Actiontec MI424WR Gen3 Rev.I - Firmware 40.21.10.2

Greetings:
I contacted Actiontec for the official release date of Firmware 40.21.10.2. They indicated that it was released at end of October 2013. Does anyone know or have any experience when Verizon began updating its Users after they receive it from the MFg? Does Verizon release it a month later after certification tests? Was it mid- to late November perhaps?
According to Actiontec, they are only a hardware Mfg and that Verizon creates the Firmware. I was on Verizon Chat and they (Efrain) told me that Actiontec created the Firmware. My only concern is that I would like know what date my Router was upgraded to see if it coincides with an issue I am having. Thanks for looking!

I have 40.21.10.2 on my Actiontec Rev. I. I do not know for sure when my router was updated, I don't really pay any attention to that kind of stuff, but I just checked and the router says it has been active for 801 hours, 28 minutes, which is somewhere around 33 - 34 days. So early Nov. it appears for me.
What kind of issue are you having? I have a pretty simple setup - 3 STBs, 2 Ethernet connected PCs (1 via coax and NIM), 1 Android phone, 1 iPhone, and one Android tablet. But all work well.
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.5
Keller, TX 76248 (VHO 1)

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  • Actiontec MI424WR Router Revision I - Having a problem

    Background:
    =========
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    =====
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    ======
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    Jan 30 23:12:33 2012 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
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    Jan 31 00:12:33 2012 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
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    Jan 31 04:12:34 2012 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
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    Jan 31 21:46:20 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.20, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
    Jan 31 22:12:37 2012 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
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    Jan 31 23:12:38 2012 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
    Jan 31 23:37:50 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.22, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
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  • Swap Actiontec MI424WR Router

    Verizon needed to swap my Actiontec MI424WR router for performance reasons.  However I had a significant amount of time invested in my configuration so I was reluctant to agree.  Fortunately I had 7 versions of my configuration saved.  It was my understanding from talking with Verizon that I should be able to load saved configurations into the new router.  However when I go to do this I get ...
    The configuration file that you are trying to load does not match this device I could    save a configuration file from the old router and load it into the old router.I can       save a configuration file from the new router and load it into the new router.I cannot  save a configuration file from the old router and load it into the old router. I can save a configuration file from the new router  and load a configuration from the new Has anyone successfully swapped an Actiontec device or solved this issue? There are the specs for the new router ... unfortunately I don't know the specs for the old one as Verizon took it. Firmware Version: 20.10.7.5  Model Name: MI424WR-GEN2  Hardware Version: F Got a response from Verizon and Actiontec and it's not a good one.  Configuration files are specific to device therefore new devices must always be configured manually. Does this make any sense?

    This got off topic real quick but I have the same issue as the original poster, A LOT of time invested in configuration especially for VoIP QOS as that is not documented very well nor do the Verizon techs understand anything in that arena much less general networking and always respond with we don't support QOS.  Really?  Better get w/ the rest of the world if you want to keep customers Verizon!!! I was actually told by a tech that if my speeds are in the kb's for a 150/150 plan it can only mean I have some malware or a virus on my system.  His claim was that a higher level tech had told him this is a factual rule.  He stuck tight to this claim even after I told him I atached a single, "flashed-to-factory" tablet with a direct ethernet connection directly to the router with no other devices connected and wireless disabled, had the same exact issue as the other PCs.  Yes, a virus or malware *could* be a problem in some circumstances but this guy was clinging to it like it was always the case which is rediculous.  I went on to prove that if what he was saying was true, why would my mobile devices experience this horrible connection speed when *ONLY* connected to the FiOS router and not other networks???  Idiot. Back to the config file.  I've checked both routers and they are identical in model, version, firmware and both are gen3 I.  The details under System Monitoring > Router Status is identical (except for obvious serial # and MAC of course). So it appears that this actiontec feature was intentionally hacked by Verizon which really gets under my skin.  I am sure they do this so people don't load corrupt or misconfigured configuration files into the new router and still complain about the same issue they were having.  But this is a very shoddy way to NOT have to provide the proper support where a real qualified technician should be able to identify BEFORE changing out the router if the config file is the issue or not. My biggest gripe is the techs that work at Verizon that I have dealt with have a very poor understanding of common networking concepts, troubleshooting methods and how routers actually work and I don't agree with Verizon's blatent decision to remove this capability as if they know better then their cutomers whats good for them. Now I have to go through and screen shot every config page and manually key in everything.  What a PIA especially when I'm absolutely certain the issue is the chewed up fiber strands I can visually see with my eyes in my yard from gophers but the verizon tech still thinks it's the router!!!  Idiot. POOR MOVE VERIZON.

  • Mi424wr-gen3I no internet access from secondary subnet / router

    All,
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    Firewall policy filter: Network Home  Inbound and outbound allow access sourced and destined to both subnets.
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    I tried to modifiy the DNS setting for devices on the 192.168.2.0 net but nothing works.  Used 192.168.1.1 (mi424wr interface which the setting for the 192.168.1.0 net devices. Even tried using verizon's DNS server 68.237.161.12 but no internet access.  The mi424wr does have a dns server setting which I tried to statically add 192.168.2.x host but that did not work. 
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    Tried to research other methods of using my secondary router to connect to internet with the mi424wr-gen3I but nothing seems worth trying.  Setting the mi424wr-gen3I to bridge mode would be an option but have not seen any configuration for the REV I router vesion.  My last setup worked in bridge mode and STB were functional but VOD was always very choppy.  Seem there are some QoS setting the mi424wrI has configure to improve traffic priority for video.
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    Rich

    As STX said.  All you need to do is to connect an ethernet cable from a lan port of the Verizon router to the wan port of your own router.  Your own router needs to be configured with an address on the 192.168.1 subnet, either dhcp or static, yours is you say at 192.168.1.254 as is mine.  Then you should have configured the dhcp side of your router with a subnet other than 192.168.1 which apparently you have done.  You do not need static routes or anything else for devices on the 192.168.2 subnet to access the internet, other than valid DNS server addresses - did you set valid dns servers addresses in the static ip internet connection on your router?  You could set it to 192.168.1.1 and pick up whatever dns the vz router is using or you could set it dns servers of your choice, personally I set mine to opeDNS server addresses.
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  • ActionTec M1424-WR Rev F Router USB port

    Does anybody know if Verizon ever plans to support the USB port to connect prionters, hard drives, etc?
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    I've heard rumors that the latest version of ActionTec's firmware is supposed to add USB Functionality to it. Perhaps when Verizon gets the firmware, they may start pushing it out with USB support. Hopefully it requries nothing more than basic Samba shares. Don't need to install crappy, proprietary software to do file sharing over a network.
    But yeah, otherwise for now the ActionTecs just give power via the USB Ports. Nice if you wish to have a light or something in a networking cabnet via a USB LED Light, but that's really it.
    ========
    The first to bring me 1Gbps Fiber for $30/m wins!

  • Concurrent users on Actiontec MI424WR

    I have an Actiontec MI424WR (Rev A) router and I can only get 10 connections to it.  I see an option in the Advanced -> System Settings to configure number of concurrent users.  It is a drop-down box that only allows a maximum of 10.  Am I missing something?  I can't believe that I'm being limited to 10 connections. 
    Thanks in advance, Ron

    I think the gentleman was trying to explain an actual problem that I am also having. That is, only 11 concurrent devices can be connected to the router (not the GUI or man-machine interface, the router connections). It is being limited somewhere and whenever I try to connect a 12th device, it either fails, or sometimes knocks something else off and it gets connected.
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  • Actiontec MI424WR revisions -- which will work and why?

    I ordered Verizon FiOS tonight, and during the checkout, it told me I needed specifically an Actiontec MI424WR revision I router.  The person I chatted with during the order told me only Rev I would work as well.  Regardless, will other revisions of the router work?  I'm looking on eBay and there are plenty of older revisions that are cheaper.  I'm ok with a Wireless G router since I'm only ordering 15/5 anyway.  If other revisions will not work, what's so special or new about Rev I?
    Thanks!
    Chris
    Solved!
    Go to Solution.

    quantumburnz wrote:
    I'm getting internet only, 15 down and 5 up, no TV.
    So any revision will work then?  Rev D, F, etc.?
    Yes

  • Swapping Actiontec MI424WR's

    I just installed another router after one died, and asked the technical support guy that helped me get another one ordered if I could buy a backup router to plug in so I'm not without the Internet while I wait for a replacement router. He said I could.
    I've been looking around and have seen that there are various revisions. I currently have a Rev C, but have seen Rev D & Rev E for sale.
    I have two questions:
    1) Will the other rev's work OK if I buy one of those?
    2) Does Verizon match the MAC address of my unit to my account and allow only that MAC address to connect to their service, or can I plug in any Actiontec MI424WR and it will work?
    Solved!
    Go to Solution.

    Perhaps this may help you.
    http://www.dslreports.com/faq/16077
    ^^
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

  • Verizon FIOS router Actiontec MI424WR not working with bonjour printing

    Running OS X ver 10.9.3. Have a HPLaserJetP1102w. Just upgraded my Verizon FIOS router to Actiontec MI424WR Rev. I. Now my Mac can no longer find the printer wirelessly (it does, however, work thru USB). I see others have had this problem- and apparently some have solved it by changing settings on the router- but those settings options do not appear under 'advanced' for me. Verizon technical support, including the version one must pay for- was totally and utterly unable to help. Any suggestions for how to rescue this? Was all working perfectly with older Verizon router.

    >It's amazing to me that talkting to 4 or 5 Verizon Tech's, they all say "This is new to me,  I've never heard of this."  Ugh...
    I've had EXACTLY the same experience. Phone support and the techs who come to my home apparently have no idea this has been happening for months and months. Clearly, this issue hasn't filtered down from the network engineers to support.

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