Activating CS6

Hi
Could anyone help please as to how to Activate CS6 on a Computer that is not Connected to the internet?
All the best Chris

You can call:
http://www.adobe.com/products/activation/phonenumbers.html

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  • Activated CS6 reverting to trial problem for 2 years

    I have had this issue for more than 2 years now and still I can't find a solution. Have worked with support on the phone and they were never able to help. All solutions including WMI etc. failed and I can't see where there was ever a fix. So all the money I paid for this software and I have to enter the serial number every time I use any of CS6 Design and Web Premium software. I use Photoshop continuously so most of the time I just keep it turned on. Does anyone at Adobe have a fix for this? I refuse to upgrade until this is resolved for what I have paid for. This has been played out for several months a few years ago on this thread: Activated CS6 reverting to trial. No update or fix except this idiotic fix Adobe put out: 64-bit products convert to trial on launch or prompts for activation after licensing. Please see if there is anything you can do. Looking for new software.

    sj41
    I have had this same problem since June with CS6 Production Premium on win7 64 bit (installed from DVD on Dell XPS15 laptop). As you state, this is a known problem. It has been with "engineering" for over a month, but that doesn't stop front-line support from having customers waste hours going through troubleshooting that won't work ; though to be fair it looks like your troubleshooting was some of the stuff they tried with me most recently and it looks like your experience of using different admin accounts etc has not long term benefit for the affected user (like my experience). See these discussions for more info on this problem:
    http://forums.adobe.com/message/4591392#4591392
    http://forums.adobe.com/message/4701379#4701379
    http://forums.adobe.com/message/4751655#4751655
    regards
    Alan

  • Haw to active cs6 and lightroom 5 from PC windows to iMac please?

    haw to active cs6 and lightroom 5 from PC windows to iMac please?

    Licenses in all versions prior to CC are strictly platform specific, either Mac or Windows.
    A windows serial number does not work on a Mac and vice-versa., neither do the binaries themselves, of course.`
    Not sure if you can still request a platform swap (also knows as a crossgrade), which requires destroying the Windows software and license.
    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat.
    There is also a phone option. 1 (800) 833-6687
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • Comment installer et activer cs6 sur mon pc?

    je n'arrive pas à réinstaller cs6 que j'ai désinstallé

    Bonsoir,
    Un grand merci à Andres, en suivant votre lien et après quelques tâtonnements, que je serais incapable de réexpliquer à posteriori, j’ai finalement réussi à réinstaller cs6 avec mon numéro de série et tout fonctionne de nouveau!
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    sylvie
    Le 4 nov. 2014 à 12:02, Arnaud Mélon <[email protected]> a écrit :
    comment installer et activer cs6 sur mon pc?
    created by Arnaud Mélon in Forums en français - View the full discussion
    Bonjour Sylvie,
    N'hésitez pas à nous informer de la suite du problème.
    Est-ce que la solution donne par Andres a fonctionné?
    Merci.
    Arnaud.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6897518#6897518
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  • Activating CS6 Offline

    I have the same exact problem as Problems activating CS6 offline . Stealing the relevant info from his post:
    I am trying to install CS6. I went through the offline activation process, received my Response Code, completed the activation successfully. I clicked on "Launch" and it just took me back to the activation page. I rebooted and re-installed and both gave the exact same result.
    The solution was:
    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/
    Here lies the problem... Clicking the links direct you to Contact Customer Care and going through the support tree, the issue isn't addressed. You get to the end of the support tree and it just tells you do click the links that redirect you to the home page for support. Just like the registration problem, I am stuck in a circular loop.

    Agreed. I am also going through their "customer service" loop. What a pile of garbage.

  • Successfully Installing & Activating CS6 (not Creative Cloud) behind an Authentication Proxy server

    If you are like me and work in a fairly secure office where all Internet access is routed through an authenticate proxy server (you have to use an ID and password to get to the Internet) you might have noticed that installing CS6 products can be difficult.
    The installer told me to go to http://www.adobe.com/go/getactivated for an offline activation.
    It is not practical to "Disable the firewall" or"Disable the proxy" as most of us worker bees have neither the authority or ability to do such a thing.
    So back to that last bit: "Disable the proxy server." Well I could not do that, but I could disable my PC's ability to connect to the proxy and therefore make it seem like I had no Internet whatsoever. And lo and behold all the right prompts appeared and offline activation sailed along smoothly!
    This is a little long, but I wanted to include lots of screen shots so you'll know what to expect.
    Here's how I did it:
    1. Right-click the Internet Explorer Icon on your desktop (or select Tools > Internet Options in IE)
    2. Click Properties.
    3. Select the Connections card.
    4. Click LAN Settings.
    5. Uncheck any boxes (you might want to write down what was in the boxes or grab a screen shot as you'll have to put this back to how you found it later to restore your Internet access). Click OK and OK again. You've now shut off IE's ability to hit your proxy server and therefore the Internet.
    6. Click Install I have a serial number
    7. Accept the license agreement.
    8. Enter your license key.
    9. Click Next. At this point the installer will attempt to validate your license, but since you haven't got Internet access, it will give you an error. This is where the process broke down on me, when the installer could detect the Internet but not navigate my proxy.
    10. But, now beacuse you do not have Internet Access, you'll get this error. Click Connect Later.
    11. Select your customizations (if any) and click Install.
    12. When installation is complete, click Launch Now.
    13. You'll get an error since you don't have Internet, click "Having Trouble Connecting to the internet?"
    14. Click Offline Activation.
    15. Click Generate Request Code.
    16. Go to http://www.adobe.com/go/getactivated, sign in, put in your request code and serial number and generate the response code.*
    17. Enter the response code.
    18. Click Activate.
    19. Click Launch when you get the Offline Activation Complete dialog.
    * if you are installing more than one product, generate the response codes for each at the same time. I ran into an issue where once I created a response code, no other response codes I created for subsequent installs were accepted. I had to wait 24 hours for a newly generated code to work.
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    Cheers!
    -Greg

    Just want to point out--after many hours of attempting to activate CS6 software (stumping two Adobe techs in the process)--that there is one important bit of information left out of the directions given above (and it's not in the video either):
    These instructions work only if you are starting the installation from scratch.  If you (mistakenly) think that your inability to connect to Adobe's activation server is temporary and go ahead and install the software, you will not be able to get back to the screen to generate a request code (which you need to be able to activate the application).  This is in spite of Adobe's assurance to the contrary that if you don't activate during installation, you can do it later when the application starts.  If you try to activate later, you are taken to an online screen that asks for the "request code"--but you have not been given an opportunity to get that request code.
    The only solution I could find:  I had to uninstall Photoshop CS6, then unplug my internet connection, then reinstall the software, watching carefully for the screen that provides the button to generate a request code.  If Adobe is going to require the activation/validation procedure, then it really needs to make it work and correct the error in the software, namely, the failure to provide for offline activation once the software has been installed.

  • Extreme difficulties in activating CS6.

    I am having a very difficult time activating the CS 6 Suite that was downloaded and installed on one of our Desktop PCs.  We followed all the instruction and everything seemed to be fine for 7 days.  Then the CS 6 stopped working and asked for an activation code.  We cannot seem to get an "Activation Code". When you try to use the installed CS 6 product, you get prompted for this "Activation Code:.  When you click the link provided on the prompt message, you get an error message stating "you must request offline activation" and there is a statement there that says this computer is not online. (FYI the PC is on a US Army Network and is online.) 
    When you follow the instructions of an "Offline" Activation, it takes you through a never ending loop asking for a series of codes. 
    1st. You need to acquire a "Response Code". - gives no instructions on how to get this!
    2nd.  The "Response Code", according to general instructions, will get you to a "Request Code" generation site.
    3rd The "Request Code" should finally get the Activation Code, which is needed to register and activate your Adobe Product.
    How am I supposed to go about getting this "Response Code"? There doesn't seem to be any method to obtain one. After that, I need instructions on getting the "Request Code" and finally the "Activation Code".  These are all required to be submitted somehow offline in order to unlock the product we have purchased.  We have been trying to do this for several weeks now and are getting no where. 
    Why is Adobe making it so difficult to activate a product we have paid for?  I have been in the IT world  (mostly engineering) for 15+ years and I have never seen anything like this.  Normally you buy a product, you download it, you input the activation code/key and BINGO you are up and running.  Not so with Adobe.  OR...perhaps I am doing something wrong?

    Please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html to resolve common issues which may prevent you from activating.
    You may also want to review Activation, deactivation | Adobe products - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html which discusses the Offline activation process.

  • Activation CS6 Master Collection fails.

    I try to active my CS6 Matsre Collection. I fails, complaining about being offline.

    What does the hosts file look like?
    It can be found at
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  • How do I stop my my inactive files from floating BEHIND my active CS6 window in Mac?

    I have CS6 and when working on different images, the inactive images go to behind the photoshop window and do not stay in the front.  This is very inconvenient when I want to drag these images on top of active images to create layers.  How do I stop these windows from 1. floating and 2. going behind the active window.  I am working on a mac.
    I can be reached at Skype: rcarolwaldman or email: [email protected]
    Thanks

    The way I do it on my Mac is go to Window > Application Frame to make sure that my interface is full-screened and all opened files are tabs. When I want to drag something onto my working file I click on the appropriate tab and with the Move tool selected and the Shift key pressed I drag the layer up to the tab for my working file. When it pops open I drag the tool towards the center and release to add the image on a new layer.
    If you'd prefer to have all of your open documents visible at the same time you can choose a viewing option by pressing the Arrange Documents button at the top. I find this useful when I'm painting from reference photos. Since they are all open it's very easy to drag from one to another.

  • Activated CS6 reverting to trial

    I have Photoshop CS6 on Windows 7 (64 bit).  When I activate it, activation seems to be successful, but a few hour later it reverts to the trial edition.  I have been in contact with Tech Support every day for over 10 days now with no resolution of the problem.  We have tried stopping Windows Management Instrumention, installing as administrator, installing into a new account, installing (updating) Adobe Application manager, several other things I have forgotten.  I have given over (remote) control to a rep using "Connect" (don't know what he did -- too fast), but nothing has worked.  Tech Support finally told me that this is a known issue.  Has anyone on this forum experienced it?  I tried searching, but didn't find anything.

    sj41
    I have had this same problem since June with CS6 Production Premium on win7 64 bit (installed from DVD on Dell XPS15 laptop). As you state, this is a known problem. It has been with "engineering" for over a month, but that doesn't stop front-line support from having customers waste hours going through troubleshooting that won't work ; though to be fair it looks like your troubleshooting was some of the stuff they tried with me most recently and it looks like your experience of using different admin accounts etc has not long term benefit for the affected user (like my experience). See these discussions for more info on this problem:
    http://forums.adobe.com/message/4591392#4591392
    http://forums.adobe.com/message/4701379#4701379
    http://forums.adobe.com/message/4751655#4751655
    regards
    Alan

  • I'm having trouble activating CS6 Design Premium with a VALID product Code and a VALID previous version code, CS 5.5 Design Premium. Why isn't it accepted?

    I purchased CS6 Design Premium directly from Adobe, upgrading from CS5.5 Design Premium. Now it won't acknowledge my valid previous version serial number. And I have the original documentation.
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    First you should check your Adobe account online to confirm that you are using the same serial number associated with your older version.
    If things still lok okay then you will need to get in touch with Adobe support thru chat and see if you can get their help in resolving the matter.  They might not be available during the weekend.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Help Activating CS6 - Serial Number Invalid

       I purchased a license to CS6 online, and I am having trouble activating the license. I need to contact customer service, but I was directed here after visiting 10-15 unhelpful pages.

    limbatus_ please contact our support team at http://helpx.adobe.com/contact.html?step=any-product_downloading-installing-setting-up_ser ial-numbers-redemption-codes/.

  • Problem with activation Cs6 multilicense

    Hi,
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    Thank you!

    Check the deployment guide in the dev center.
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  • Cannot find offline activation cs6 photoshop

    for whatever reason the BETA photoshop cs6
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    so what gives?

    afaik you have to activate the beta online... not?
    that´s what i read. there is no offline activation for the beta.
    correct me if im wrong.
    Adobe ID login and online activation are required either at installation or within seven days after your first launch of the Photoshop CS6 beta. The same requirements will be in place for the shipping version of Photoshop CS6 when it is released. Your Adobe ID provides multiple benefits, including an easy way to access your serial numbers, the Adobe.com community, and the upcoming Adobe Creative Cloud™ membership.

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    Kind regards,
    Christian Bionda

    Christian Bionda I am sorry for the difficulties you are facing with activating Creative Suite 6.  Please contact our support team directly at http://adobe.ly/1aYjbSC to activate or unlock your Adobe Creative Suite 6 software title.  Please feel free to reference this discussion.

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