Activating my macbook pro 13" Apple Care protection plan

I purchased my macbook pro 13" in February 2011 from JBHIFI. I have not been using my laptop much and only recently opened up the original box for the laptop and found the apple care protection plan I had purchased with it, however not activated.
And so, I've tried activating it online providing registration & serial numbers, however it says the following when I try and activate it;
"We apologize for any inconvenience, but registration for this product requires additional documentation. Please submit your proof of purchasefor review by Apple. If your registration is accepted, your product will be covered."
- I click submit your proof of purchase
- which then asks me "Please provide your mailing address and describe the reason for your submission."
After that it then asks me to provide the following information...
Gather your sales receipt (with the receipt number, product description, original date of purchase, and reseller details).
Gather the documentation that includes the agreement number for your AppleCare product, if applicable.
Tell us how you want to send your proof of purchase.
The problem is, i NO longer have the receipt, and so can not pass this stage. Why is the registration process being difficult for me?
If it helps, I tried registering over and over, not realising I had been pressing 1 key wrong (about 4 times).
Help would be appreciated, thanks.

ah... I'll have to wait till tomorrow... they are closed today.
(Australia).

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Message was edited by: JogaBonito89

MZewe wrote:
I also have a question about AppleCare Protection Plan...
When I purchased my Mac at an Apple store, I bought AppleCare for it, and it said "Auto Enroll". Does that mean I have to register still? Because I put the cd from the box in my computer and there wasn't a paper included that had my registration information on it...
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Activating my macbook pro 13" Apple Care protection plan

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