
    In practice, results vary depending on the service provider, products used, phase of the moon, alignment of the planets, etc.

  • Tech Help. Want to Unbridge Actiontec Fios Modem, Reset Does Not Help

    I successfully bridged my Actiontec Fios Modem in order to use a third party modem as I was looking for faster speeds. {And did get them with the Wireless N modem]. However, did not realize I would lose remote dvr search functionality. So, all I want to do is get the settings back to how they were previously - no third party modem, no bridge, just good old slow Verizon hardware. I have numerous times went into the Verizon modem settings and restored settings to default. I have also held the reset button on the back of the modem for 30 seconds for a hard reset. This does not work. I still have an orange light indicating no internet connectivity. I did call Tech support, but of course their systems are down and the guy was no help whatsoever to walk me through it manually.So, in the meantime only way for me to connect to internet is to redo bridge settinigs and use third party modem.
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    jenhalt wrote:
    I have also held the reset button on the back of the modem for 30 seconds for a hard reset. This does not work. I still have an orange light indicating no internet connectivity.
    If you've done a hard reset on the Actiontec router and still have an orange internet light, one of the following is true:
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  • Actiontec GT784WNV Full User Manual

    Please tell me this thing exists at a link somewhere!! I've tried various web searches, searching the Verizon site, etc., but cannot locate one. Virtually no documentation of any sort is provided in the box with the device, and I really want to have a complete user manual.  Someone at Verizon Technical Support please step up here and tell us where one can be obtained online.

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  • Can't connect any devices to wifi through actiontec C200a modem

    We have centurylink actiontec c2000a modem at work. this is the 4th modem in the last year and a half. Haven't been able to get the wifi to work on any of them. Any suggestions? Thanks

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  • Qwest Actiontec DSL Modem and APXBS problems

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  • USB port on Actiontec GT784WNV

    Hi VZ tech,
    Is the USB port on Actiontec GT784WNV active? 
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    Thank you.
    JJ
    Solved!
    Go to Solution.

    As far as I know:
    #1 Yes but only for power/recharging.
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    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

  • How to Bridge Actiontec GT704WGB modem/router combo so that I can connect external wireless router?

    I am having a hard time to bridge the actiontec GT704WGB
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  • Actiontec M1000 modem (wired) - AEX(g) - MacPro is SLOW

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    Check the Network menu on the front of the printer.  Does it indicate it is connected to your router with a proper IP address (not 0.0.0.0 nor 169.254.x.x)?  If not, in that same Network menu, Restore Network Defaults and check again.
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    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

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