Activate iphone after changing sim card
Hi can someone please help me?
I have just switched from TMobile to Virgin. I have kept my old number with my new sim and so waited for my signal to go on my tmobile sim which it did this morning. Put my new sim in and it says 'Activation Required'.
It connects to the wifi but then says it cannot be activated because the server cannot be reached and to try connecting to itunes. but i am at work and cannot connet to itunes.
I have tried putting my old sim back in and the same thing happens.
Any ideas welcome.
Thank you
Hey there emmafromsomewhere,
I see that you are experiencing some issues with activating your iPhone. I know how frustrating this can be, but I do have an article for you that should give you some options that will help you address the issue:
Get help activating your iPhone - Apple Support
http://support.apple.com/en-us/HT201407
Thanks for coming to the Apple Support Communities!
Cheers,
Braden
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