Activating on a second computer

I've transferred my Elements 7 from a desktop to a new laptop, but I'm told it's activated on two other computers already. This is not so - how can I get this sorted out?

Please contact customer service they will increase the activation count.
You should always deactivate your software before reinstalling when you are unable to do so..this error message comes...http://helpx.adobe.com/contact/
Hope it helps!

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Activation code for second computer

A week and a half ago I bought a PS/LR subscription for my iMac running OSX Mountain Lion. A coule of days ago I decided to partition my drive and install Mavericks onto it leaving the original system untouched. I successfully installed PS on the Mavericks partition as my second allowed computer. That's fine. But when I went to install the second iteration of LR onto the new partition it recognized the originally installed version. Apparently LR cam be run by a system drive other than the one it's installed on. By contrast, I was unable to use PS unless I installed that second version on the Mavericks partition.
However, when I try to launch LR it asks for my activation code otherwise it won't run. But when I go to the CC desktop app, it claims that LR is installed and available. I don't have any record of the activtion code that I can find. How do I get ahold of that thing?
ab

Moving this discussion to the Creative Cloud Download & Install forum.
Brunettin this topic has been discussed in http://forums.adobe.com/message/5924442#5924442.

CS5 on-line activation fails on second computer.

I have been running CS5 for years on my old computer. Just bought a new laptop. Still have all CS5 documentation including serial number. My copy of CS5 is registered with Adobe. When I loaded CS5 on the new computer and tried to activate it, the activation failed repeatedly. My purchase agreement states that I can load CS5 on two computers. Tried to use the phone number for phone activations, but Adobe apparently no longer allows phone activations. While I have been dealing with this matter, Adobe has somehow apparently downloaded A NEWER (CC?) version of the CS programs onto my new computer. The icons have all changed, and when I attempt to activate now, the prompt box displays a serial number that is completely different from my CS5 serial number. I need to talk to a real, live knowledgeable support person from Adobe.

Hi there, I just checked your serial number and can confirm this is not an issue with your activation count. You still have activations remaining.
I do, however, think that there is some confusion on your computer with which version is trying to get activated. To fix this, I recommend running the Cleaner tool: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 to remove the existing Adobe products and then re-download Design Premium for Windows here: Download CS5 products
It's just like starting from scratch to prevent version confusion...please let me know how this goes!
Thanks,
Madison

How do i install lightroom 5 to my laptop? as my second computer

I have bought lightroom five for my iMac and now need to put it on my laptop (mac book pro) for use at Tafe. can somebody explain to how to do this please?

Hi acallah
you can active LR in second computer. you can check this out http://www.lightroomforums.net/showthread.php?12046-Question-about-deactivating-license
regards
Deto

Problem with my second computer activation

Hi, I need to install CC on my second computer (Mac Book Pro) but, after download programs, I see that "trial period is finished" and the program asks me a serial number (I have no serial number…)…. how can I do?
On my first computer (IMac) it's all ok.

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
or
Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

How do activate adobe photoshop elements 13 on a second computer. I have an activation code and serial number?

How do activate adobe photoshop elements 13 on a second computer. I have an activation code and serial number?

You may want to ask in the Photoshop Elements forums where there are those who can better handle this question if you run into problems.
Gene

Alternate second computer activation?

currently still with a permanent license suite, and contemplating jumping off the cliff -
My second computer (laptop) changes depending on where I'm going. With CC I understand that I can activate a third computer and then deactivate one of the previous computers. If I were to need to change once a month or once every 2 months, is it possible to keep installations on the 3 computers and switch back and forth. In the end there were always only be 2 computers active and only 1 being used.
thanks in advance.

is it possible to keep installations on the 3 computers and switch back and forth. In the end there were always only be 2 computers active and only 1 being used.
Yes, I do this regularly. Works fine.
Could be installed on more than 3 computers provided it's only ever activated (signed in) on 2 simultaneously at any one time.

Activating second computer

I am having trouble activating photoshop on my second computer. The serial number has only been used once.

Refer to this:
Error "The serial number is not valid for this product" | Creative Suite
For anything else do contact support by phone or web chat.
Mylenium

Activating on second computer

I am a current creative cloud subscriber and have Dreamweaver on my work computer. i now want it on a laptop I will be taking away - using on one computer only at a time. Question is, when I instal on the laptop, how do I activate it there? I have installed the "trial" version and don't know how to "tell" the second computer I am using the program as a creative cloud subscriber and not a potential purchaser.

Login to creative.adobe.com
click the Apps tab and download the software from there.

Can I use my creative cloud membership on a second computer?

Can anyone tell me if I am permitted to use my adobe creative cloud membership on a second computer and if so, how do I download the apps?

Creative Cloud Help | Creative Cloud / Common Questions
Can I use the software I download from Creative Cloud on more than one machine?
Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.
if so, how do I download the apps?
Same way as you did the first time.
Sign in to creative.adobe.com, download the Cloud desktop app then download the software.

How do I add a second computer to my account?

How do I add a second computer to my account?

Your single license allows you to have two active installations, meaning you can have it installed and enabled on two machines. You can have the software installed on as many machines as you like, but only two of them can be in an activated state at a given time.
As far as using the two machines at the same time goes, the jury is currently out on that - I had the question in for clarification but did not get a response yet. They recently rewrote the license agreement and the portion that explicitly stated you cannot use the two at the same time was either removed or relocated somewhere else that I have yet to find.
If you mean that you want to have another machine licensed for someone else to use then you need to buy a new license for that other person.

Why can't I install Creative Cloud on my second computer?

I'm having trouble install Creative Cloud on my 2nd computer -- MacBook Pro. I download the app and clicked on the Installer, and when I initializing the installer, I get this message: Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from "http:www.adobe.com/go/adobecreativecloudapp'. So I click on Get Creative Cloud and the downloading cycle begin again. Also, it asks for Adobe Application Manager. Does anyone have any solutions? Thanks.

The CC has been activated twice, April 2013, July 2014, it needs to deactivated from one of the computer to install it on the second computer, it might be that accidentally, it has been activated twice.
Activation & Deactivation Help
In case the previous computer is not available to De-activate then you can choose to " De activate all" while installing & activating it now, it deactivate the previous one & activate this with one activation count remaining.
Regards
Rajshree

Installing photoshop on second computer

how do I install photoshop on a second computer. detailed info

snamedroc wrote:
On my first computer, which has mac OSX 10.6.8 operating system, I was able to install photoshopCC
On the second computer, which has the same operating system, I says the operating system is not supported by photoshop anymore.
Is there anything I can do to navigate this problem without upgrading my operating system?
When you say you were able to install on OS X 10.6.8 on your first computer, how long ago did you do that? The reason I ask is that Photoshop CC supports 10.6.8, but Photoshop CC 2014 (released this month) does not. That might be why the current version won't install. What you could do instead on your second machine is use the Previous Versions feature of the Creative Cloud app to install one of the older versions of Photoshop that does support 10.6.8, either Photoshop CS6 or Photoshop CC.
Also, regarding CC activation: You don't have to manually deactivate installations of software you installed with the Creative Cloud desktop application. As you install the software on more machines, it will let you use the two most recent installations you signed into, while automatically signing you out of all older installations.

I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are tr

I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are trial versions... How can I actvate them on my second computer ?

On that computer... Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I am trying to install CC apps on my second computer but the apps wont load in the CC window

I am trying to install CC apps on my second computer, but the apps wont load in the CC window, CC just keeps thinking.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Activating on a second computer

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