Activate Office 2011 after formatting HD
Hi all,
I'm going to format my main partition in order to re-install SL. I have already installed and activated Office 2011 Business.
What do you suggest: Backup the apps folder and restore it after the format or reinstall Office?
I want to proceed with the second option but I don't know if I'm gonna be able to re-activate the product.
Any ideas?
Regards,
Adnub
Just finished the installation, everything is fine. The online activation completed successfully.
Thank you for your time!
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Do I need to reinstall MS Office 2011 after upgrading to Mavericks ?
Hello,
I have mid 2011 Mac Air. Do I need to reinstall MS Office 2011 after upgrading to Mavericks ?
Curious to know before upgrading.You will at least need to apply the update. I believe that can be done before upgrading to Mavericks. If you have trouble, then as Tony T1 says, uninstall fully then reinstall, but I have had no issues o any of my Macs. Update applied to all.
Pete -
Can't activate Office 2011 for mac (downloaded from office 365 portal)
Hello All,
I've installed Office 2011 for mac which was downloaded from office 365 Portal. However, during installation process there was not a windows for activation (key or sign in method).
Is there a way to force activation on Office 2011 for mac?
Note: I've deleted office 365 com.microsoft.office.plist but i didn't get a windows for activation.
MacbookPro Version 10.10.2
Regards
JOHi,
If you downloaded Office 2011 for Mac, you may not need a product key to activate it. Office 365 uses a new mechanism that the activation is based on your Office 365 Account instead of a product key.
Anyway, in this forum we mainly discuss questions and feedbacks about Office for Windows, as your question is about Office for Mac, I suggest you post the question in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
I've also noticed this question is actually more related to the activation, you may need to contact the local customer service to get more dedicated assistance:
https://support.microsoft.com/gp/customer-service-phone-numbers/en-us?wa=wsignin1.0
Regards,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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here -
Cannot open Word in Office 2011 after upgrade to Mavericks
Hi,
Word is crashin while trying to open it. Error details as below:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-11-06 18:04:55 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.8.130913
Crashed Module Name: WLMGraphicsDevice
Crashed Module Version: 14.3.8.130913
Crashed Module Offset: 0x000165cf
Blame Module Name: WLMGraphicsDevice
Blame Module Version: 14.3.8.130913
Blame Module Offset: 0x000165cf
Application LCID: 1045
Extra app info: Reg=en Loc=0x0415
Crashed thread: 0
Thread 0 crashed:
# 1 0x04d5d5cf in _CreateFontA + 0x000001AB (WLMGraphicsDevice + 0x000165cf)
# 2 0x04d6278f in _GDIInit + 0x000004AA (WLMGraphicsDevice + 0x0001b78f)
# 3 0x04d5ba9d in _GetTextMetricsA + 0x0000006C (WLMGraphicsDevice + 0x00014a9d)
# 4 0x000a27c4 in __mh_execute_header + 0x000137C4 (Microsoft Word + 0x000137c4)
# 5 0x000a1a35 in __mh_execute_header + 0x00012A35 (Microsoft Word + 0x00012a35)
# 6 0x0009475e in __mh_execute_header + 0x0000575E (Microsoft Word + 0x0000575e)
# 7 0x000919aa in __mh_execute_header + 0x000029AA (Microsoft Word + 0x000029aa)
# 8 0x04d91c85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)
# 9 0x000910f5 in __mh_execute_header + 0x000020F5 (Microsoft Word + 0x000020f5)
# 10 0x000910a6 in __mh_execute_header + 0x000020A6 (Microsoft Word + 0x000020a6)
X86 Thread State:
eax: 0x00000000 ebx: 0x04d5d4fd ecx: 0x00000000 edx:0x00000000
edi: 0x78655960 esi: 0x00000000 ebp: 0xbff715c8 esp:0xbff71570
ss: 0x00000023 eip: 0x04d5d5cf cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010246
Thread 1:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0x00001103 ecx: 0xb0080f9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb0081000 ebp: 0xb0080fc8 esp:0xb0080f9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 2:
# 1 0x97df4992 in _kevent64 + 0x0000000A (libsystem_kernel.dylib + 0x00018992)
# 2 0x9c0c9556 in __dispatch_mgr_init + 0x00000000 (libdispatch.dylib + 0x00003556)
X86 Thread State:
eax: 0x00000171 ebx: 0xb00926a0 ecx: 0xb009267c edx:0x97df4992
edi: 0xb00926a0 esi: 0x9c0c97dd ebp: 0xb00926f8 esp:0xb009267c
ss: 0x00000023 eip: 0x97df4992 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 3:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0x00001207 ecx: 0xb0114f9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb0115000 ebp: 0xb0114fc8 esp:0xb0114f9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0x00003a1f ecx: 0xb0196f9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb0197000 ebp: 0xb0196fc8 esp:0xb0196f9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x97df3b76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)
# 2 0x90c20e66 in _sleep$UNIX2003 + 0x0000002D (libsystem_c.dylib + 0x0007be66)
# 3 0x027c8992 in _MerpCreateSession + 0x00000B3F (merp + 0x00003992)
# 4 0x027c805e in _MerpCreateSession + 0x0000020B (merp + 0x0000305e)
# 5 0x027c7fe9 in _MerpCreateSession + 0x00000196 (merp + 0x00002fe9)
# 6 0x027c9586 in _MerpCreateSession + 0x00001733 (merp + 0x00004586)
# 7 0x9298c5fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)
# 8 0x9298c485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)
# 9 0x92991cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0218ad8 ecx: 0xb0218a6c edx:0x97df3b76
edi: 0x90c20f8e esi: 0xb0218ad0 ebp: 0xb0218ab8 esp:0xb0218a6c
ss: 0x00000023 eip: 0x97df3b76 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0xa0545190 ecx: 0xb029af9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb029b000 ebp: 0xb029afc8 esp:0xb029af9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0x00007703 ecx: 0xb031cf9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb031d000 ebp: 0xb031cfc8 esp:0xb031cf9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 8:
# 1 0x97df3b76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)
# 2 0x97a3d641 in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x0009a641)
# 3 0x022ba4d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)
# 4 0x97a0ff2e in -[NSThread main] + 0x0000002D (Foundation + 0x0006cf2e)
# 5 0x97a0fe86 in ___NSThread__main__ + 0x00000592 (Foundation + 0x0006ce86)
# 6 0x9298c5fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)
# 7 0x9298c485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)
# 8 0x92991cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)
X86 Thread State:
eax: 0x0000014e ebx: 0xb039e4d8 ecx: 0xb039e43c edx:0x97df3b76
edi: 0x90c20f8e esi: 0x00000000 ebp: 0xb039e488 esp:0xb039e43c
ss: 0x00000023 eip: 0x97df3b76 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Loaded modules:
0: Microsoft Word (14.3.8.130913 Reg=en Loc=0x0415: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: merp (2.2.4.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
8: MSXML (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
9: MicrosoftOffice (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
10: OfficeArt (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
11: MicrosoftOleo (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
12: MicrosoftMathFont (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
13: MicrosoftChartPlugin (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
14: MicrosoftPTLS (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
15: MsgrLibClient (8.0.0.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
16: MBURibbon (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
17: MViewLib (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
18: WLMUser (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
19: WLMGraphicsDevice (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
20: WLMKernel (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
21: Gfx (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
22: SmartArt (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
23: MicrosoftCloudServices (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
24: mbustrings (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
25: mbulocale (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
26: wlmstrings (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
27: CocoaUI (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
28: MicrosoftOfficeDRM (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
29: ThreadPool (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
30: MicrosoftMenuLibrary (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
31: StdUrlMoniker (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
32: Uniscribe (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
33: mbuinstrument (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
34: WinCrypto (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinCrypto.framework/Versions/14/WinCrypto
35: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
36: molc (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/molc.framework/Versions/14/molc
37: mbunamedstrings (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbunamedstrings.framework/Versions/14/mbunamedstrings
38: CocoaTooltipParser (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
39: DocEx (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/DocEx
40: MicrosoftCSI (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
41: MetEx (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx
42: MicrosoftFBA (14.3.8.130913 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
43: XPG (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG
44: MicrosoftFS (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS
45: MicrosoftWlmFile (14.3.8.130913 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
46: MicrosoftWebServices (14.3.8.130913 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
47: Oimg (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Oimg.framework/Versions/14/Oimg
48: FamilyControls (410 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
49: CommerceCore (42 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
50: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
51: ScalableUserInterface (1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
52: CoreData (481 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
53: libcopyfile.dylib: /usr/lib/system/libcopyfile.dylib
54: AppleFSCompression (1.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
55: SearchKit (1.4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
56: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
57: OSServices (600.4 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
58: AOSKit (176 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
59: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
60: CommonAuth (2.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
61: libsystem_dnssd.dylib: /usr/lib/system/libsystem_dnssd.dylib
62: libsystem_notify.dylib: /usr/lib/system/libsystem_notify.dylib
63: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
64: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
65: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
66: libCRFSuite.dylib: /usr/lib/libCRFSuite.dylib
67: SecurityHI (55005 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
68: Marco (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
69: DiskArbitration (2.6 Reg=English Loc=0x0000: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
70: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
71: GSS (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/GSS.framework/Versions/A/GSS
72: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
73: libcompiler_rt.dylib: /usr/lib/system/libcompiler_rt.dylib
74: DirectoryService (173.1.1 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
75: CarbonSound (4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
76: libsystem_c.dylib: /usr/lib/system/libsystem_c.dylib
77: QuartzComposer (316 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
78: ImageCaptureCore (5.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
79: EFILogin (2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
80: DictionaryServices (208 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
81: vImage (7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
82: Cocoa (20 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
83: CoreUtils (190.4 Reg=en Loc=0x0000: /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
84: libBLAS.dylib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
85: InternetAccounts (210 Reg=en Loc=0x0000: /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
86: libutil.dylib: /usr/lib/libutil.dylib
87: AOSNotification (760.3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
88: libTIFF.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
89: MediaToolbox (1273.29 Reg=English Loc=0x0000: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
90: libcups.2.dylib: /usr/lib/libcups.2.dylib
91: libvDSP.dylib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
92: libCGXType.A.dylib: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
93: libsystem_network.dylib: /usr/lib/system/libsystem_network.dylib
94: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
95: DebugSymbols (106 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
96: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
97: libsystem_pthread.dylib: /usr/lib/system/libsystem_pthread.dylib
98: SecCodeWrapper (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
99: CarbonCore (1077.13 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
100: libcache.dylib: /usr/lib/system/libcache.dylib
101: Ink (207 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
102: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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113: libsystem_configuration.dylib: /usr/lib/system/libsystem_configuration.dylib
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119: DiskImages (371.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
120: libsystem_malloc.dylib: /usr/lib/system/libsystem_malloc.dylib
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124: libJP2.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
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127: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
128: libc++abi.dylib: /usr/lib/libc++abi.dylib
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132: libheimdal-asn1.dylib: /usr/lib/libheimdal-asn1.dylib
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134: AppSandbox (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
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137: Apple80211 (900.47 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
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155: libcurl.4.dylib: /usr/lib/libcurl.4.dylib
156: ContactsData (1365 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
157: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
158: libOpenScriptingUtil.dylib: /usr/lib/libOpenScriptingUtil.dylib
159: ContactsFoundation (1365 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
160: libPng.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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187: libCoreStorage.dylib: /usr/lib/libCoreStorage.dylib
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242: libremovefile.dylib: /usr/lib/system/libremovefile.dylib
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245: libxar.1.dylib: /usr/lib/libxar.1.dylib
246: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
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248: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
249: libcorecrypto.dylib: /usr/lib/system/libcorecrypto.dylib
250: QuickLookUI (622.3 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
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253: libcommonCrypto.dylib: /usr/lib/system/libcommonCrypto.dylib
254: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
255: AOSMigrate (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
256: CoreWiFi (200.21.1 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
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258: MediaAccessibility (43 Reg=English Loc=0x0000: /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
259: JavaScriptCore (9537.65 Reg=English Loc=0x0000: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
260: AppleSystemInfo (3.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
261: NavigationServices (215 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
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263: libMatch.1.dylib: /usr/lib/libMatch.1.dylib
264: Bom (192 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
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268: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
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278: libz.1.dylib: /usr/lib/libz.1.dylib
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286: libsystem_asl.dylib: /usr/lib/system/libsystem_asl.dylib
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289: Sharing (132.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
290: CoreServices (59 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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292: AE (665.5 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
293: CoreText: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
294: ApplicationServices (48 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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Operating System Information
Operating System: Mac OS X 10.9 (Build 13A603)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1090
Screen: 2560 x 1440, depth = 32, ltbr = 0, 0, 1440, 2560
Microsoft Application Information:
Error Reporting UUID: 80918ACA-F1F4-4B28-B217-36D9D839AA94
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 19
On the console I can see:
Process: SIMBL Agent [438]
Path: /Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent
Identifier: net.culater.SIMBL_Agent
Version: 0.9.9 (0.9.9)
Code Type: X86-64 (Native)
Parent Process: launchd [140]
Responsible: SIMBL Agent [438]
User ID: 501
Date/Time: 2013-11-06 18:57:53.821 +0100
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: DA92A2A9-B114-1DE5-00DA-11F1C80D4735
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: respondsToSelector:
objc[438]: garbage collection is ON
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff83f05091 objc_msgSend + 17
1 com.apple.Foundation 0x00007fff88607114 _NSDescriptionWithLocaleFunc + 41
2 com.apple.CoreFoundation 0x00007fff8bf75124 __CFStringAppendFormatCore + 7332
3 com.apple.CoreFoundation 0x00007fff8bfa3663 _CFStringCreateWithFormatAndArgumentsAux + 115
4 com.apple.Foundation 0x00007fff886070bf -[NSPlaceholderString initWithFormat:locale:arguments:] + 132
5 com.apple.Foundation 0x00007fff8860a91c +[NSString stringWithFormat:] + 170
6 net.culater.SIMBL_Agent 0x00000001000018f8 -[SIMBLAgent injectSIMBL:] + 874
7 com.apple.CoreFoundation 0x00007fff8c054fcc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
8 com.apple.CoreFoundation 0x00007fff8bf48c5d _CFXNotificationPost + 2893
9 com.apple.Foundation 0x00007fff885ef4aa -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
10 com.apple.AppKit 0x00007fff8a4c34db applicationStatusSubsystemCallback + 455
11 com.apple.LaunchServices 0x00007fff85748e19 ___LSScheduleNotificationFunction_block_invoke_2 + 47
12 com.apple.CoreFoundation 0x00007fff8bfb77cc __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12
13 com.apple.CoreFoundation 0x00007fff8bfa8ee5 __CFRunLoopDoBlocks + 341
14 com.apple.CoreFoundation 0x00007fff8bfa8c6e __CFRunLoopRun + 1982
15 com.apple.CoreFoundation 0x00007fff8bfa8275 CFRunLoopRunSpecific + 309
16 com.apple.HIToolbox 0x00007fff858e5f0d RunCurrentEventLoopInMode + 226
17 com.apple.HIToolbox 0x00007fff858e5cb7 ReceiveNextEventCommon + 479
18 com.apple.HIToolbox 0x00007fff858e5abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
19 com.apple.AppKit 0x00007fff89c5e28e _DPSNextEvent + 1434
20 com.apple.AppKit 0x00007fff89c5d8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
21 com.apple.AppKit 0x00007fff89c519cc -[NSApplication run] + 553
22 com.apple.AppKit 0x00007fff89c3c803 NSApplicationMain + 940
23 net.culater.SIMBL_Agent 0x00000001000012c8 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff891f0662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8cea943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8cea9152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff891eba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff891ead18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8bfa9315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8bfa8939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8bfa8275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff89dfe1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8289f899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8289f72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff828a3fc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff891efe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff828a0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff828a3fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff891efe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff828a0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff828a3fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff891efe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff828a0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff828a3fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff891efe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff828a0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff828a3fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff886070eb rbx: 0x5400eac3702b5134 rcx: 0x00007fff5fbfd368 rdx: 0x00007fff88868f31
rdi: 0x5400eac3702b5134 rsi: 0x00007fff8a6892bf rbp: 0x00007fff5fbfc7b0 rsp: 0x00007fff5fbfc798
r8: 0x0000000401e9e7f0 r9: 0x0000000401511d60 r10: 0x00007fff725c1fc0 r11: 0x000000030150e4af
r12: 0x00007fff5fbfcb90 r13: 0x00007fff5fbfd330 r14: 0x0000000000000000 r15: 0x00007fff5fbfcb90
rip: 0x00007fff83f05091 rfl: 0x0000000000010246 cr2: 0x00000001000da000
Logical CPU: 1
Error Code: 0x00000000
Trap Number: 13
Binary Images:
0x100000000 - 0x100004fff +net.culater.SIMBL_Agent (0.9.9 - 0.9.9) <74AD5FAB-C4B2-A087-D428-0CC597C2E716> /Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent
0x10008f000 - 0x100090fff libLatin2Converter.dylib (61) <35D6A929-CF0D-399D-8482-E7E6BED07DF5> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
0x7fff63113000 - 0x7fff63146817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff8037e000 - 0x7fff803adfff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff80528000 - 0x7fff8056fff7 libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
0x7fff80570000 - 0x7fff8059cfff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff81b77000 - 0x7fff81b7aff7 libdyld.dylib (239.3) <62F4D752-4089-31A8-8B73-B95A68893B3C> /usr/lib/system/libdyld.dylib
0x7fff81b7b000 - 0x7fff81b7dff3 libsystem_configuration.dylib (596.12) <C4F633D9-94C8-35D9-BB2D-84C5122533C7> /usr/lib/system/libsystem_configuration.dylib
0x7fff81be6000 - 0x7fff81c75ff7 com.apple.Metadata (10.7.0 - 800.12) <04486C95-3E49-36C4-89B6-925E925BB417> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff81c76000 - 0x7fff81c81ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff81c82000 - 0x7fff81cf1ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <88976B22-A9B8-3E7B-9AE6-0B8E09A968FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff81cf2000 - 0x7fff81cf4fff libCVMSPluginSupport.dylib (9.0.83) <E2AED858-6EEB-36C6-8C06-C3CF649A3CD5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff81d60000 - 0x7fff81e4efff libJP2.dylib (1038) <6C8179F5-8063-3ED6-A7C2-D5603DECDF28> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff81e4f000 - 0x7fff81e5bff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff81e5c000 - 0x7fff81e60ff7 libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff81e61000 - 0x7fff81e6bfff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff81e6c000 - 0x7fff81e9dfff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff81e9e000 - 0x7fff81eecfff com.apple.opencl (2.3.57 - 2.3.57) <FC03A80D-543A-3448-83FF-D399C3A240D9> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff81ef8000 - 0x7fff81efefff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff81eff000 - 0x7fff81effffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff81f00000 - 0x7fff81f3aff3 com.apple.bom (12.0 - 192) <989690DB-B9CC-3DB5-89AE-B5D33EDC474E> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff81fd3000 - 0x7fff81fe0fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff81ff7000 - 0x7fff81ffeff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x7fff82036000 - 0x7fff82038fff libRadiance.dylib (1038) <55F99274-5074-3C73-BAC5-AF234E71CF38> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff820c3000 - 0x7fff820ccfff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff820cd000 - 0x7fff821acfff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff822e3000 - 0x7fff82307fff libxpc.dylib (300.1.17) <4554927A-9467-365C-91F1-5A116989DD7F> /usr/lib/system/libxpc.dylib
0x7fff8233a000 - 0x7fff8236afff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff824ac000 - 0x7fff824dbfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff82815000 - 0x7fff82817ffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
0x7fff82821000 - 0x7fff82825fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3>This sounds like a known bug for a non English version of Office. See this post for more info.
There is a Microsoft Developer answering questions.
Other options:
1) Disable MERP
Library/Application Support/Microsoft/MERP2.0 -prefs > deactivate
2) Remove these duplicate fonts:
Library/Fonts/Microsoft
Andale Mono
Arial Black
Arial Narrow
Arial Rounded Bold
Bauhaus 93
Comic Sans MS
Georgia
Gill Sans Ultra Bold
Impact
Tahoma
Trebuchet MS
Run Font Book to make sure there are no more duplicates found. More info
Run Font Nuke to delete font caches.
3) Fix for Non-English version:
This example is for Polish version MS Word. Not sure what this will do for future upgrades.
1. Go to Aplication folder > Office > and find Word
2. Click right mouse button and select show package content
3. Go to Contents > Recources
4. Change name folder from pl.lproj to en.lproj
You can download the English version until a fix is offered. Installs 14.3.8,
http://officecdn.microsoft.com/db/MacOffice2011/en-US/MicrosoftOffice2011.dmg -
Difficulty in saving document in Microsoft Office 2011 after Yosemite was updated
Is anyone experiencing the same problem as I. When I edit a document in MS office 2011 for Mac and click save us, I get a "shaking" picture of the folders and I cannot type in the new file name right away. Even if I want to cancel the "save as" procedure, it takes a long time before the computer responds. I didn't experience this before I updated with Yosemite and updated my MS Office 2011.
Any suggestions? ThanksOpen Console in Utilities & see if there are any clues or repeating messages when this happens.
And/or... Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions. -
Cannot activate office 365 after latest upgrade
Having downloaded the latest Yosemite 0.1 upgrade I cannot activate Office 365 .
Anyone else having this problem?Yes I know 365 is MS, I wondered if anyone else was experiencing the same problem. As it happens i have discovered that a new password has to be issued by MS to activate or reactive this and other apps. I believe this is some kind of MS patch particular to Mac use of MS software - but I maybe mistaken. Anyway anyone using Mac Office 365 home edition may need to log onto their MS account to obtain a new password to activate their software.
-
Check "Open safe files" in Safari and define docx and xlsx extensions in ~/Library/Preferences/com.apple.DownloadAssessment.plist not work. Old doc and xls files was auto opened successfully...
Content of .plist file:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>LSRiskCategorySafe</key>
<dict>
<key>LSRiskCategoryExtensions</key>
<array>
<string>doc</string>
<string>docx</string>
<string>xls</string>
<string>xlsx</string>
<string>ppt</string>
<string>pptx</string>
</array>
</dict>
</dict>
</plist>Yes, but there at least you are talking to people who all use the app, while in this forum (which is for hardware and not software in any case, so already off the mark, since the problem has nothing to do with hardware), it is probably a minority.
A better place would be
https://discussions.apple.com/community/mac_os/os_x_mountain_lion
and or
https://discussions.apple.com/community/mac_os/safari
I did see someone from serveral years ago with the same problem at
http://www.neowin.net/forum/topic/877358-open-microsoft-office-files-automatical ly-after-download-in-safari/
I wonder if there is another list somewhere of permissible extensions in that .plist.... -
Can't open Office 2011 in Mountain Lion
I can't open Excel or Word from Office 2011 after upgrading to Mountain Lion. I've removed all files from Microsoft and reinstalled but still can't open them. Any ideas?
Post here:
http://www.microsoft.com/mac/support -
I recently got a new MacBook Pro Running on OSX Mavericks and used Time Machine to move my documents and applications. However Microsoft Office Student/ Home applications did not work and requested a product key. I did not have the product key for it as I had installed Microsoft a long time ago, so I purchased a new Mincrosoft Office 2011 Student/Home Pin to install Microsoft Office. Everything installed fine, however when I go to open it it failed to open.
I need to activate my Microsoft Office within 15 days apparently and this is done when the application is launched. However none of the Microsoft Office applications do Launch (not Word, Powerpoint, Excel or Outlook).
Whenever I tried to open one of the named above the Microsoft Error Reporting App would pop up and list the errors. I was advised on other support pages to disenable this app so I have done that but now Word is now giving its own error message saying:
Process:
Microsoft Word [1380]
Path:
/Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier:
com.microsoft.Word
Version:
14.3.9 (14.3.9)
Build Info:
Unknown-131030~0
Code Type:
X86 (Native)
Parent Process: launchd [152]
Responsible:
Microsoft Word [1380]
I don't know or understand what is stopping me from launching my Misrosoft Office. I am wondering if others have encountered similar problems with OSX Mavericks and the Microsoft Office 2011? Does anyone have any ideas of how I can get it to launch?
I need to get hold of my Word and Powerpoint Documents ASAP.Build Info:
Unknown-131030~0
This indicates you had a bad install. You need to completely remove Office and reinstall using your new CD Key. See instructions here. Do not do the simple remove, Use the COMPLETELY REMOVE ALL FILES steps.
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
so I purchased a new Mincrosoft Office 2011 Student/Home Pin to install Microsoft Office.
You don't purchase a PIN. A PIN is generated when you install Office. You need a CD Key. If you bought Office365, you activate online.
I have issues with the Microsoft User Data - are there supposed to be two? and where exactly do they belon. They are in the Documents file at the moment.
Unless you used Outlook or Entourage you can delete both Microsoft User Data folders. When you install Office it will create a new one. Only Outlook & Entourage used this folder for data. W,E,P stores it's data in the User's Library/Application Support/Microsoft folder now.
For help with removing dulicatate fonts installed by Office see:
Office 2011 Font Management with Mavericks -
I have used Open Office for almost 2 years. I recently downloaded Microsoft Office 2011 and now, not only can I not use Open office due to formatting issues, I cannot read any of my documents that were saved in Open Office unless I open them in TextEdit or copy and paste into microsoft word. Does any know of any solutions to this problem?? I tried deleting Microsoft office but that did not fix the issue. This is my first mac... and I love Open Office and prefer it over microsoft...
Crabtree1234,
Try this:
Install LibreOffice (https://www.libreoffice.org/)
Open your OpenOffice document(s)
Do a "Save As" and choose "Word Document (.docx)"
Then try opening them in Word. LibreOffice is mostly the same as OpenOffce but LibreOffice has support for saving .docx files. Here is more about the crazy history of the relationship (http://en.wikipedia.org/wiki/LibreOffice).
This may or may not help with the formatting as any conversion of one document format to another is bound to cause issues.
Good luck. -
after lion upgrade, i need to upgrade to Office 2011 or iWork (Pages)..my desktop is from 2007. which should i try?
You are on Windows 2000, you do not have a "Firefox" button, and should consider yourself to be fortunate in that you still have menus and don't have to do anything to get the menus back instead of the "Firefox" button. (The same applies to Windows XP users).
Use the "File" menu to get to Import. You are not on Windows 7 or Vista, and don't have to put up with the nonsense added for Aero.
If you want the "Firefox" button you can get it with View -> toolbars -> (uncheck) Menu Bar. The menu bar and the "Firefox" button were supposed to be mutually exclusive (which is impossible in some cases without being incompatible).
Once you are using the "Firefox" button ...
Use the "Alt" key to view the menu bar (temporarily) containing File, Edit, View, History, Bookmarks, Tools, and Help. On Windows 7 and Vista, the menu bar was hidden by default in Firefox 4 and above. These menu items are more or less available under the "Firefox" button which has the most used of the built-in Firefox menu items available in a different format.
To get back to having menus again. "Firefox" button -> Options (second column) -> (check) Menu Bar
You can make '''Firefox 7.0.1''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface -
MS Office 2011 crashing on save after Mavericks upgrade
I am using a MacBook Pro (2011), previously with Mountain Lion. A week ago, I agreed to the prompt to update my OS to Mavericks. What a huge mistake... it has been an absolute disaster.
There has been a host of problems which I managed to work through with the help of this community and most of them have been resolved.
However, the is one massive issue remaining: Any MS office program (MS Office 2011) completely crashes every time I:
- attempt to Save a file after making any substantial chage. By substantial, I mean for example insert a picture in Word (if you can make it that far) or insert a new slide in powerpoint.
- press save as, or pretty much any time you have to use a file browser dialog for anything at all.
This occurs on PowerPoint, Word, Excel.
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
It seems there are many people out there with related / similar problems. Based on these threads, I have already attempted:
- use Disk Utility > Repair Disk Permissions
- update to MS Office 14.2.0 (previously I was using 14.1.0)
- disable Microsof Error Reporting tool
- Use Keychain First Aid
Any help would be greatly appeciated.
Crash Log
===============================================================================
Process: Microsoft Word [732]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.2.0 (14.2.0)
Build Info: Unknown-120402~0
Code Type: X86 (Native)
Parent Process: launchd [506]
Responsible: Microsoft Word [732]
User ID: 501
Date/Time: 2014-06-12 15:45:06.544 +0800
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 93060472-8687-A564-7FA1-5E74658707D0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000082000000
VM Regions Near 0x82000000:
MALLOC_SMALL 000000007f800000-0000000082000000 [ 40.0M] rw-/rwx SM=PRV
-->
__TEXT 000000008fe9b000-000000008fece000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x90546390 _platform_memmove$VARIANT$sse42 + 128
1 com.apple.CoreFoundation 0x95f45582 CFDataReplaceBytes + 674
2 com.apple.CoreFoundation 0x95f0a97c __CFDataInit + 924
3 com.apple.CoreFoundation 0x95f452d9 CFDataCreate + 41
4 com.apple.LaunchServices 0x956f6537 GetIconRefFromIconFamilyPtr + 47
5 org.tigris.scfinderplugin 0x0732a3b0 IconRefFromIconFileNoCache + 279
6 org.tigris.scfinderplugin 0x0732a716 SCIconOverlayIconRefFromIconFile + 64
7 org.tigris.scfinderplugin 0x07328900 SCIconOverlayProviderMessage + 650
8 org.tigris.scfinderplugin 0x0732a5a7 SCFinderIconOverlayGetIconRefFromFileInfo + 197
9 com.apple.HIToolbox 0x9af4d29b WindowData::GetOrCreateProxyIcon(OpaqueIconRef**) + 207
10 com.apple.HIToolbox 0x9af4d325 GetWindowProxyIcon + 36
11 com.apple.HIToolbox 0x9ad79bc0 HIWindowTitleView::HasProxy() + 54
12 com.apple.HIToolbox 0x9ad7a0c4 HIWindowTitleView::GetOptimalSizeSelf(CGSize*, float*) + 42
13 com.apple.HIToolbox 0x9acaa33a HIView::GetOptimalSizeWithLimitsSelf(CGSize*, float*, CGSize*) + 34
14 com.apple.HIToolbox 0x9acaa2c2 HIView::SendGetOptimalBounds(CGRect*, float*, CGSize*) + 468
15 com.apple.HIToolbox 0x9acaa0c9 HIView::GetOptimalSize(CGSize*, float*, CGSize*) + 55
16 com.apple.HIToolbox 0x9ad711a5 HIWindowFrameView::LayoutChildrenSelf() + 1671
17 com.apple.HIToolbox 0x9ac5efa7 HIView::LayoutChildren() + 173
18 com.apple.HIToolbox 0x9ad754ea HIWindowFrameView::UpdateTitle(bool) + 342
19 com.apple.HIToolbox 0x9ad737fb HIWindowFrameView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 479
20 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
21 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
22 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
23 com.apple.HIToolbox 0x9ac4f4e0 SendEventToEventTargetWithOptions + 94
24 com.apple.HIToolbox 0x9ac64bc5 SendSimpleWindowEvent + 96
25 com.apple.HIToolbox 0x9af4d04e RedrawWindowAfterModifyingProxy(WindowData*) + 42
26 com.apple.HIToolbox 0x9af4d5cc SetWindowProxyAliasWithFSRef(WindowData*, AliasRecord**, FSRef const*) + 102
27 com.apple.HIToolbox 0x9af4d54a HIWindowSetProxyFSRef + 84
28 com.microsoft.mcp 0x02382c2a McpSetWindowProxyFile + 50
29 com.microsoft.Word 0x00123641 0xa3000 + 525889
30 com.microsoft.Word 0x012fd2ae wdGetApplicationObject + 9275934
31 com.microsoft.Word 0x012fe4eb wdGetApplicationObject + 9280603
32 com.microsoft.Word 0x0130010e wdGetApplicationObject + 9287806
33 com.microsoft.Word 0x007d59aa wdCommandDispatch + 1817738
34 com.microsoft.Word 0x00315711 0xa3000 + 2565905
35 com.microsoft.Word 0x00335e0d 0xa3000 + 2698765
36 com.microsoft.Word 0x0039aa71 0xa3000 + 3111537
37 com.microsoft.Word 0x0039a74a 0xa3000 + 3110730
38 com.microsoft.office_library 0x02a70de1 MsoOSTypeDefaultMailClient + 136
39 com.microsoft.mcp 0x022fbe98 MsoFClonePxCore + 577
40 com.microsoft.mcp 0x02337bb0 McpDispTBCBDataFromIMcpControl + 747
41 com.microsoft.mcp 0x023f4b2f MsoWzMathAlphaToWz + 43242
42 com.microsoft.mcp 0x023ec52e MsoWzMathAlphaToWz + 8937
43 com.microsoft.mcp 0x023f8772 MsoWzMathAlphaToWz + 58669
44 com.microsoft.mcp 0x023eca14 MsoWzMathAlphaToWz + 10191
45 com.microsoft.mcp 0x022982ae MHIView::HandleEvent(OpaqueEventHandlerCallRef*, MEvent&) + 2470
46 com.microsoft.mcp 0x02297857 MEventHandler::DoEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 227
47 com.microsoft.mcp 0x02297729 MHIView::InitializeEventHandler() + 459
48 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
49 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
50 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
51 com.apple.HIToolbox 0x9ac4f4e0 SendEventToEventTargetWithOptions + 94
52 com.apple.HIToolbox 0x9ad27c40 SendControlDefTrack(HIView*, CGPoint const&, unsigned long*, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, short*) + 316
53 com.apple.HIToolbox 0x9ad1e152 HIView::ClickInternal(CGPoint const&, unsigned long, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, bool) + 132
54 com.apple.HIToolbox 0x9ad1e3d6 HIView::ClickSelf(OpaqueEventRef*) + 388
55 com.apple.HIToolbox 0x9ac59992 HIView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 4314
56 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
57 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
58 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
59 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
60 com.apple.HIToolbox 0x9acc4285 HIView::Click(OpaqueEventRef*) + 317
61 com.apple.HIToolbox 0x9acc413d HIViewClick + 50
62 com.apple.HIToolbox 0x9ae08e2b HandleClickAsHIView(OpaqueWindowPtr*, OpaqueEventRef*) + 151
63 com.apple.HIToolbox 0x9ae093ae HandleWindowClick(OpaqueWindowPtr*, Point, short, unsigned long, OpaqueEventRef*) + 508
64 com.apple.HIToolbox 0x9ae088f6 HandleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 545
65 com.apple.HIToolbox 0x9acc2758 StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 857
66 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
67 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
68 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
69 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
70 com.microsoft.mcp 0x022e2307 McpRunFontMenuIdleTasks + 4866
71 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
72 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
73 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
74 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
75 com.apple.HIToolbox 0x9ac839a8 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3116
76 com.apple.HIToolbox 0x9ac50795 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
77 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
78 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
79 com.microsoft.mcp 0x022d6dfd McpRunApplicationEventLoop + 11815
80 com.microsoft.mcp 0x022d446a McpRunApplicationEventLoop + 1172
81 com.microsoft.Word 0x000a6721 0xa3000 + 14113
82 com.microsoft.wlmkernel 0x04d6dcb5 _WlmMain + 97
83 com.microsoft.Word 0x000a5ac5 0xa3000 + 10949
84 com.microsoft.Word 0x000a5a76 0xa3000 + 10870
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98f0d992 kevent64 + 10
1 libdispatch.dylib 0x90ba6899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x90ba6532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x98f0c7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a4e0d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9a4e1042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x97b8188d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x97b8144a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x97b815fd TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component 0x93598091 0x9332b000 + 2543761
7 libsystem_pthread.dylib 0x9a4de5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9a4de485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9a4e3cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x98f0c7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a4e0d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9a4e1042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x97b8188d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x97b8144a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x97b815fd TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x97b1b64c AIOFileThread(void*) + 1014
7 libsystem_pthread.dylib 0x9a4de5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9a4de485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9a4e3cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x189d4000 ecx: 0x00000000 edx: 0xe62e8c00
edi: 0x374a4000 esi: 0x9bd17400 ebp: 0xbff50068 esp: 0xbff50060
ss: 0x00000023 efl: 0x00010286 eip: 0x90546390 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x82000000
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0xa3000 - 0x1e1bffb +com.microsoft.Word (14.2.0 - 14.2.0) <9E8FAA2D-695B-BE41-5AA4-8C4D3A0F8A40> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x2211000 - 0x222aff7 +com.microsoft.mbukernel_framework (14.2.0 - 14.2.0) <C3D243D0-6C03-23CF-C6B7-C771088E5BCC> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x223e000 - 0x2268ffb +com.microsoft.setupui (14.2.0 - 14.2.0) <A323E2C6-9E84-CCA6-BFCA-661C5CBACEF9> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x228f000 - 0x24aefff +com.microsoft.mcp (14.2.0 - 14.2.0) <556FB075-F716-3454-0A25-BB349FC734D5> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x256b000 - 0x25ddff3 +com.microsoft.netlib (14.2.0 - 14.2.0) <24EE5A99-5896-54F8-D450-AD553D84874B> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x25f6000 - 0x269bffb +com.microsoft.ole (14.2.0 - 14.2.0) <AB380C7A-AC72-8FBA-12D7-2F35D72F29F8> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26bd000 - 0x275cffb +com.microsoft.ole_automation (14.2.0 - 14.2.0) <97647746-53EC-22F5-EB88-EC991656A0DD> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x278a000 - 0x2796feb +com.microsoft.merp (2.2.4 - 2.2.4) <85F70F86-C60B-C358-7D16-27EDB6885F07> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x27a0000 - 0x2994feb +com.microsoft.msxml_library (14.2.0 - 14.2.0) <8544D050-130B-0F5A-F574-80840F59AD5F> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2a06000 - 0x3170fff +com.microsoft.office_library (14.2.0 - 14.2.0) <B719668C-7BAE-8B47-7FB5-7EC28A0B6685> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x32ca000 - 0x4159fe7 +com.microsoft.officeart (14.2.0 - 14.2.0) <FB05A766-6316-48BD-8817-2F180023CACB> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x4419000 - 0x4423ff7 +com.microsoft.oleo (14.2.0 - 14.2.0) <7DB0314A-EAF4-9B4E-1CF5-B78A617A4BC9> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x442e000 - 0x4445ff3 +com.microsoft.mathfont (14.2.0 - 14.2.0) <54E06538-06BC-C604-6B67-018BB833E137> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x444c000 - 0x48c3ffb +com.microsoft.chart (14.2.0 - 14.2.0) <0B9970BB-9246-232A-292B-2656CE65D87C> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4a09000 - 0x4b50ff7 +com.microsoft.msls3 (14.2.0 - 14.2.0) <48AE73DF-80D3-4970-E5D2-F3E122D636E2> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4b5c000 - 0x4ba3fe7 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <12BE9BC2-A9D2-D2C3-DB33-68DFB70C1712> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x4bd4000 - 0x4c16fff +com.microsoft.ribbon (14.2.0 - 14.2.0) <541341CA-971B-78BA-110A-8CA93D4F9E6C> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x4c3a000 - 0x4c7cfe3 +com.microsoft.mviewlib (14.2.0 - 14.2.0) <01D2FD5B-F77A-2C0A-B582-06D68D799F11> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x4ca4000 - 0x4d01ff7 +com.microsoft.wlmuser (14.2.0 - 14.2.0) <5D3AAA14-3772-7867-D149-CB2FF672DFB8> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
0x4d25000 - 0x4d4ffff +com.microsoft.wlmgraphicsdevice (14.2.0 - 14.2.0) <4C90F369-66C8-EDC1-3038-DA8C4BEE0DE0> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
0x4d69000 - 0x4d96ffb +com.microsoft.wlmkernel (14.2.0 - 14.2.0) <4071981E-7976-392D-8C7F-373B07205C10> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x4dab000 - 0x593dfeb +com.microsoft.gfx (14.2.0 - 14.2.0) <4F9A311F-6ECC-0244-DD81-286DB687E321> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
0x59b7000 - 0x5d73ff7 +com.microsoft.igx (14.2.0 - 14.2.0) <CF647C77-0E97-151B-C1FA-617B260CB4E3> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
0x5e3e000 - 0x5ea4ff7 +com.microsoft.mbuCloudServices_framework (14.2.0 - 14.2.0) <46672139-4705-F3D0-F5F7-19FBF800475D> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x5ec6000 - 0x5ecaff3 +com.microsoft.mbustrings (14.2.0 - 14.2.0) <2FBDED2A-6358-0B43-58CA-43D5F7578E27> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x5ed2000 - 0x5ed4ff7 +com.microsoft.mbulocale (14.2.0 - 14.2.0) <430B8792-25C8-A5AD-3468-E7E799F0EE69> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x5edb000 - 0x5efcfeb +com.microsoft.wlmstrings (14.2.0 - 14.2.0) <090BDC04-3DDF-4607-7E3D-DF287F239DF8> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x5f09000 - 0x5f60ffb +com.microsoft.CocoaUI (14.2.0 - 14.2.0) <905B1E71-F3D9-41C4-97A6-7D9D7E72A610> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x5f94000 - 0x60d2fef +com.microsoft.MicrosoftOfficeDRM (14.2.0 - 14.2.0) <68BFE5A8-42CA-036D-1B83-A14ECCFF75D3> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x6100000 - 0x6118feb +com.microsoft.threadpool (14.2.0 - 14.2.0) <B0DCE467-1477-9888-64EC-37B2A01465F1> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
0x6126000 - 0x6170fef +com.microsoft.menulib (14.2.0 - 14.2.0) <89E59C08-E512-6ED4-B7AC-B1C74AD58EC8> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x6187000 - 0x61bbfe3 +com.microsoft.urlmon (14.2.0 - 14.2.0) <02343C1F-8586-3E12-8767-72737F4BA0F0> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x61ca000 - 0x6221fe7 +com.microsoft.uniscribe_library (14.2.0 - 14.2.0) <6C12A264-B4E0-C86C-002D-308E6145323F> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
0x623c000 - 0x624affb +com.microsoft.mbuinstrument_framework (14.2.0 - 14.2.0) <87326B8A-D685-486C-4861-02727298FE23> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x6254000 - 0x6265fff +com.microsoft.frameworks.wincrypto (14.2.0 - 14.2.0) <75B81856-2282-367A-D03C-4F287F28E4BB> /Applications/Microsoft Office 2011/*/WinCrypto.framework/Versions/14/WinCrypto
0x626e000 - 0x6389ff7 +mbupgx.dylib (14) <26E50DFC-0EFA-76F0-FB25-1EB3655DDEE3> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
0x63a6000 - 0x63a9ff7 +com.microsoft.mbunamedstrings (14.2.0 - 14.2.0) <FD54DCAA-BC73-08D0-D523-30C34BFE7116> /Applications/Microsoft Office 2011/*/mbunamedstrings.framework/Versions/14/mbunamedstrings
0x63b2000 - 0x63b3ff7 +com.microsoft.CocoaTooltipParser (14.2.0 - 14.2.0) <AF725C56-11C1-D5D8-98A4-C0B9A559137E> /Applications/Microsoft Office 2011/*/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
0x63bb000 - 0x6423ff3 +com.microsoft.docex (14.2.0 - 14.2.0) <954310AC-4EED-A6A5-0CCE-D8EAE93CB0EA> /Applications/Microsoft Office 2011/*/DocEx.framework/Versions/14/DocEx
0x6437000 - 0x6450ff3 +com.microsoft.frameworks.winhttp (14.2.0 - 14.2.0) <D129A0B8-46B5-6472-C06A-BC035E3AFDE7> /Applications/Microsoft Office 2011/*/WinHttp.framework/Versions/14/WinHttp
0x645e000 - 0x6469fe7 +com.microsoft.credui_framework (14.2.0 - 14.2.0) <F7E147FA-D591-20B8-6692-2F4A0A6FE124> /Applications/Microsoft Office 2011/*/MicrosoftCredui.framework/Versions/14/MicrosoftCredui
0x6475000 - 0x6475fff +com.microsoft.ddcs_framework (14.2.0 - 14.2.0) <44F6D115-36EB-4A80-1A82-BFD93C7C157A> /Applications/Microsoft Office 2011/*/MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS
0x647c000 - 0x6486fef +com.microsoft.frameworks.winapiui (14.2.0 - 14.2.0) <A40D6640-4EA9-DC0D-DD88-74A850808A85> /Applications/Microsoft Office 2011/*/WinAPIUI.framework/Versions/14/WinAPIUI
0x6492000 - 0x68e2ff7 +com.microsoft.csi_framework (14.2.0 - 14.2.0) <4588E7FB-0EEE-C969-C70C-D75188C665A0> /Applications/Microsoft Office 2011/*/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
0x69b7000 - 0x6ab5fef +com.microsoft.metex (14.2.0 - 14.2.0) <BD1FCCBA-F5E2-91E9-9DA4-6877C8F79ECD> /Applications/Microsoft Office 2011/*/MetEx.framework/Versions/14/MetEx
0x6b03000 - 0x6b0fff3 +com.microsoft.fba_framework (14.2.0 - 14.2.0) <9D49A88A-B064-96E9-834E-F056867ED487> /Applications/Microsoft Office 2011/*/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
0x6b1a000 - 0x6d77ffb +com.microsoft.XPG (14.2.0 - 14.2.0) <2CDF57AB-952D-6CC7-335D-247AD3EF944F> /Applications/Microsoft Office 2011/*/XPG.framework/Versions/14/XPG
0x6da7000 - 0x6dadfe7 +com.microsoft.mbufs (14.2.0 - 14.2.0) <B404D814-0574-E273-8ED8-F9A4DEA09F1B> /Applications/Microsoft Office 2011/*/MicrosoftFS.framework/Versions/14/MicrosoftFS
0x6db3000 - 0x6dc2ff3 +com.microsoft.wlmfile_framework (14.2.0 - 14.2.0) <14F16B91-AF61-BEBE-55EB-9D02205790F9> /Applications/Microsoft Office 2011/*/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
0x6dc9000 - 0x6e6bfe7 +com.microsoft.webservices_framework (14.2.0 - 14.2.0) <98C5E40C-4BB2-ED01-CD2E-D1C5F05807E2> /Applications/Microsoft Office 2011/*/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
0x6e82000 - 0x6fcdfef +com.microsoft.Oimg (14.2.0 - 14.2.0) <F132E0F4-E5EE-DC8C-13D8-420147F16A06> /Applications/Microsoft Office 2011/*/Oimg.framework/Versions/14/Oimg
0x7127000 - 0x7128fff +cl_kernels (???) <84816EE7-31AA-4E37-92E4-782B6C35B15F> cl_kernels
0x712d000 - 0x712eff5 +cl_kernels (???) <5AB6D1CB-1457-490F-A802-D6B1FA750292> cl_kernels
0x7286000 - 0x7287ff1 +cl_kernels (???) <EE13B7DC-31B2-4C0A-BC5B-AF32A0C60305> cl_kernels
0x72da000 - 0x72e5fff libGPUSupport.dylib (9.6.1) <46231771-6D1B-3539-A571-0FF7BF73A595> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x730f000 - 0x7311ffd com.apple.PDFImporter (2.2 - 23) <A6E44BEA-3194-38CA-BACF-D25699C09487> /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
0x7327000 - 0x732bff7 +org.tigris.scfinderplugin (169) <BBADB6CA-61AE-24D5-4E0A-EBCCAD3F0D92> /Library/Contextual Menu Items/SCFinderPlugin.plugin/Contents/MacOS/SCFinderPlugin
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0x97dd3000 - 0x981cbff3 com.apple.CoreGraphics (1.600.0 - 599.23.13) <3077671B-1AEF-33EF-AF9C-D3A9208646E0> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x981cc000 - 0x98212ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/VersionsHi CSound... Thanks for the response.
After further reading, I found a solution as follows:
- Close the offending MS Office program (e.g. Word)
- Remove the the related user preference plist file from ~/Library/Preferences/
For example, for Word, rm ~/Library/Preferences/com.microsoft.Word.plist
You need to do this for EACH MS office program (Word, Powerpoint, Excel etc)
So far this fix seems to work for each of the (what were) 100% repeatable crashes that I described in the original posting.
For others (and I know there are a lot of people with similar problems), if you are comfortable with what I described above, then this might be a faster remedy. If you are not comforatable with that, then I am very sure that "completely removing office" as suggested by CSound1 will also achieve the same result, since in theory completely removing Office should aslo remove the office plist files.
Hope this helps someone avoid the frustrations I have had in the last week...
It would be great if Apple could flag / warn people about these major issues (in the Mavericks updater) before they nonchalantly agree to doing it as I did. -
Upgraded my Imac to Mt. Lion and now the Microsoft Office icons will not open WORD, EXCEL, POWERPOINT, or ENTOURAGE. I just pruchased on Ebay
OFFICE 2011 since my old version was 2004. DO I REMOVE THE OLD ICONS BEFORE LOADING OFFICE 2011 RO AFTER I LOAD IT???
THANKS, DR PEPPERMINTOffice 2011 will install in a separate folder. But do not install Office 2011 until you remove Office 2004. It comes with its own uninstalled located in the MS Office folder. Only use the uninstaller to get rid of it. Then install Office 2011.
Office 2004 and Other Applications Don't Work in Lion/Mountain Lion
If you have Office 2004 which is a PPC-only suite, it will not work in Lion/Mountain Lion. You need to upgrade to Office 2011 - Mactopia - or you can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion/Mountain Lion.
You may want to consider as well:
These two suites are similar to Libre Office but not as current or as well-supported:
NeoOffice
Open Office
And, then there is Apple's iWork suite:
Pages - word processing and layout
Keynote - presentation
Numbers - spreadsheet
Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
As for other software, any PPC-based software will not run in Lion or Mountain Lion because Rosetta is no longer part of OS X. You will need to upgrade to Intel versions of the software.
(Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.) -
Fusion drive solution to activate Office for Mac 2011
Activating Office 2011 is a known issue for Fusion Drive Macs.
Activation is tied to the drive. According to Microsoft the solid state part of the Fusion Drive generates a new disk id every time the Mac is started. So Mac Office thinks it a new system at each startup and will require activation.
This solution was suggested by Microsoft Support. Please let us know if this works for you.
Follow the steps below to remove the “Thunderbolt bridge”:
1. Click on the Apple icon and click on “System Preferences”
2. Click on “Network”
3. Look for “Thunderbolt Bridge” on the left side.
4. Highlight the Bridge and click on the “-” sign to remove it.
5. Restart the computer and enter the Product key for Microsoft Office. Restart again.
You can also leave comments here:
Fusion drive solution to activate Office for Mac 2011I don't normally advocate users re-install Office to fix an issue but in your case I think it's worth a try. The Mavericks update seems to have fixed the issue for most users. I would suggest the complete removal rather than the simple removal of dragging the Office folder in Applications to the trash.
Office for Mac 2011: Remove Office
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/ -
I purchased downloaded and installed microsoft office 2011 onto my iMac. At no time was I prompted to enter the product key so I am unable to activate the software. Can anyone tell me what to do in order to activate the software?
Welcome to Apple Support Communities
Where did you download Office for Mac? If you downloaded it from Microsoft, read > http://support.microsoft.com/kb/2391941/en-us
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