Activating second computer

I am having trouble activating photoshop on my second computer. The serial number has only been used once.

Refer to this:
Error "The serial number is not valid for this product" | Creative Suite
For anything else do contact support by phone or web chat.
Mylenium

Similar Messages

  • Problem with my second computer activation

    Hi, I need to install CC on my second computer (Mac Book Pro) but, after download programs, I see that "trial period is finished" and the program asks me a serial number (I have no serial number…)…. how can I do?
    On my first computer (IMac) it's all ok.

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    or
    Online Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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    You may want to ask in the Photoshop Elements forums where there are those who can better handle this question if you run into problems.
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    currently still with a permanent license suite, and contemplating jumping off the cliff -
    My second computer (laptop) changes depending on where I'm going. With CC I understand that I can activate a third computer and then deactivate one of the previous computers. If I were to need to change once a month or once every 2 months, is it possible to keep installations on the 3 computers and switch back and forth. In the end there were always only be 2 computers active and only 1 being used.
    thanks in advance.

    is it possible to keep installations on the 3 computers and switch back and forth. In the end there were always only be 2 computers active and only 1 being used.
    Yes, I do this regularly. Works fine.
    Could be installed on more than 3 computers provided it's only ever activated (signed in) on 2 simultaneously at any one time.

  • Activating on second computer

    I am a current creative cloud subscriber and have Dreamweaver on my work computer. i now want it on a laptop I will be taking away - using on one computer only at a time. Question is, when I instal on the laptop, how do I activate it there? I have installed the "trial" version and don't know how to "tell" the second computer I am using the program as a creative cloud subscriber and not a potential purchaser.

    Login to creative.adobe.com
    click the Apps tab and download the software from there.

  • Can I use my creative cloud membership on a second computer?

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    Creative Cloud Help | Creative Cloud / Common Questions
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    Same way as you did the first time.
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    How do I add a second computer to my account?

    Your single license allows you to have two active installations, meaning you can have it installed and enabled on two machines.  You can have the software installed on as many machines as you like, but only two of them can be in an activated state at a given time.
    As far as using the two machines at the same time goes, the jury is currently out on that - I had the question in for clarification but did not get a response yet.  They recently rewrote the license agreement and the portion that explicitly stated you cannot use the two at the same time was either removed or relocated somewhere else that I have yet to find.
    If you mean that you want to have another machine licensed for someone else to use then you need to buy a new license for that other person.

  • Why can't I install Creative Cloud on my second computer?

    I'm having trouble install Creative Cloud on my 2nd computer -- MacBook Pro. I download the app and clicked on the Installer, and when I initializing the installer, I get this message: Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from "http:www.adobe.com/go/adobecreativecloudapp'. So I click on Get Creative Cloud and the downloading cycle begin again. Also, it asks for Adobe Application Manager. Does anyone have any solutions? Thanks.

    The CC has been activated twice, April 2013, July 2014, it needs to deactivated from one of the computer to install it on the second computer, it might be that accidentally, it has been activated twice.
    Activation & Deactivation Help
    In case the previous computer is not available to De-activate then you can choose to " De activate all" while installing & activating it now, it deactivate the previous one & activate this with one activation count remaining.
    Regards
    Rajshree

  • Installing photoshop on second computer

    how do I install photoshop on a second computer. detailed info

    snamedroc wrote:
    On my first computer, which has mac OSX 10.6.8 operating system, I was able to install photoshopCC
    On the second computer, which has the same operating system, I says the operating system is not supported by photoshop anymore.
    Is there anything I can do to navigate this problem without upgrading my operating system?
    When you say you were able to install on OS X 10.6.8 on your first computer, how long ago did you do that? The reason I ask is that Photoshop CC supports 10.6.8, but Photoshop CC 2014 (released this month) does not. That might be why the current version won't install. What you could do instead on your second machine is use the Previous Versions feature of the Creative Cloud app to install one of the older versions of Photoshop that does support 10.6.8, either Photoshop CS6 or Photoshop CC.
    Also, regarding CC activation: You don't have to manually deactivate installations of software you installed with the Creative Cloud desktop application. As you install the software on more machines, it will let you use the two most recent installations you signed into, while automatically signing you out of all older installations.

  • I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are tr

    I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are trial versions... How can I actvate them on my second computer ?

    On that computer... Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I am trying to install CC apps on my second computer but the apps wont load in the CC window

    I am trying to install CC apps on my second computer, but the apps wont load in the CC window, CC just keeps thinking.

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • I want to install my Adobe CC on my new second computer. My current second computer needs to be repa

    I want to install my Adobe CC on my NEW second computer.
    My current second computer needs to be repared and I will get this new one.
    How can I install my acount on this new computer without having issues.
    I tried to look for the answer, but the only thing I could find is that once I install the account on the 3th device, I can deactivate it on the second one.
    The problem is: My second computer will be gone already before I receive the third computer.
    Do I need to deactivate my account in advance before receiving my new computer?
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    Angelo

    Hi Di Totto,
    Welcome to Adobe Forum,
    When you install it on the third computer or for the third time & when you to activate it, if it installed & activated already twice, there will be an option of deactivating it from the previous computers, please click on that.
    Next it will allow you to activate on your new machine,
    Now you can go back to your first computer, log out & log back in of Desktopp CC App, launch any product, if there is any product to buy, in that prompt there will be an option to " license the software", please click on that & sign in.
    It will reactivate the CC on the first machine.
    You have already deactivated it from one machine, hence you can activate it on third computer.
    Regards,
    Rajshree

  • Instaliing CS on a second computer

    I own a CS6 Adobe Design Standart, teacher and student edition. I need to install the very same version on a second computer. Can I just purchase another serial number based on my current credentials?

    If you own, or are the primary user of, a single-user or volume license Adobe product that is installed on a computer at work, you can also install and use the software on one secondary computer of the same platform at home or on a portable computer. However, you may not run the software simultaneously on both the primary and secondary computers.
    No more than one user can use a single-user license Adobe product.
    For more information regarding Adobe's activation policy, including recent changes, see the Product Activation FAQ.
    http://helpx.adobe.com/x-productkb/policy-pricing/end-user-license-agreements-faq.html

  • I purchased the CS6 Design standard Teacher edition and am wondering if I can install it on a second computer?

    I purchased the CS6 Design standard Teacher edition and am wondering if I can install it on a second computer?

    Yes Wilsonlaura you can install Creative Suite 6 on a second computer for your use.  You can find details regarding the activation process at Activation & Deactivation Help.

  • Installing Photoshop cs6 on second computer

    How do I install Photoshop cs6 on a second computer (mac) when I don't have the cd anymore?  I originally bought the student version off of Amazon and I registered it with Adobe. I looked up my serial code on my adobe profile, but I don't know the product number. 

    Something is blocking your access to the Internet (or specifically Photoshop).
    This can happen when something like a spyware / Trojan / adware checker is over cautious. In my case it turned out that Spybot search and destroy was being over cautious.
    If this is what has happened to you you can try temporarily disabling your hosts file in the following way. This is assuming Windows 7 (you haven't said which version of Windows you are running).
    Navigate to the following folder:-
    %systemroot%\system32\drivers\etc\
    In my case this would be
    C:\system32\drivers\etc\
    Rename the file "hosts" to something else (in my case I called it "hosts - copy" but you can call it anything).
    Try your activation again.
    Then go back and change the hosts file back to its original name.
    This might solve your problem.
    Good luck
    John

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