Actiontec MI424WR-GEN3I with ChangeIP dynamic dns

I'm trying to configure my router (Actiontec MI424WR-GEN3I, v. 40.21.10.3) with ChangeIP.com dynamic DNS.  It's listed in the provider drop-down in the Dynamic DNS section of the router GUI, so i figured i'd be all set.  I setup an account with ChangeIP, and then got a hostname from them.
In the router i'm configured as follow..
Hostname: MyHost.changeip.com  (<-- actually MyHost.onmypc.org; "onmypc.org" being one of the domains ChangeIP offers for free.)
Connection: Broadband Connection (Ethernet/Coax)
Provider: changeip.com
Username: My changeip username
Password: My changeip password
Dynamic DNS System: Dynamic DNS
Offline: (not checked)
SSL Mode: None
In the status area it just says "Error - Unknown changeip.com error".  There's nothing in the changeip knowledgebase.  Has anyone tried configuring changeip on their router?  I know they have something called homeing beacon, but really i just want this to work as configured without having to install anything extra.
Thanks!

Hello, I had the exact same problem.  It seem Verison FiOS router is not very flexible.  You can't enter another Dynamic DNS (DDNS) and can only use one on the list. The only two free one I found was no-ip.com and changeip.com. 
The no-ip.com came back with a host not found cause they've changed the name to noip.com (without the dash) so the dumb router is not able to find it.
The changeip.com is no help either as you've found out.  I keep getting Error but it does not say why.  Fortunetely I did found a solution.  You can download changeip.com's DDNS Update Client (for Windows, Linux, or OSX).  The called this software as Homeing Beacon.
http://www.changeip.com/accounts/downloads.php
In Windows it runs as a self startup service so you don't to remember to run it but you will need a Windows PC to be on for the update to occur.  Basically instead of updating changeip.com's DDNS entry from the router, you have a Windows client that somehow figures out what the router's IP and act as a proxy agent and update your DNS entry on changeip.com.  This is a workable workaround, I think.  The drawback is you need a PC running every so often on your home network so updates occur.  But, the price is FREE and you can't beat that.

Similar Messages

  • Actiontec MI424WR Gen3 Rev.I - Firmware 40.21.10.2

    Greetings:
    I contacted Actiontec for the official release date of Firmware 40.21.10.2. They indicated that it was released at end of October 2013. Does anyone know or have any experience when Verizon began updating its Users after they receive it from the MFg? Does Verizon release it a month later after certification tests? Was it mid- to late November perhaps?
    According to Actiontec, they are only a hardware Mfg and that Verizon creates the Firmware. I was on Verizon Chat and they (Efrain) told me that Actiontec created the Firmware. My only concern is that I would like know what date my Router was upgraded to see if it coincides with an issue I am having. Thanks for looking!

    I have 40.21.10.2 on my Actiontec Rev. I. I do not know for sure when my router was updated, I don't really pay any attention to that kind of stuff, but I just checked and the router says it has been active for 801 hours, 28 minutes, which is somewhere around 33 - 34 days. So early Nov. it appears for me.
    What kind of issue are you having? I have a pretty simple setup - 3 STBs, 2 Ethernet connected PCs (1 via coax and NIM), 1 Android phone, 1 iPhone, and one Android tablet. But all work well.
    Justin
    FiOS TV, 25/25 Internet, and Digital Voice user
    QIP7232, QIP7100-P2, IMG 1.9.5
    Keller, TX 76248 (VHO 1)

  • Problems with FIOS with ActionTec MI424WR

    I have had FIOS for a couple of months and am having major problems with the internet and the actiontec MI424WR Router:
       I cannot get port forwarding to work.  I have setup several previous routers to do port forwarding to my Windows web server, never had a problem.  Nothing I try on the Actiontec works, all incoming requests are rejected.  Checked Dns, server, everything.
       Wireless works well at first, then slowlly degrades until after a week or so the signal is so weak that wifi traffic slows to a crawl.  Turning off the router and turning it back on fixes this problem.
       Wired Ethernet traffic becomes flaky.  browsing works for a while, then gets flaky, IE and chrome both report that they can't reach web sites, but other apps can still get to internet.  closing browser does not fix issue, rebooting machine does.
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    DK

    dwightk wrote:
    I have had FIOS for a couple of months and am having major problems with the internet and the actiontec MI424WR Router:
       I cannot get port forwarding to work.  I have setup several previous routers to do port forwarding to my Windows web server, never had a problem.  Nothing I try on the Actiontec works, all incoming requests are rejected.  Checked Dns, server, everything.
    DK
    Port forwarding is a little odd the way it's setup.  Took me a couple of days to work it and then it was only by looking at one of the canned protocolsand then emulating it for what I wanted that I made it work.
    For example, if you go into port forwarding and select New Entry and under Protocol select FTP it will display the canned setting for port forwarding to an internal FTP server, all you need to do is add the internal IP address of the local host that has the server.  The confusing thing is that what you see for FTP is TCPany -> 21 whereas I expected it to be TCP21 -> 21.  Means that when you set up your forwarding you typically would be selecting protocol User defined and under that protocol TCP (or whichever you want) the leave source port at ANY and change destination port to Single or Range and enter the value.  Then save it
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  • How do I set-up Linksys E3000 with Actiontec MI424WR

    Hi,
    I recently purchased a Linksys E3000 so that I could use it as my primary router instead of the Actiontec MI424WR. I want to use the Wireless N functionality of the new router since the MI424WR does not support that.
    I've researched many forums and have attempted many changes. But, it seems that the instructions available online are geared towards a different FiOS connection than what I have. There were details about setting up the MI424WR as a bridge, ect, but I could not get any to work.
    My Actiontec MI424WR is connected via a coaxial cable, I know there are others connected via a CAT5 cable. I've also read about VOD or CableTV service being disrupted by changing the settings on the Actiontec MI424WR, but I don't think that is the case with my service. This has been part of my confusion with everything I've read.
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    Thank you in advance,
    Solved!
    Go to Solution.

    What revision of the Actiontec do you have?
    Do you have FIOS-TV?  Your post is not clear about that.
    Is it practical for you to run cat5 to the ONT?
    If you want to keep the coax WAN connection, then you must bridge the Actiontec in order for your router to be primary.
    If you can switch to a cat5 WAN connection, then you can connect your router as primary with the Actiontec behind it as a MOCA LAN bridge. You will not lose VOD, guide data or widgets.  Remote DVR and on-screen caller-id will not function properly if your router is primary.
    See this FAQ for different ways you  can connect your router.
    http://www.dslreports.com/faq/verizonfios/3.0_Networking#16077

  • Windows 7 64 bit has problems with Actiontec MI424WR while wired with wireless radio off

    I have discovered an issue with Windows 7 64 bit OS.  My attempted set up was to havea 802.11n Belkin Play router connected to my Actiontec MI424WR router as a wireless access point with the MI424WR wireless radio turned off.  This worked fine for my XP 32 bit PC, my Windows 7 32 bit PC, and my 2 Windows 7 64 bit laptops using wireless.  A problem arose when I tried wired connections on the Windows 7 64 bit laptops and a Windows 7 64 bit PC. 
    While wired, internet would drop either completely or intermittently but too frequently to be useful.  Tech support had no idea what to do or what caused it.  It was reproducible after a reset of the router and then turning off the wireless radio.
    I could fix it by turning on the wireless radio again, but I had hoped to turn it off and only use wireless from the 802.11n router.
    Any ideas?
    Brian

    Did you disconnect wireless on the 2 Windows 7 64 bit machines while testing wired?
    What is the connection between the Actiontec and the Belkin?  LAN-to-WAN or LAN-to-LAN?
    If the connection is LAN-to_LAN, the wireless connection on each machine would have obtained a DHCP address from the Actiontec.  When you connected wired, you would have gotten a new IP address based on the different MAC address of the wired NIC, resulting in the machine having 2 IP addresses.  This may not be readily apparent on the Actiontec main status page as the second connection will get a generated name of "new-host-xx" (the router can't reuse the same PC name for 2 different IP addresses).  Windows should be able to keep the two connections on the same subnet straight, but I've seen WIndows do stranger things.
    If the connection is LAN-to-WAN, the Belkin must have a different subnet address than the Actiontec (e.g.. 192.168.2.x).  Now, if you connect both wired to the Actiontec (192.168.1.x) and wireless via the Belkin (192.168.2.x), Windows is going to have connections to two different subnets with two different gateway routers. Without explicit routing rules, Windows won't know which gateway to use.

  • Replacing Westell 9100EM with Actiontec MI424WR??

    Hi,
    i have fios with westell router, but lately the wifi keep dropping/disconnected
    i have spare actiontec MI424WR, could i replace westell with that? if yes, how to do it? just change it? any config or call to make?
    thanks before 

    should be plug and play, but you will want to release your ip to the westell before you disconnect it.  otherwise your actiontec will never get online.
    use this walk through for that
    http://www.dslreports.com/faq/15898 

  • Verizon FIOS router Actiontec MI424WR not working with bonjour printing

    Running OS X ver 10.9.3. Have a HPLaserJetP1102w. Just upgraded my Verizon FIOS router to Actiontec MI424WR Rev. I. Now my Mac can no longer find the printer wirelessly (it does, however, work thru USB). I see others have had this problem- and apparently some have solved it by changing settings on the router- but those settings options do not appear under 'advanced' for me. Verizon technical support, including the version one must pay for- was totally and utterly unable to help. Any suggestions for how to rescue this? Was all working perfectly with older Verizon router.

    >It's amazing to me that talkting to 4 or 5 Verizon Tech's, they all say "This is new to me,  I've never heard of this."  Ugh...
    I've had EXACTLY the same experience. Phone support and the techs who come to my home apparently have no idea this has been happening for months and months. Clearly, this issue hasn't filtered down from the network engineers to support.

  • How to configure VPN with Cisco ASA 5505 behind Actiontec MI424WR

    I'm trying to test my Cisco VPN client from my workplace to my home where I have a Cisco ASA 5505 (VPN server) behind the Actiontec MI424WR.  I'm able to Ping the Actiontec external IP.  I also have Port Forwarding for IKE and IPSec configured on the Actiontec, but I cannot establish the VPN connection.
    What do I need to configure on the Actiontec to make this work?
    Also, when I test this at home, the MI424WR acts as the DHCP server for my laptop and the Cisco outside interface.  At home, I'm able to establish the VPN connection from my laptop to the ASA, allowing me to see a shared drive behind the ASA.  However, at home, I cannot go to the Internet while using the VPN client.
    Thanks for any help.
    Steve
    Solved!
    Go to Solution.

    http://www.dslreports.com/faq/verizonfios/3.0_Networking
    those are the best sample config's and resources on how to set the FiOS network
    Bridging is possible but difficult.  That link will give you great info on it.
    Are you a FiOS customer that has phone/internet/tv
    or no tv?   or no phone?    You have to be careful on your configuration or you might lose some TV features and functionality, like the Interactive Program Guide, or the VOD or the Widgets.
    Sorry the Portforwarding wasn't enough to resolve your issue, I am not sure that it's a Actiontec config you are looking for, from my understanding of Cisco's and FiOS it may be something behind the cisco that is causing an issue.  You may want to reach out to the Cisco admin that manages that, and find out if there are additional ports that are required and then you can come back and configure those ports too.

  • How to use Aiport Express with Verizon FIOS Actiontec MI424WR

    The Airport Express won't connect to the Actiontec MI424WR FiOS router when it's set to use WPA2 encryption.
    I figured this out after a couple of hours of resetting the Airport Express and Googling the issue.
    It's annoying to have to "downgrade" to WPA but other than leaving the network unprotected, that's the only way to make them work together.
    So on the Actiontec, use WPA TKIP & AES (make sure both TKIP & AES are selected as AES alone won't work either) encryption.
    On the Airport Express pick WPA/ WPA2 Personal.
    The Pass-Phrase should obviously be the same.
    I hope this helps someone by showing-up in Google searches for people.

    Thanks for your post.
    Apple does note that the AirPort Express cannot join "other" networks using WPA2, but it's buried in the fine print of footnote #3 on the spec sheet, so most folks are going to miss that bit of information.

  • Actiontec MI424WR rev e frequently drops connection with Skype

    My Actiontec MI424WR unit drops its public i.p. address while using Skype. It was a lot worse before I routed all wireless traffic through my Linksys WRT54GL router. This wll be the 3rd replacement Actiontec  I've received from Verizon. I've requested a newer model but they'll only send the rev E which fails the same. Calling Verizon only gets me another rev E so it could fail the same within 1 month. Any help would be appreciated. Thank you.
    This problem occurs whether connected wirelessly or wired. Hard resetting & powercycling isn't helping.
    Solved!
    Go to Solution.

    I'm connected to the ONT via coax, and the MOCA speed is greater than 200. I know I'm losing my public IP because it displays "connecting" under Broadband Connection while looking at the Main menu under My Router. "Connecting" is displayed in orange. Normally, it'll display my public IP address and the status is CONNECTED. Luckily, by using my own wireless router, it doesn't take as long to obtain my public IP address again. Also, when I lose my public IP address, I can not ping 192.168.1.1.

  • How to get Back To My Mac 'like' features with Dynamic DNS

    Hi folks. I recently purchased a new NetGear ProSafe Gigabit VPN Firewall (FVS318G) that theoretically supports UPnP (but clearly it does not). I know it does not work because even other applications that make use of UPnP don't work and believe me I've tried EVERYTHING including punching holes for all the right ports through the FireWall... ZIPPO! BTW their (NetGear's) technical support is abysmal. They really don't care... AT ALL.
    Even if I make all the correct ports available through the firewall B2MM just says NAT-PNP / UPnP is not available and that B2MM won't work. I suppose it does not even try to see if the ports are available and open despite UPnP not responding. Kinda dumb if that is how Apple has it programmed.
    So I'm wondering if it's possible to get access to my home network close to the same way B2MM would give me via assignment of a dynamic DNS name through maybe and some programming of the ports and services on my FireWall.
    Can anyone point me in the right direction for this. I think I have all the pieces I just need to know how to assemble them.

    If you have gotten a free dyndns domain name and have installed the dyndns updater application, then you need to enable file sharing in your Mac and port forward port 548 through your router to your Mac. I'm not on Snowie at the moment, so don't know if the security stuff in Sys Prefs Firewall is the same -- if so make sure that "allow only essential applications" is NOT selected. Then from a computer outside your home network, in Finder under Go, and select Connect to Server afp://yourPersonal.dyndns.com
    Your home computer should then mount as a remote drive on your "outside-the-home-network" computer. I am pretty sure that username and password are encrypted during negotiation of the afp connection, but I don't think subsequent data transfers are. It is possible to "tunnel" the afp connection through an encrypted secure shell tunnel for total security, but that can be a "step two"
    once you have demonstrated afp through the router.

  • Shutting off Power to Actiontec MI424wr each night.

    Does the Actiontec MI424wr lose settings if shut off at night. By settings, I'm referring to the DHCP connections, the static connections, internet IP address, Dynamic DNS and DNS server, etc.
    Solved!
    Go to Solution.

    GaryPSU wrote:
    Does the router have a chip that retains settings when powered off? I don't care about the DHCP lease since I have a Dynamic DNS service for my ip cameras. Why would changing leases too often cause problems?
    The router really doesn't put out that much power. 10-20 watts max.
    The chip will retain the settings just not the dhcp lease. Usually after 2 hours of being off it will release the lease.
    It doesn't always happen though so you may have the same one when you turn it back on the next day.
    Your guide on the tv will work when turned back on, but you may need to reboot your dvr/stb at times.
    The dvr should at least store enough guide info to be able to record events while the router is off. You may or may not run into problems with shows being set to record overnight while the router is off.
    If you dont have a dvr then there's no issues there.
    Don't worry about the dhcp lease. If you for some reason run into an issue with it you can always call Verizon. The main issue you may run into is where the lease is released and you won't be able to pull a new one in. That's when you would have to call them. I've known people who lost power overnight and ran into this issue. The router wouldn't pull a new one in. You shouldn't have this problem though.
    Turn if off at night if you want and if you run into problems then just leave it on at that point forward.
    This is what Actiontec says about turning off the router at night. Comes from their website.
    Should I turn the Actiontec Router or Modem Off each night, or should I leave it On, perpetually?
    "Actiontec Routers and Modems are designed to be left on continuously. The nature of the Internet makes an 'always on' connection very desirable, and in some cases a requirement. Turning the Actiontec Off when it is not being used, could arguably add to security. But any gains to Security by not being connected to the Internet 24/7, must be balanced against the loss of much convenience.
    Whether it is a computer or a router, many users feel that turning electronic devices Off and On each day will wear them out prematurely, and others are convinced it will not.
    Actiontec recommends leaving our routers and Modems on continuously, but they can be turned Off and On each day if you prefer."

  • Actiontec MI424WR Router Revision I - Having a problem

    Background:
    =========
    I am running FIOS Triple Play service since January 6 (20 days). I have the Actiontec MI424WR FIOS N Router REV. I with the latest firmware.   Connected to the MI424WR is an Netgear WNDR4500 (via LAN to LAN connection), which serves as Access Point.   WiFi is completely turned OFF on the Actiontec.
    I had Internet/Phone only package for 18 months without any problems, service downtime or slowdowns. The connection was from the ONT directly to Netgear WNDR3700 router via Ethernet. There was no Actiontec(s) used.
    Issue:
    =====
    The problem desrcibed below is happening on my HARDWIRED PC (meaning, connected via Ethernet to LAN), so this has nothing to do with WIFI.
    On four separate occasions I noticed that after running for about 48-72 hours, that the internet pretty much stops working. Some pages stop loading (cannot be found) but some do load (VERY SLOWLY), but do not display graphics, or the text is misalligned and in weird fonts.  In addition, my Outlook 2010 starts getting "stuck" in trying to retrieve email, and PING'ing sometimes works and sometimes doesn't.  Bascially, it's like my whole internet goes down, but not 100%.  Maybe 95%.
    Testing:
    ======
    Going to 192.168.1.1 (IP of Actiontec) and/or 192.168.1.26 (IP of Netgear WNDR4500) shows that both are connected to the internet. However, those same pages load  (if at all) "very slowly".
    I initially thought that thep roblem may be within my PC or the Netgear WNDR4500, but I am 99% sure it is not related to either. First of all, I have been running the same build of Windows 7 SP1 for at least 6 months and I never have any problems. Additionally, when these internet issues start, the rest of the computer continues to run just fine. REBOOTING the PC (numerous times) does NOT resolve the issue.
    I then went on to see if rebooting the WNDR4500 helps anything. Nada. Same issues remain.
    Only when I reboot the Actiontec MI424WR FIOS N Router REV. I (running firmware version: 40.19.22) does the problem get completely resolved. This is done while the the is PC on and without any reboots. After the Actiontec goes back online, I am able to just refresh any of the "defective" webpages, and they re-load fast and looking just fine.   All of he four times I have had this happen all I needed to do is turn off and then back on the Actiontec.
    This lasts for about 48-72 hours, and then the same exact problem arises.
    Conclusion:
    ========
    Something must be happening to the Actiontec that causes this scenario. By the way, the STB's work just fine during this whole ordeal.  I have checked the log file of the Actiontec and cannot find anything abnormal.
    I would love to hear opinions from others, or especially if you think you had something like this happen to you.
    I just can't imagine what it can be.  I do have Verzion giving me a replacement Rev. I (RED case) router later this week.  Perhaps ithe one I have is flaky.

    Well, my replacement Rev I lasted for the same 48 or so hours and then the same exact problem appeared.
    I have decided to flash my WNDR4500 with the BETA firmware as the next step of trying to solve my issue. It is : Version 1.0.0.103 - BETA
    In the mentime, here is a copy of my Actiontec LOG file from the moment the replacement Rev I. was installed to the moment I had to turn it off/on manually to fix thing (at 9:44:05 on Feb 2). I don't see anything wrong anywhere.
    I have redacted my IP address for privacy.
    Dec 14 19:00:29 2007 System Log Failed GUI Authentication Failed Login for GUI access
    Dec 14 19:00:03 2007 System Log WAN ETH WAN Ethernet Link Up
    Dec 14 19:00:06 2007 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
    Jan 30 21:12:33 2012 System Log LAN Coax LAN Coax Link Up
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    Jan 30 21:24:59 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.21, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
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    Jan 30 22:26:01 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.21, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
    Jan 30 23:12:33 2012 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
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    Jan 31 04:08:50 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.100, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
    Jan 31 04:12:34 2012 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
    Jan 31 04:15:49 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.101, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
    Jan 31 05:12:34 2012 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
    Jan 31 05:27:57 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.100, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
    Jan 31 06:12:34 2012 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
    Jan 31 09:13:54 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.26, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
    Jan 31 09:30:30 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.20, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
    Jan 31 10:12:35 2012 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
    Jan 31 10:26:03 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.21, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
    Jan 31 11:12:35 2012 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
    Jan 31 12:03:17 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.22, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
    Jan 31 12:12:36 2012 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
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    Jan 31 16:15:49 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.101, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
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  • Swap Actiontec MI424WR Router

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    This got off topic real quick but I have the same issue as the original poster, A LOT of time invested in configuration especially for VoIP QOS as that is not documented very well nor do the Verizon techs understand anything in that arena much less general networking and always respond with we don't support QOS.  Really?  Better get w/ the rest of the world if you want to keep customers Verizon!!! I was actually told by a tech that if my speeds are in the kb's for a 150/150 plan it can only mean I have some malware or a virus on my system.  His claim was that a higher level tech had told him this is a factual rule.  He stuck tight to this claim even after I told him I atached a single, "flashed-to-factory" tablet with a direct ethernet connection directly to the router with no other devices connected and wireless disabled, had the same exact issue as the other PCs.  Yes, a virus or malware *could* be a problem in some circumstances but this guy was clinging to it like it was always the case which is rediculous.  I went on to prove that if what he was saying was true, why would my mobile devices experience this horrible connection speed when *ONLY* connected to the FiOS router and not other networks???  Idiot. Back to the config file.  I've checked both routers and they are identical in model, version, firmware and both are gen3 I.  The details under System Monitoring > Router Status is identical (except for obvious serial # and MAC of course). So it appears that this actiontec feature was intentionally hacked by Verizon which really gets under my skin.  I am sure they do this so people don't load corrupt or misconfigured configuration files into the new router and still complain about the same issue they were having.  But this is a very shoddy way to NOT have to provide the proper support where a real qualified technician should be able to identify BEFORE changing out the router if the config file is the issue or not. My biggest gripe is the techs that work at Verizon that I have dealt with have a very poor understanding of common networking concepts, troubleshooting methods and how routers actually work and I don't agree with Verizon's blatent decision to remove this capability as if they know better then their cutomers whats good for them. Now I have to go through and screen shot every config page and manually key in everything.  What a PIA especially when I'm absolutely certain the issue is the chewed up fiber strands I can visually see with my eyes in my yard from gophers but the verizon tech still thinks it's the router!!!  Idiot. POOR MOVE VERIZON.

  • Mi424wr-gen3I no internet access from secondary subnet / router

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    Any assistance appreciated. 
    Rich

    As STX said.  All you need to do is to connect an ethernet cable from a lan port of the Verizon router to the wan port of your own router.  Your own router needs to be configured with an address on the 192.168.1 subnet, either dhcp or static, yours is you say at 192.168.1.254 as is mine.  Then you should have configured the dhcp side of your router with a subnet other than 192.168.1 which apparently you have done.  You do not need static routes or anything else for devices on the 192.168.2 subnet to access the internet, other than valid DNS server addresses - did you set valid dns servers addresses in the static ip internet connection on your router?  You could set it to 192.168.1.1 and pick up whatever dns the vz router is using or you could set it dns servers of your choice, personally I set mine to opeDNS server addresses.
    What kind of router is the second router?
    Your description of your setup sound OK and the only difference I see between your setup and mine is that you say your second router is not NATing

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