Activation code not valid anymore

Hi,
My LR5.7 on Windows 7 crashed. I tried many things and had to download a new version (5.7.1). It doesn't recognize my activation code anymore. Tried each code I had since LR1. What to do? 
Dany

One possible cause is that you downloaded the Creative Cloud version of Lightroom, which doesn't accept your serial numbers; instead you should download the stand-alone version (which does accept serial numbers) from Product updates

Similar Messages

  • CS6 on W7-64 worked fine since April 2013. After a general system update its activation is not recognized anymore. The activation key is suddenly invalid. I uninstalled the sofware and tried to reinstall. Failed. How to get my activation key valid again?

    CS6 on W7-64 worked fine since April 2013. After a general system update its activation is not recognized anymore. The activation key is suddenly invalid. I uninstalled the sofware and tried to reinstall. Failed. How to get my activation key valid again?

    Error "The serial number is not valid for this product" | Creative Suite

  • Activation code not working

    I own a version of Adobe Photoshop CS2. Sadly a little while ago my PC murdered itself with a Mother Board malfunction (or something of that nature) and the computer had to be tossed. Now that I have a new PC I'm trying to reinstall Photoshop but it is complaining the serial number is invalid.
    Tech support, or whoever I was transferred to on the phone, said the serial number was accurate and should be working. The only thing they could discern as an issue was the operating system, which went from Windows XP to Windows 7.
    Naturally they tried to tell me it was a compatibility issue but I get no such error message and the program works perfectly when you use the trial version.
    But because I've been asked like 10 times today, no I don't have a trial version. I have the full version which allows a trial if you are missing the code. The version I have was purchased as a CD, not a download and I have the serial number on the back of the CD case. My CS2 is an upgrade from Photoshop 5.5, which I also have in front of me with it's activation code. I was told I'd need to type in 5.5's code after getting passed the CS2 activation window, but it's CS2 that's bogging me down and being pragmatic.
    I'd like to know how to get the program working. Being told CS2's compatibility issue lies in the acceptance of the serial code is absolutely frustrating. I could understand if the program didn't work at all, but it does. Perfectly. It just won't take my code no matter how many times I type it in and double, triple and quadruple check that I put it in right.
    The exact error I'm getting is "You must enter a valid serial number before activating online or viewing activation options. Please check your serial number and re-enter it, or click the Purchase button to buy a copy of this product."

    You are running an application on a system for which it was never designed.  Things are changing re: security, and Photoshop CS2 has no knowledge of that.
    Try this:
    Either run Photoshop "As Administrator", or turn off Windows UAC on your entire system (with required reboot) then run it.
    If you DO disable UAC, you might want to read up on what UAC does for you (running your apps with only user privileges, redirecting some disk operations, etc.) and understand the benefits/risks before choosing to leave it disabled.
    -Noel

  • Redemption code not valid

    Purchase photoshop elements and the redeption code is not valid.  What should I do??

    Did you enter the redemption code at http://www.adobe.com/go/getserial/?  You can find more details at Serial number retrieval process FAQ | Point-of-sale activation products - http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html.

  • My serial number is not valid anymore, is there a way I can get a new one to activate my product?

    I have had Adobe Photoshop Elements 11 for about a year now and my serial number is not working anymore for the same product. I have a new computer and am trying to download the product, however it won't accept my serial number. Is there a way I can recieve a new serial number to activate my product?

    See:
    My serial number doesn't work :
    http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html
    If that information doesn't help, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • Crystal Reports 2011 Installation Issue, key code not valid

    Folks,
    We have just purchased two licenses for the Crystal 2011 upgrade from DigitalRiver.  The installation completes successfully, using one of the two "digital rights" keys that were provided in the confirmation email from DigitalRiver.
    Upon launching Crystal Reports 2011 for the first time, though, we are being prompted with a License Manager window asking to add a key code for Crystal Reports.  We enter the "digital rights" key provided by DigitalRiver, the same one used during the installation [copy and pasted from the email for accuracy] and receive the error message "The key code you just typed is not valid, please try again."
    Canceling this window or clicking Ok simply closes the Crystal Reports application.
    Any assistance in how to get the application running would be helpful.
    Tested Environments:
    Windows 7 Professional SP1, 32bit
    Visual Studio 2010 w/ CR for Visual Studio 2010 installed
    Windows Server 2008 R2, 64bit
    Thanks,
    Jeff

    Follow-up:
    We went through several iterations of installation and finally decided to mix things up to see if we could get a different response from the software.  The items that we performed differently were as follows:
    1.  Ran the setup.exe as administrator [even though we have full admin access as the logged in user]
    2.  Hand typed the digital rights key rather than cut/paste from the email
    3.  Performed a custom installation rather than the default and de-selected all of the SAP and other software integration options.
    The software ran fine without prompting with the License Manager.
    My guess is that it was the removal of the integration pieces that allowed the application to run.  We'll perform our next install with just that change and see if it is the culprit.
    Jeff

  • Integration Kit for SAP 90 Day Eval Key Code Not Valid

    I downloaded the Integration Kit for SAP 90 Day Evaluation from this site:
    https://boc.sdn.sap.com/node/18962
    However, the Key Code listed on the web site is not Valid.

    Hi Jim,
    I called customer service of Business Object and they advice me to post the question in forum and some one from technical support team will answer. Any update from tech support team is apreciated.
    Thank you.
    Regards
    Pushparaj.

  • LIcense code not valid!

    Due to problems with my old N82, I bought a new N82 and are now trying to use MAPS, but whenI try to enter the license code, I get the message "This license code is not valid".
    To get to this message was a hazzle, but finally I got there, connected to the server and god the "Update completed" info, whereafter it comes to a page where I can buy Licenses or enter license codes - it's here I enter my PAID FOR license code, which is valid until spetember 2009, and then get this "not valid" reply.
    Doe's anyone know what the problem is and how to solve it?
    Solved!
    Go to Solution.

    It doesnt matter where you have purchased the phone to transfer the license as you can buy license for an region.
    Your llicense says it is not valid as it might have exceeded the number of devices attaced to it,
    You can have the license attached to either 1 IMEI and 2 Sims or 2 IMEI and 1 sim at any time,
    In the event you have exceeded the number of devices then the license has no more option to register another devise it will return as invalid.
    All you have to do is call nokia and they will replace the imei to the new one and you would just have to do the update.
    they will require your previous and current IMEI number plus if you have the license code and some other details for verification.
    Mark me a KUDOS if this has helped...

  • Bought gift card today at best buy, unable to redeem it, code not valid

    Purchased a gift card tonight in Washington, tried to redeem, but the system indicated that the code was not valid, verified the number to be correct, in Washington but from south africa

    Unfortunately the Gift Card can only be redeemed in the Country of Origin and you must have a Valid Billing Address in that Country...

  • HT5312 What if my rescue mail address is not valid anymore and I forgot security questions?

    I felt a need to change my password for iCloud usage (After over a year and after getting new iPhone).
    Unfortunately, I truly forgot my security questions (I do not remember setting them up ) and what makes the story even worse:
    I do not use anymore the rescue mail address…
    Please advice how can I proceed to CHANGE my password?

    Best bet at this point is for you to contact Apple >  Contacting Apple for support and service

  • LR 30 day trial purchased education version & activation code not working

    Hello
    I purchased a iMac 5K and had been using Aperture on my old machine. Felt this was a good time to change to LR 5.
    Downloaded the 30 day trial and decided yes I was very happy the software. I purchased the education version and received my code via email. This code is not being accepted by LR 5.7.1.
    Is the download version different to the one I have purchased?
    Do I need to delete the version I have installed and then use the disk provided? If that is the case can I reload all my past 2 weeks changes to LR?
    Many thanks for your help.

    You’re not by any chance running the creative cloud version of LR are you?
    The CC download can only be validated by subscription, not with a serial number.
    If so, send it to the trash and use this download link for v 5.7.1; then enter your serial number.
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5856
    N.B you can use your DVD disk if preferred but you will need to update via the help menu to 5.7.1 after installation.
    Your photos and catalog won't be affected.

  • N73 activation code not working

    i purchased the N73 music edition and sent teh action code to 5555 but the message is not going to 5555 and failing .
    All other SMS's are going thru .
    Kindly help to get activation code

    You are running an application on a system for which it was never designed.  Things are changing re: security, and Photoshop CS2 has no knowledge of that.
    Try this:
    Either run Photoshop "As Administrator", or turn off Windows UAC on your entire system (with required reboot) then run it.
    If you DO disable UAC, you might want to read up on what UAC does for you (running your apps with only user privileges, redirecting some disk operations, etc.) and understand the benefits/risks before choosing to leave it disabled.
    -Noel

  • Movie rental redemption code not valid?

    I have a free movie redemption credit which showsa as unused in my itunes account, but when I attempt to redeem I get the message that the code has already been used. Anyone else had this issue?
    Emailed apple support but neveer eceived a reply

    Did you enter the redemption code at http://www.adobe.com/go/getserial/?  You can find more details at Serial number retrieval process FAQ | Point-of-sale activation products - http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html.

  • Activation Codes not showing up on XBR65X950B or FMPX10 please help sony support unhelpful

    I've been diverted over 6 different support teams and no one has been able to even be able to address this problem.  I am trying to register my TV and media player in order to purchase movies on the Sony Entertainment Network.  Please help as Sony's lack of customer service call centers have not been able to even address the question.

    Hi  amsjmuskal,
    Welcome to Sony Community!
    Please try perform the steps below to locate the registration code on the Internet video device:
    Using the supplied remote control, press HOME.
    Use the up arrow or down arrow button to select Applications.
    Select Sony Entertainment Network icon and press OK.
    Select Activate Enhanced Feature and press OK.
    Select Open.
    The registration code appears on screen.
    NOTE: The Registration code will not appear once the service has been registered.
    Thanks!
    Jerome
    If my post answers your question, please mark it as "Accept as Solution"

  • IWork and iLife purchase with codes not valid on the new computer?

    Hi,
    last year I downloaded the iWork and iLife suites on the macbook pro provided by my school. I'm not sure how it works but I had the iWork suite and I used to update it with my Apple ID, now I can't. I just got an old macbook air (sold before the apps were included for free) and I was trying to download the suite but it's not in the purchased apps and it's not free. I used to have them, do I have to buy them again?
    Regarding the iLife suite the situation was slightly different. I basically downloaded them with some codes given me by the Apple support, do they work only for a single computer?
    Thank you!
    P.S.: In case I can't download them again, do you know if Apple offers discounts on its apps for students?

    Apple does not offer education discounts to individuals for software.
    If the Mac belonged to the school, the apps also belong to the school. If you now have your own used Mac, then you will need to buy the apps for yourself.

Maybe you are looking for

  • Playlists and purchased songs lost from new iTunes download

    I've just downloaded the latest version of iTunes onto my laptop.  I've now noticed that all of my playlists are missing, and most of the songs that I've purchased from iTunes in the last 6 months or so are also missing from iTunes.  Although when I

  • Adobe Form output

    Hi Friends I am printing Delivery output using Standard program "RVADDN01" via Adobe Forms. Inside the form I have some logic to validate Line Item characteristics. Based on that I want to restrict that line item.Its working fine. If we don't have an

  • Where is the deco tool in flash professionnal cc (Was: flash professional cc)

    I want to know if someone know where is the deco tool in flash professionnal CC ?? or how can I use someting similar? the ting I want to do is a flake effect going out of a compagny logo. I don't want to do it frame by frame by hand.

  • Should my UL behave like this?

    Ok this is not really a "problem question" but more of a general "is this element behaving correctly?" question.. I have created a new masthead section for my site, and have used a right-floated UL called "rightlist" with a background image. The UL u

  • Ayuda!! no puedo guardar archivos en illustrator

    Mi problema es que hay algunos archivos que al tratar de guardar se cierra el programa y me lanza este mensaje "adobe illustrator cs3 dejo de funcionar"; ahora esto empezó a pasar de un día a otro y sucede con todos los archivos que tengo. Es curioso