Activate copy of illustrator cs4, i have CS3 design prem. installed

One of my users has a copy of CS3 design premium installed and we bought a copy of Illustrator CS4 to install on his machine.  After the install it asks me for the CS4's S/N then asks me to supply a serial for any previous copy of illustrator cs3/cs2/cs and this is where the problem is.  I dont technically have a serial for any previous copy of illustrator CS; i have serials for the full Creative Suite 3 Design Prem and when I try to punch in that serial it doesnt like it.  so now currently the user is using Illustrator CS4 in trial mode...
All copies are legit - media in hand

If I understand correctly, you're out of luck. I think you can install an upgrade for the entire suite or an individual application depending on what you had purchased and installed before. The AI 14 (CS4) upgrade installer is looking for a standalone installation of an earlier Illustrator. The CS3 suite serial number, therefore, is not recognized.
It's all very silly to me, but if I'm right about this, your only recourse is to purchase the CS4 suite or the full install (not upgrade) version of AI 14.
Hope you kept your receipt for the AI 14 upgrade version.

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