Activate or switch device online not working

Im trying to switch to a second device and the Activate or Switch Device feature of My Verizon is not and has not been working for the past two weeks. It gets to the second screen that list options for backing up data and contacts. After that the next window does not load.
I have used three different computers, different networks, Firefox, IE7-9, and Chrome. Also cleared cache and cookies. Please help, thanks.

budone wrote:
Have you tried shutting off the active device first?????
Also have you tried shutting off the active device and calling *228 option 1 from the device you want to activate???
Is the 2nd device VZW branded and is the ESN clear?
Sure have. Both devices are Verizon branded with clean ESN numbers. *228 option 1 on the seconed unactivated device gives me "were sorry this device cannot be activated at this time." This is the last screen i see before i hit next. Next screen is blank and isnt even loading.

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Activate or switch device online not working

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