Activating New Device, Screen is frozen or something?
I am activating a new Iphone device. I wasn't sure what I was to do, so I took the SIM card out, and put it back in. Went into settings to reset the new Iphone, so that i could go into my Icloud Backup from my previous device. Now my new device is showing nothing but an apple, and something to illustrate progess of a download or reset, but that progress isnt going anywhere?
Reset your phone:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.
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Transfer all set prepay plan to new device
I am beyond frustrated - 888-294-6804 phone is absolutely useless. Here I am - bought and activated new device. Want to transfer all set prepay plan (according to My Verizon it already has). I am getting no where and have wasted an hour. On line support chat cut me off (slow typer). Can ANYONE help me? I'm on the verge of deactivating new phone and putting back old one.
I will appreciate any info - is there any phone # that won't give me the run around ?????Hello eatmorecheese! I can feel your frustration in your post. I'm so sorry you've had issues getting through to a Prepaid representative. In order to reach a Prepaid Department representative, please call 888-294-6804. When prompted, enter your prepaid phone number. Then press 4, 5, 4 and enter the pass code for your account. If you do not know the pass code, enter in four zeros. Then the system will then transfer you to a Prepaid representative.
Thanks!
ChristinaB_VZW
Follow us on Twitter @VZWSupport -
This is first Ipod for me - I have had less than one day. Screen is frozen with itunes emblem and cable. Unable to refresh/restore or do anything with ipod. I turn off/on and get the same frozen screen. My computer does not recognize ipod. Itunes does not recognize ipod so I cannot restore.... Should I take this ipod back and get a new one? Is this normal?
Before you can use the iPod you have to activate it by connecting it to a computer with iTunes. Try the following to get your computer to see the iPod so you can activate the iPod.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I followed the steps to restore to factory settings now I can't get back my info from a prior backup. My pads screen was frozen on the connect to iTunes I needed to restore. I had to setup my pad as if it was new. How do I acess my prior backup
Once again, KP is correct, but I just want to add that if you don't see the backup in the drop down menu on the summary page of iTunes when you choose the restore from backup option, then the backup is unfortunately gone. If you backup your computer, the iPad backup should probably be in that computer backup. I use Time Machine with my MacBook Pro and can access backups from months ago.
On a side note, I also archive backups from time to time. If you right click on a backup name in iTunes>Edit>Preferences>Devices (Windows) or iTunes>Preferences>Devices (Mac) you can save that backup or archive it. It will be date and time stamped. I have no idea why I do this to the degree that I do it, but I probably have 12-14 iPad backups archived in iTunes. -
My iPod touch was destroyed -- do I need a new screen or new device?
Hello.
My 4th Generation iPod touch was run over by a car. The screen has been completely destroyed, with the display now only showing white with several black splotches and there is no detectable touch response, but when plugged in by USB and opened in iTunes, the data on the device seems to be intact. My question is: could my iPod be sent to Apple to have the screen repaired, or do I need new device because the damage is irreversible? (I'm not worried about losing my data here, everything is backed up, I'm looking for whatever option has the monetary advantage.)
I've attached these images in case they can be of any help.
http://imgur.com/KA8XkL1
http://imgur.com/QloZQidLooks pretty bad. If you have an Apple Store nearby, you should make an appointment at the store's Genius Bar, and take it there for a hand-on evaluation. Certainly, do not pay anything close to $200 for repair, since you can get a refurb current gen iPod touch (that runs iOS 7) for $219
http://store.apple.com/us/product/FD723LL/A/refurbished-ipod-touch-32gb-black-sl ate-5th-generation
or $189 for the model without the backside camera
http://store.apple.com/us/product/FE643LL/A/refurbished-ipod-touch-16gb-black-si lver-5th-generation -
my new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.
If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.
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Add a New Blackberry Device Screen
The Add a New Blackberry Device screen stays open with the green wait circle spinning around and around while it says initializing your device. Why won't it sync?
Delivery Time Maintenance
Requested Delivery From 00:00:00
Requested Delivery To 00:00:00
OK
I need a subscreen like above -
My New ipad3, when i click onthe camera app, the front camera works but the other camera only shows a black screen ! Is there something wrong with my iPad ?
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!
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IT SEEMS LIKE MY IPOD 4GEN SCREEN IS FROZEN I RESTORED AND RE STARTED IT BUT EVERY TIME I TOUCH THE SCREEN TO UNLOCK IT OR SOMETHING IT WONT RESPOND SOMEONE HELP!! IT JUST STARTED DOING THIS A COUPLE OF DAYS AGO AND I DONT KNOW WHY ILL TRY TO SLIDE THE SLIDE BUTTON TO UNLOCK MY IPOD BUT IT WONT EVEN LET ME DO THAT ITS LIKE EVERY TIME I TOUCH THE SCREEN TO DO SOMETHING IT DOSENT RESPOND SOMEONE HELP PLEASE
Please don't shout.
Has the iPod ever been jailbroke? -
I have a new device. When selecting the language and country I am trying to connect to a wifi connection and getting the error 'Your Iphone could not be activated because the activation server cannot be reached. Try connecting to your Iphone to iTunes to activate it, or try again in a few minutes.
Where exactly did you get this phone?
Do you have a SIM in the phone?
There are 2 primary causes for this.
Either you don't have a SIM in the phone, which is REQUIRED to activate it, or the phone was hacked to unlock it. -
Ipad mini screen is frozen. Message says Not Enough Storage. Cannot be backed up ect. problem is I can not enter settings to manage storage or even turn the device off. the screen is frozen and will not allow me to do anything. Anyone got any ideas?
OMG!! Thank you, Thank you, Thank you! I did what you suggested and it worked! I know nothing about this stuff. You made my day!
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The screen is frozen while installing software updates. Say about 2 minutes and it has been more than hour. How can I cancel or do something about it? Is it ok to unplugg it? Please advise.
Really?
Is there no other option? No magic key combo that brings up a secret menu?
My imac just froze during a software update install and I too do not know what to do. -
Can't activation, in the screen show message device unknown
hi all,
i have iphone 5 but can't use because activation error.
my iphone 5 now installed ios 7.0.2 but can't activation, in the screen show message device unknown. please help.
thanksMeanwhile I solved the problem myself: the layout screen had sunk to the bottom, just had to pull it up.
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Just got my new phone - tried to download from app store and screen has frozen. Help?
Just got my new iphone and tried to download Angry Birds from the app store. BUT screen has frozen. Any suggestions?
Reset the iPhone by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.
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I activated a new device for my ipod. I can not figure out how to sync newly purchased songs from iTunes onto my iPod.
Hi there,
I would recommend taking a look at the information found in the articles below. The first two articles have the same content, but are geared towards either OS X or Windows.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
How to use multiple iPhone, iPad, or iPod devices with one computer
http://support.apple.com/kb/ht1495
-Griff W.
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