Activating Photoshop CS5 on a new hard drive
The hard drive on my laptop that had Photoshop CS5 died. I have installed a new hard drive but now I cannot activate Photoshop because it has too many activations. How do I activate CS5 on the new drive?
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Similar Messages
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UNABLE TO INSTALL pHOTOSHOP eLEMENTS ONTO A NEW HARD DRIVE
I am unable to install my Photoshop Elements onto my new solid state hard drive
Thank you for replying. Sorry for the caps.
I am trying to reinstall Elements 10 on Win 7. I have a new hard drive. I can install Organizer but not Editor. It rolls back after trying to install Editor. I do not have the exact error message handy.
I have done an exhaustive review of the symptoms and applied the suggestions in every thread but no luck .
I downloaded a trial of Elements 13 which worked. Then I tried to install Elements 11 but without success. -
Can't reinstall Photoshop CS3 extended after new hard drive
The software appears to install on my windows vista op.sys machine BUT when I try to start photoshop CS3 it just hangs..tried to re-install several times but still same ...Please help
Moving this discussion to the Photoshop General Discussion forum as Users in this forum may have additional suggestions on how to resolve difficulties with opening Photoshop.
Blobbyblobs I would recommend checking your installation log files to see if you received any error messages. You can find details on how to locate and interpret the installation log files at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.
Also did you copy over or migrate the files from your old hard drive or is this a clean installation? -
Re installing photoshop 9 in a new hard drive
I had to change my hard drive in my computer as the old one got damage and don't know how to install my photo shop 9, can anyone help me.
thank youyes, there is but this link should make it more obvious for you.
if you follow all 7 steps, you can dl a trial via one of the links on this page: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and activate with your serial number.
if you have a dl problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem. -
Trying to reinstall photoshop elements 12 on new hard drive with disc. For some reason it won't install. Any suggestion?
For some reason it won't install. Any suggestion?
Any clues you can offer us? Screenshot, error message, error codes.
Without more info we're all guessing. -
Tried to re-install photoshop CS4 to my new hard drive. Message of "Done with errors" and installation failed. Used original disks and tried to load from adobe site on internet. Will not load.
Your HD wouldn't be formatted as case-sensitive, would it?
Beyond that, details are needed:
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I have Photoshop CS5 as a download that I wish to put on a new hard drive for my computer. I have the serial number. How do I do it?
start your installation file on your new hd.
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I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?
jessicar
Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
Contact Customer Care
Photoshop Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
Before the above consider....
a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
question got posted in the Adobe Premiere Elements Forum.
b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
Photoshop Elements 12 in your list to reveal the serial number.
c. Do the install with antivirus and firewall(s) disabled.
ATR -
Installing a new hard drive and want to re-install Photoshop
I need to install a new hard drive and want to re-install Photoshop. Since I will installing a new OS, when I deactivate Photoshop from the old hard drive, should I permanently deactivate or suspend activation?
Help > Deactivate
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New hard drive and photoshop license problem
I have a Dell Inspiron 6000 with a 1.5 Ghz Pentium processor, 2 GB of RAM, and Win Xp/Pro SP3.
The hard drive in this computer failed, and it has been replaced. I used an image backup from Acronis True Image 10 to "restore" the new disk.
Now, when I try to open Phostoshop CS2, I receive a message that the license is no longer valid (I have been using this version of Photoshop for a long time).
I don't have this problem with InDesign CS3 (v. 5.0.2), FrameMaker 7.2b144, or Acrobat 8.1.6.
I didn't find any helpful info on the "Product Activation" web page.
I tried a forum search and a search of Adobe.com using the search criteria "new hard drive and photoshop license problem."
The only relevant item I could find is this:
"Backup and restoration of your system using standard tools do not require reactivation. While reactivation after backing up or restoring the system was required in early versions of Adobe software (such as Adobe Photoshop® CS), Adobe has continued to improve the activation process with new technology that eliminates the need to reactivate after system restoration. In complex situations where the system is being upgraded, we recommend deactivating the Adobe software before commencing the system upgrade. Once the system upgrade is completed, the subsequent install/restore will require reactivation, which is typically accomplished without difficulty and is completely transparent to the user."
So does that mean I have to "reactivate" Photoshop CS2? If so, do I use the Activation window that is displayed when I open Photoshop? The serial number has 20 characters. Will the Adobe (re)activation recognize this old serial number? If not, what do I have to do to get this product usable again?
Please help.>replaced your hard drive and CS2 DRM is looking for the old hard drive number and not finding it
Interesting... I use http://www.terabyteunlimited.com/image-for-linux.htm which creates a bootable CD and runs outside of Windoze
I have made image files and loaded those files to a new hard drive (I use drive swap hardware to make a backup and create a new drive every time I install or uninstall major software) and have never had any program complain about needing activation
But, since the program I use is Linux on a bootable CD, it copies EVERYTHING on a hard drive, even the hidden registration areas as far as I can tell, so when I do a restore to a new drive, everything is put on the new drive -
A new hard drive has been installed on my G4 Mac with OS10.4. I am trying to re-install CS2 Premium on the new hard drive but I no longer have the serial number of my previous Photoshop 5. I need to enter this as the CS2 was an upgrade. I have spoken to Adobe technical support but they no longer support CS2 so are not able to help. They recommended that I try the Adbe Forum. All my Adobe products have been bought legitimately. I know people manage to use pirated Adobe software so there must be some way for me to activate a legally bought product.
Michael
Thank you for your email and suggestion.
I have tried that and the only product listed is my CS5 Design Premium (which was an upgrade), none of my previous Adobe products are listed.
I am now looking to see if I can buy an old version of Photoshop that will work on a Power PC G4 Mac with OS 10.4.
I only need Photoshop on that Mac to paint from, not the rest of the Suite.
It is infuriating that I already have a legitimately bought Adobe product (as all mine have been) but I am unable to use it.
Regards
Trevor -
I cannot find any way to deactivate my Lightroom 5 install prior to moving it to another hard drive like I did on my Photoshop Elements 10 .
There is no activation/deactivation process with Lightroom. Just install it on the new hard drive. You might need your serial number.
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Re-installing Photoshop with a new hard drive
I recenlty installed a new hard drive and now I can't re-install Photoshop CS3 Extended. I keep getting messages telling me to move the program back to the original drive it was once installed in (which I don't know how to do), or the drive/network is unavailable. I'm not sure what to do. Please help!
I am not familiar with those errors. If you have installed it on more than 2 computers, and they are still activated then you will have to call customer service and ask for a reset.
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New Hard Drive Wiped Out Photoshop and Have Tried Reinstalling but it Hasn't Worked
I have a license for photoshop CS5. I recently had a new hard drive installed on my computer. When it was installed, it wiped my photoshop off. I've tried to re-install with the disk/serial #, but the disk pops out every time I put it in. What can I do here? Any help is greatly appreciated.
download the installer and simply input your serial number during installation:
Download CS5 products -
I need to re-install CS5.5 on my new hard drive. Serial number from disk package not working.
if there's a problem with the number of installations, you'll see a message about an excess activation problem.
if that's what you're seeing, contact adobe support for an activation count reset, https://helpx.adobe.com/contact.html
otherwise, attach a screenshot of the error message or quote it.
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