Activation - computer crashed, reinstalled Adobe 8, but unable to submit activation info to adobe - "cannot find internet." Tried deactivating/reactivating, partly successful, but cannot get print to adobe pdf to work, says program needs to be activated
My computer crashed a few years ago, and I called Adobe and received help getting the software reinstalled and activated. Computer messed up again in January and I had to reformat/reinstall everything. This time I loaded Acrobat and am able to view and edit files, but cannot print to Acrobat pdf. Error message says it has to be activated. I try to activate but get an error message
When I try to register I get this
I cannot get past this message to try submitting again. Telephone support is apparently no longer available. I go to online registration and find I'm already registered and cannot find a way to get this resolved.
I'm having to use a cheesy, free pdf creator program to print to pdf and I'm missing my full acrobat, even though it's old and decrepit. someday I'll be able to buy the current version, but cannot budget it for now. Help!
Looks like we have the exact same problem. Thank you for the description, now let us wait for a solution. Except three computers got fried at the same time at my end, there are four products lost and I have no idea what was where.
Similar Messages
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hd crashed; fixed, but cs2 says i need to activate;
activation window discontinued 2 weeks ago (of course);
adobe has window for downloads i was directed to;
http://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2%5Fdownloads
- download doesn't happen
Can anyone help????Hi Mylenium,
Thx for the quick reply.
Safaris
Upgraded to 10.6.8 after crash from 10.4
CS2 is saying it's running trial versions, need to activate
(I do own the CS2, so there's no complication there.)
Original activation window closed;
Redirected to above website;
Click on CS2 download;
Download manager never kicks in;
Brings me right to a pdf screen w/instructions on what to do with download
-Chris -
I'm trying to share my libraries on different PCs. I have turned Home sharing on in "File", but if I try choose the sharing tab in "Edit", "Preferences", It says Bonjour needs to be activated. Where do I do this?
Try updating iTunes on your PC. Hopefully it'll re-install or fix the Bonjour issue.
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My computer crashed before I was able to deactivate my Visual Communicator 3 software. Please help! I have my disc, but cannot activate my program again. I have projects that I cannot access. Please help!
I wish I could help, but I am in a similar situation.
I need to deactivate it because we are getting rid of the computer it is on and are buying a new one. When I go to Help there is no Deactivate option. The only options are: "Help", "Hide Coach", "Tip of the Day", "Adobe Website", "Technical Support Website", "Frequently Asked Questions", "Check for Updates", "Register", "Download e-License..." (Greyed out), "Return e-License..." (Greyed out) and "About Adobe Visual Communicator 3". I spoke with support through chat and they said my product was no longer supported.
Patrick -
My iPod Touch says it needs to be activated. I go to activate it using wifi and it comes up with Activation Error: this device is not registered as part of the iPod Developer Program. I'm not a memeber of that. I'm not even an developer, I'm 14. My iPod has worked normally for months now. Then I go to connect it to iTunes to reset it (I have checked and iI have the latest version) The computer recognises the iPod is connected Tand it charges but nothing appears up on iunes. It worked fine yesterday
You say you have iOS 7. If you are a developer you have access to the private OS 7 developer's forum
iOS 7 Developer forum- Apple Developer
Otherwise you are on your own
PSA: iOS 7 If you're not a developer, don't install developer betas on your iPhone | TUAW - The Unofficial Apple Weblog -
why i'm not able to open pdf files? says i need adobe reader, but not sure where to get it.
Welcome to the Apple Support Communities
You can use Preview to open PDFs. Right-click a PDF file and go to Open with > Preview -
Our computer crashed that we mainly used iTunes on for upgrades, new purchases, etc. We've downloaded iTunes onto my laptop but none of my apps are in the library. We've made this laptop an authorized computer, but it's still not working. Why is this?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I am using icloud and info desapear from ical and several times from my agenda too.
But I desperately need the info from my ical.
I tried using the time machine but i received a messagem saying that they can not modify ical.
Can somebody help me?First of all, we are not Adobe. This is a user to user forum. We are consumers just like you. And I have arthritis, too, although not severe.
Now let's see if we can help you resolve your problem.
Where was it purchased from?
Was it downloaded or was a disc purchased?
What is your operating system?
Is it version Photoshop Elements 13?
Did you use a redemption code to get a serial number?
Did you sign in/activate?
Did you create an Adobe account? -
when i open Itunes its telling me i need the current version of Quicktime, but i installed it when i upgraded to the new version
i also checked which version of quicktime im running (which is the one it says i need) i tried upgrading quicktime and i have repaired and reanstalled Itunes
i cant find any help in the trouble shooting section about this so if anyone could help me that would be awsomeI try and download QuickTime stand alone, but it only is a package with Itunes,
it is available as a standalone. there are two different versions of the installer on the download page. take a closer look at the area of the page immediately below the "Download the Free Player" heading (to the left of the page):
Quicktime 7.1.3 Installers … get the one that doesn’t mention itunes -
I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?
Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario -
Trying to get icloud, installed snow leopard, now it says I need OSX, but my processor isn't right for it. Is this possible? Do I need to buy a nw computer? will I loose all my mobile me storage?
You will lose the entire contents of your iDisk whether or not you migrate to MobileMe as there is no equivalent in iCloud and MobileMe will be terminated at the end of June. You will need to download any data which you don't have on your Mac already.
Snow Leopard is not compliant with iCloud and most of the facilities will not work. You can migrate from MobileMe to iCloud at http://me.com/move even with Snow Leopard: when asked to confirm that your Mac is running Lion just lie and say 'yes'. Of course you won't be able to access iCloud directly from your Mac.
If you have MobileMe mail set up to collect mail from external POP accounts you should cancel this before migrating, or you may find it still working in iCloud (where it isn't supposed to) and with no way of stopping it.
This will be the situation with Snow Leopard when you have migrated:
Your email, calendars, and 'Find my iPhone' will be migrated to iCloud. Contacts and Bookmarks cannot be migrated from a Snow Leopard Mac.
Your iDisk, together with website hosting and Gallery, will continue to work as before until next June.
Syncing of Dashboard Widgets, Dock Items and Keychains between Macs, and Mail Accounts, Mail Rules, System Preferences, Signatures & Smart Mailboxes between Macs & iOS devices, will cease altogether.
You will be able to access email and calendars on the iCloud website at http://icloud.com provided your browser is reasonably up-to-date.
You will not be able to sync contacts or bookmarks from a pre-Lion Mac.
You will be able to enter the server settings for email manually in the Mail application and access your email.
You will not be able to sync your calendars directly.
Some people have been able to set up calendar syncing by using the method detailed here - this is an unsupported hack and may not be reliable, and may stop working at some future point.
There appears to be no method of syncing contacts (though Address Book on a Mac can be synced with Google or Yahoo address books - I don't know how reliable this is).
There are a couple of third-party solutions which may be of interest.
BusyCal is an iCal-like calendar application with extra facilities: it can sync with the iCloud Calendar while running on Leopard, Snow Leopard or Lion. A single user licence (two machines allowed) is $49.99.
Soho Organizer can sync Calendars and Contacts with iCloud on Leopard, Snow Leopard and Lion. A single user licence (multiple machines allowed) is $99.99. -
I just purchased a adio book and now I am trying to get it to itunes. It keeps saying i need a audible account username and password? I put in my itunes info but that is not it? the book is in "public": on my computer could you help me
Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G. -
I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?
If it is the first CS version then you will need to check out the following. I believe it applies to CS as well even though it specifies CS2....
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 - http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l -
I'm trying to activate iMessage on my iPad 2 - I keep receiving an error message saying I need to check my connection even though I am already connected through wi-fi and the connection is strong. Please advise.
Possibly there's a firewall in the router. For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
You will need administrative access to the router. If a firewall is present, turn it off and test the iPod again. If it works, turn the firewall back on but weaken it a notch and test the iPod again. Repeat as required. -
Problem! I just copied my extern hdd to finder and tried to open my files when I get the message: "The Map ”Pictures” can not be opened since you don´t have authority to see it´s contents! What??? No one else has access to my computer....now I can´t open my 300 Gb on my hdd in my Macbook Pro. Help?
I've had this happen a few times before. What I found works is repairing the permissions. To do so click on go and then to utilities. click disk utilities. In disk utilities select the drive and click repair permissions. It may take a little time but try accessing after that.
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