Activate CC email for team members?

How long does it take for the email to get to team members to activate the account? It's been over an hour and the email is NOT stuck in junkmail. Need to get the software downloaded..

Hi,
Please refer the mentioned kb:http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html

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    07/01/14 08:15:48:723 | [INFO] |  |  |  |  |  |  | 1743186 | *******************start of Download****************
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    07/01/14 08:15:50:537 | [INFO] |  |  |  |  |  |  | 1743182 | *******************End****************
    07/01/14 08:15:50:690 | [INFO] |  |  |  |  |  |  | 1743203 | *******************start of Download****************
    07/01/14 08:15:50:690 | [INFO] |  |  |  |  |  |  | 1743203 | GDE Version is 2.0.0.13 (BuildVersion: 2.0; BuildDate: Thu Jan 09 2014 20:38:50 )
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    07/01/14 08:15:57:959 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 1742865 | ****************Closing LBS workflow*******************

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