Activate trial mode for Creative Cloud subscriber?

I'm a Creative Cloud subscriber and today Photoshop wants me to activate trial mode. Any ideas?

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I'm in the trial period for Creative Cloud - I have about 19 days to go on Photoshop CC on my iMac. Can I use the same CC trial on a second machine? Specifically on a Windows 7 machine?

I'm in the trial period for Creative Cloud - I have about 19 days to go on Photoshop CC on my iMac. Can I use the same CC trial on a second machine? Specifically on a Windows 7 machine?

Nothing personal to you or Rajshee, but this is exactly why I absolutely despise these "community forums" (not just Adobe but any company). I called the Tech Support phone line today after digging and digging for a phone number, and they told me the exact opposite, and they did it a lot faster than it was possible to get a forum response. (That's really not personal, because you can't control that, but it's a fact.)
Their answer: As long as I'm signed in with the same ID, I can try, say, Photoshop CC on my iMac at home and also try Acrobat Pro CC on my Windows 7 machine at work. Same account, same login, one trial.
This makes complete sense to me as I'm financially on the hook (potentially) for the same package. If I give away my login to someone else, which I wouldn't do, I'm still on the hook. This is why the cloud approach to software is such genius and I applaud it.
BTW, 99% of the "community forum" wrong answers come on Microsoft sites, so don't feel bad.

Trial expired for Creative Cloud Photoshop. So wanted to subscribe to the Photography plan BUT no luck!

Each time I try, I am shown this, "There was a problem processing your order, please contact our Customer Service team on 800 448 1642 for assistance."
You would have expect it to be easier to give your money to Adobe!

Ok. Switch from Chrome to Safari. That solved it.

I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on?

I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on? Thanks for the help.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing

Why you gave my trial period of creative Cloud , if isnt available for my country?

i am on trial period of creative cloud service, and today i decided to subscribe but the surprise was that isnt available for my country, why you offered me this trial if i cant subscribe with it, i tried to change my address, but also not available, and also created new account but again another frustrations you did accept my visa and paypal isnt acceptable, am very frustrated, i want this service and i am willing to pay for it,
FIND US A SOLUTION..

Adobe has heavily pirated products and to detect and combat this, Adobe ties a particular user login and registrations to a country and probably requires payment from that country as well.
I suspect the reason that PayPal is only accepted in the US is because PayPal doesn't provide country information for Adobe to validate where the payments are from so Adobe has to assume PayPal is from US customers, and if you're not a US customer you can't use PayPal.
As far as a particular credit card (CC) not being accepted or freelancers not having credit cards, I would think some CCs would be accepted by whatever payments servicer Adobe uses in particular markets but not all CCs because of the fraud rating of their network or particular rules the CC requires merchants to follow, and while free-lancers may not have a credit rating that allows them to hold a credit card, they likely have a bank account, and banks issue debit cards that are accepted in place of credit cards.
Furthermore, there are ways to buy a CC pre-paid subscription for a single payment for 3 months or a year at a time, from third-party resellers, though I'm not sure what countries they are for, but Amazon is one of those resellers:
http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Dsoftware&field-keywords=creative %20cloud

I have placed an order for creative cloud but until now i still can't activate my illustrator

Pls help

I've checked the account and I found that you've subscribed for Creative Cloud illustrator and it does not required any serial number or code as its an subscription based services.
You need to use you Adobe ID in order get it installed.
May help : Creative Cloud Help | Install, update, or uninstall apps and Graphic design software | Download free Adobe Illustrator CC trial
Let me know if it helps.
Thanks,
Eshant Jindal

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Photoshop CS6 asks if I want to continue trial although I am signed up for Creative Cloud 1 year mem

Photoshop CS6 asks if I want to continue trial although I am signed up for Creative Cloud 1 year membership

I too am having this problem. I believe I have verified the licence, but still keep getting the same error message:
I've also been locked out of Acrobat, as described by the last user.
I have the CS6 Cloud subscription and am running Windows 7 professional.
I am finding this whole situation very frustrating.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

I paid for the annual subscription for Creative Cloud. but when i download the programs it showed me using the trial version. how do i get the full program i paid for?

i bought 2 license for CC but i can't download full version for this. it always show like "download trial version". Please advise

Please check if the 2 license are for CC team or CC individual, if it is for Team then you need to assign seat by sending the invite from the admin console & the user has to accept the invite.
Unable to license a trial product with Creative Cloud for Team
If it CC individual then please refer to:
I'm a Creative Cloud member, why is my app launching as a trial? Mac OS 10.7.4
creative cloud software says my free trial has expired, but I have a paid subscription
https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Regards
Rajshree

Paid my subscription for Creative Cloud Student and when I sign in, I can only use the trial versions?

Paid my subscription for Creative Cloud Student and when I sign in, I can only use the trial versions..
What do I do?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

The system requirements for Photoshop can be found in the following page. You can see where YOur system falls out of meeting the requirements and what systems will suffice.
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

I've downloaded Photoshop CC 2014 on my desktop computer. But its telling me that its a 30 day trial. I already pay monthly for Creative Cloud CC. Btw, earlier this evening I upgraded my laptop to CC 2014.

I've downloaded Photoshop CC 2014 on my desktop computer. But its telling me that its a 30 day trial. I already pay monthly for Creative Cloud CC. Btw, earlier this evening I upgraded my laptop to CC 2014. Is that the problem? I thought we could have the program on two different computers, as long as they're the same user and not being used at the same time.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I am a Creative Cloud subscriber, do I still need to pay for FormsCentral too?

I am a happy Creative Cloud subscriber and think the services is great. I just discovered FormsCentral alst night and think it will be perfect for some of my clients' needs. Now do I have to pay extra for this or is an upgrade from the free account on there be included as part of my CreativeCloud subscription? If not, is sure should be...would be a good selling point and make perfect sense.

Randy, thx for the reply. I understand that, but from a marketing perspective it makes no sense. I sold my team on purchasing Creative Cloud because it allows access to the many wonderful things Adobe does at one fixed monthly fee, and now I am going to look stupid going in and saying I was wrong about that.
Question, Can I turn it on and off (the premium plans for FormsCentral) to use it for a specific event or campaign, and then go back to free between campaigns? Or is there a contract involved?

Activate trial mode for Creative Cloud subscriber?

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