Activated phone but still can't get it to work.

I have spent all day activating my iphone, set up an account, etc. and now it when I send a text or someone tries to text me it tells me "recipient has insufficient funds to receive message". I have tried to call customer service only to be disconnected every time by your automated service. How in the world can I get some help with this?????

Brooks, I am sorry to hear that you are having difficulties activating your device! You can activate the device right here: http://bit.ly/xB4iTc ! Do any other services work on the device (i.e. Data or Voice)? Please share more details. We are here to help!
SammuelP
VZW Support

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Activated phone but still can't get it to work.

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