Actiontec MI424WR Gen2 router (revision E) firmware bug

Question

I just received a new Actiontec MI424WR Gen2 (revision E) router.  It works fine, but I encountered a software bug when editing Parental Controls. 
If you remove a website address from a rule, it deletes it from website list, but it also adds it to keyword list.  If you save the rule and then try to edit it to remove the keywords, the keywords are not deleted.  The firmware version is 20.8.0
If there is newer firmware which addresses it, I cannot find it, as this model router is not listed on the
firmware download page http://www2.verizon.net/micro/fios_router_update/

Answer 1

You were told correctly. Even though the Wireless G does not support the 35/35. Rev. E is is what most everyone is getting. But I have heard of some Rev. F going out at times. I guess it depends on availability, when the Rev. E runs out of production, perhaps when there is no more Rev. E in stock. I know even on a wired connection the Rev. C is prone to locking up when playing multi user games such as X Box. Now if you were having problems with the X Box App for FiOS TV, I would demand a new one. Even Gen 2 Rev. E is better than C. Will not help wireless much. If you have your router plugged into the Rev. C, I would say the Rev. C should go. Option I used. I use the Hawking HWABN1, but there are cheaper ones available.  
I would say that Rev C is very old, and you should qualify for a newer version, since it is locking up intermittantly. Rev. C will probably be told to send to the recyle bin. 
bbinnard wrote:
Well....mine is a Rev C
Router Status
Firmware Version:
4.0.16.1.56.0.10.14.4
Model Name:
MI424-WR
Hardware Version:
C
and I tried valiently for months to get it replaced with a Rev F (or is it Rev G - I forget)  wireless N router.  I was even told that I would get a new Wireless N router when I upgraded my service to 35/35 from 15/5. I even had a date/time set for a tech to do the install of the new router.
But in the end Verizon would not do it, and told me that the Wireless N models are only for business accounts and only for the 125/50 service.
As a result of this I bought a separate N router which I have set up as an N access point.  This works OK but is an annoying (and costly) alternative to what could have been a clean solution.  
I'd rate this level of customer service as poor.