Activate Acrobat 9

A service person said I should come here and post my activation problem since Acrobat 9 is no longer supported by technical support.
I deactivated Adobe Acrobat 9 Standard, then I installed on a new machine.  The new machine activated successfully.
After 20 or so days, the software then asks to be activated again.  Now, it says there are 2 machines that it is installed on and will not activate again.
Again, the customer service person said it was a local issue with activation.  This is not the case.  It acts like it wants to activate, but it will not.
I very seriously doubt anyone here on the forums can help me with this problem.  It seems like it is 100% on the adobe server side blocking the activation, but... I was sent here. 
Any help at all will be greatly appreciated.

Hi Steven,
Send me your serial number but make sure you use private message option: How Do I Send  Private Message, i would like to check the recent activation counts and activities on that serial number.
Regards,
Ajlan Huda.

Similar Messages

  • How do I activate acrobat 8 and adobe software on windows XP while not connected to internet? [was: Windows XP.]

    Please help me.
    How do I activate acrobat 8 and adobe software on windows XP? While windows XP can not connect to internet.

    Hi Tom,
    We would like to inform you that Acrobat 8 is now end of life, we have limited recourses for it.
    Kindly check the System requirements | Adobe Acrobat Pro DC, Adobe Acrobat Standard DC
    Please check the following links if any of them works for you.
    Acrobat 8 activation problem
    Adobe - Adobe software activation: Phone activation
    Offline Activation
    Thanks,
    Atul Saini

  • I cannot activate acrobat XI pro although I entered the serial #  It asks me to choose a product which is NOT in the drop down window

    I cannot activate acrobat XI pro although I entered the serial #  It asks me to choose a product which is NOT in the drop down window

    Without knowing which program you were hoping to see in the list I can only offer the following as a result of an assumption of the situation...
    Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

  • I can't activate Acrobat Pro license

    Hello
    after the inconveniences and the impossibility to connect and sync my documents with Creative Cloud Connection, now it is the turn of Acrobat Pro to giving me trouble.
    I can't activate Acrobat Pro license, so I can't use it.
    After launching Acrobat Pro, a blank page that should contain the license agreement appears, but the button for accepting the license doesn't work. I have deinstalled and reinstalled several times the application without success.
    Thank you to explain me how to resolve this problem.
    http://cl.ly/P2DM
    OS: Mountain Lion 10.8.3

    For the blank EULA problem, please refer: http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html
    ~Deepak

  • How do I activate Acrobat Reader at start up?

    How do I activate Acrobat Reader at start up?

    shauniemac,
    Gulliver & Allan are absolutely correct.
    The Startup Chime is part of the power on self test, and resides in the ROM.
    If a fault is detected during the test, you will not hear a normal startup chime.
    It is not an audio file that can be changed to another sound.
    The Startup Chime is also needed to run certain troubleshooting procedures, such as resetting the PRAM.
    Here ae two more utilities that will allow you to manipulate the volume.
    Psst & Startup Chime Stopper.
    You can also depress the Mute key went starting up.
    ali b

  • Unable to activate Acrobat Pro X [was:please help]

    I have purchased the adobe creative suite 6 design standard, and I can't seem to activate acrobat pro x. I have uninstalled my trail version which was acrobat pro XI, but it still is not appearing on my adobe application manager.

    What is your operating system?  What exactly means "can't"?
    [topic moved to Downloading, Installing, Setting Up forum]

  • I have an Acrobat Pro subscription and just bought a new computer - how do I activate Acrobat Pro again on the new PC?

    I have an Acrobat Pro subscription and just bought a new computer - how do I activate Acrobat Pro again on the new PC?

    Hi davadlaw,
    You can install Acrobat on the new PC and use your Adobe ID to activate the software.
    The purchased subscription is linked to your Adobe ID.
    Regards,
    Rave

  • How do I activate Acrobat XPro- I've installed CS6 Premium on my new computer and Acrobat does not work and says its not activated. How do I resolve this problem?????

    How do I activate Acrobat XPro- I've installed CS6 Premium on my computer and Acrobat does not work and says its not activated. It is listed on the programs on the computer but will not respond. How do I fix this?????? Help Adobe?????

    Hi t0m#2410,
    How did you install Acrobat, did you install it as a part of Suite installation.
    If it is a part of suite then deactivate suite uninstall Acrobat, Reinstall Acrobat using Suite media. Launch Photoshop first and Activate.
    Then try launch Acrobat.
    Regards,
    Ajlan Huda.

  • How to activate Acrobat 12

    How does an IT administrator activate Acrobat Pro 12? I have the option to sign in or create an enterprise ID. Will my users be asked again to sign in, or if I activate as administrator is that good enough? What happens if I move an installation to another system? Is there an 'activation limit'?
    How will these things change when I'm looking at upgrading Acrobat standard 11 to 12? Currently I only have a 12 Pro (upgrade) license, but we have many 11 Std licenses we will probably upgrade at some point in the future.
    We are mostly using Windows 7 Professional. Our domain users are "restricted" or "standard" users and not able to install/update their own software. We (IT administrators) usually install the license key when we install the software, but now that requires an adobe sign in. My colleagues in our IT may not have my adobe sign-in information, how is that to be handled?
    I saw the option to create an Enterprise adobe ID, but no explanation as to what that is. Could somebody give a run-down on how a small IT staff should be handling licensing with Acrobat 12, and what an Enterprise ID is?
    I apologize if this has already been covered. The search results didn't get me anywhere close to this topic.
    Thanks
    -Derek

    DC products introduce two tracks: Continuous and Classic. You need to decide which track to be on prior to deployment as they are quite different. See Document Cloud Product Tracks — Enterprise Administration Guide
    The Classic track is "business as usual" (like 11). Use a license to preserialize the installer.
    The Continuous track can use a license, but it also can be activated by user ID for admins who want to use named-user deployments and manage entitlements via the Enterprise Dashboard.
    Hope that gets you started.
    Ben

  • Cannot activate Acrobat Pro XI

    I had a subscription to Acrobat Pro XI and it automatically transferred to Acrobat DC I don't like DC at all, it has many bugs. I followed the on-line instructions to uninstall it and reinstall Acrobat Pro XI.When I try to activate Acrobat Pro XI it comes up with an error "Licensing of this software has stopped".I downloaded the trial from Adobe but when I sign in Acrobat Pro does not show up in my products so I cannot see the serial number, Very frustrating.
    Please help.

    Hi stephenl816,
    I've checked your account, and it looks like your subscription was not part of a Creative Cloud membership. So, it may be that you used the wrong installer to reinstall Acrobat XI. Please uninstall Acrobat, and then reinstall following the instructions in this document: Acrobat trial removed previous version | How to reinstall.
    An Acrobat subscription doesn't require a serial number, as we use your Adobe ID/password as verification/activation. You should not be prompted to enter a serial number if you install from the link provided in the document I link to.
    Let us know how it goes!
    Best,
    Sara

  • Re-activate acrobat after hw upgrade

    I run Acrobat Professional in a VM (windows on a linux host).
    I recently upgraded my computer and moved the VM to the new box.
    When i run Acrobat i get a message asking me to activate the product.
    But when i try to it says maximum number of activations have been reached
    and asks me to deactivate one of the existing copies.
    I can't do that since there is only the single copy in the VM.
    my old box is gone so i don't have access to it.
    how can i activate acrobat? it's the same single copy, in the
    same VM, just running on a new box.

    For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • Why does Adobe force you to install a "cloud" program before they will activate Acrobat Pro?

    Why does Adobe force you to install a "cloud" program before they will activate Acrobat Pro?

    If you are referring to the Cloud desktop application, that replaced the Adobe Application Manager (AAM) which is what would previously have been installed instead.

  • I CANNOT ACTIVATE ACROBAT PURCHASED by Adobe it seeks for cloud account and then bloks itself

    I CANNOT ACTIVATE ACROBAT PURCHASED by Adobe it seeks for cloud account and then bloks itself

    Hi Eva,
    did you use https://helpx.adobe.com/au/contact.html 'till you could see this?
    to get this phone number
    naturally with your name not mine and did you use "What are my options? >>> https://helpx.adobe.com/au/contact/what-contact-options.html"?
    Be that as it may, I'll send a message to one of the motivated and technically experienced member of the staff, who will contact you shortly, I'm sure.
    Good luck!
    Hans-Günter

  • Activate Acrobat 9.0 pro but dosen't like my serial No.

    I have installed acrobat 9.0 pro on my Vista with SP2, program installed ok but I have no printer selection, can't open files from the menu. several things don't work.  I figured it might be because i need to regiester and activate the software.  When I tried to register and enter my serial no it gives me an error and says I must contact support?  Help Please.

    Have you tried repairing and/or reinstalling Acrobat Pro 9? Also, do you have Acrobat Reader installed on the same system? If you do, Adobe strongly recommends you remove Acrobat Reader and then do a repair on Acrobat Pro 9.
    Since you said you installed Acrobat Pro OK, I also assume this is not an OEM copy. Is this correct?
    Good luck.
    Ken Friedman

  • How to manually activate acrobat pro X?

    My old laptop died and I have installed acrobat pro x on my new laptop.  I am keeping it off all networks, isolated.  But the activation screen is not giving me any option to manually activate.  What now??

    Hi digereedo,
    You need to connect to internet at least once to activate the software.
    Regards,
    Rave

  • After TimeMachine restore, cannot re-activate Acrobat Pro 9

    My iMac's hard drive crashed last week and after replacement, I restored from a TimeMachine back-up on an external hard drive. The only issues I had were getting Adobe applications (CS4 Web Premium) back up and running. After running the License Repair Tool, I was able to re-activate PhotoShop and Dreamweaver with my serial number. However, when I tried to run Acrobat Pro 9, it would not accept that same serial number the others did.
    When I launched the application, I got a dialogue asking for the serial number. When I entered the serial number, a red X displayed to the right. When I clicked the "Next" button, I got an error stating that the serial number was invalid. I double-triple checked the number to insure it was correct, but no dice. HELP!

    Hi BenjaminLipsman,
    Thank You for posting on the forums. Kindly try the steps mentioned in http://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
    Thanks,
    Vikrantt Singh

Maybe you are looking for

  • Itunes wont open from desktop icon or anwhere else

    ive installed recent itunes and it still wont open. ive repaired itunes and it still wont work. i continue getting an error message. i dont want to lose my music so i really dont want to uninstall.any advice would be great!

  • Webutil config issue

    Hi all, OAS 10.1.2 When i run forms from client to server specifying config=webutil in the URL,nothing happens.Only a message "applet started" comes at the left bottom of teh client browser . It is only with webutil. When i run with my own created co

  • Windows 10 Enterprise Preview and Hyper-V Gen 2

    If I try to install the Windows 10 Enterprise x64 preview on a Hyper-V Generation 2 VM, it fails to boot from the ISO with a SCSI error immediately. The error says Synthetic SCSI controller Failed to power on with Error 'The version does not support

  • Page Tool and Layout Adjustments - for iPad

    Is there a good way to resize a document in InDesign CS5? I work at a print publication that needs to re-adjust the page specs to a size that is compatible with the iPad. I tried using the 'Page Tool and Layout Adjustments' but I find them not very g

  • Why do we have to flashback the failed primary DB to make it the new standby ?

    RDBMS Version: 11.2.0.3 Platform : RHEL 5.8 Standby Type : Physical Standby Primary DB name        : berlin Standby DB Unique name : lisbon Lets say berlin DB goes down due to a hardware failure so lisbon is made the Primary DB. Now lisbon is running