Activation date has passed, broadband is not activ...
Hi,
My activation date was yesterday. It has now passed and, somewhat unsurprisingly, my broadband has not been activated. On the BT ordertracking page, regarding the broadband it informs me "your broadband order is in hand with a member of our team....". Regarding the phone line it says "We are currently investigating your line order with our supplier....".
Has anyone had this problem before? What causes this problem? How long should it normally take from now to get connected? It says to call customer services if it is past activation date and BT don't get in touch (which they haven't so far), but I'd prefer not to have to spend an hour of my evening on hold.
Thanks,
Chris
Hi malfunct,
Welcome to the community and thanks for posting!
I'm sorry for the delay getting service connected. Is everything up and running now? If not, click on my username and under the section "about me" you'll see the link to get in touch with us. We can help sort things out from here.
All the best,
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
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news:[email protected]...
>
OK. I can't be as much help as I was hoping, since I
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Co3 error activation date has passed
Hi all I'm having problems with vision everytime i reboot the box that was delivered yesterday i get the c03 error i tried calling call centre there usless keep saying i promise it will come on it takes time but my activation date has now pass im starting to wish i never left virgin now any ideas how i can watch tv
Hi,
1. A C03 error means your Vision account has not been set up correctly at BTs end.
2. A c02 error means the box tried to upgrade its software and failed. This 99% probably happened because of point 1.
Get the Mods on it. They are very helpful.
Rank - Mostly Harmless. -
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Broadband activation date has passed and no broadb...
After my contract broadband with O2 was sold to Sky and sky jacked up the price. I decided to switch to BT broadband. The sign up was fairly straight forward and I was given an activation date January 20th, hub arrived same day and BT sports was turned on too. I plugged in hub on Tuesday morning and it went orange with a flashing red b. I left it till the evening just in case I was being impatient but still no blue light. I had a text message that same evening apologising for the delay and they will call me on Thursday 23rd and not to call as there was no need. That's in itself was frustrating, the lack of information and the disregard for customer care. There was no call on 23rd so I decided to call them and was told that there is an issue and that a specialist would be in touch and there was nothing they could do just wait for the call. Up to now I have had no further information and I'm just frustrated by the lack of information or renewed activation date it's making me regret changing providers. Can anyone enlighten me as to what's happening and where this fabled specialist is?
Hi Novvy26,
I would like to take a look at your account to see what is happening with your order for BT Broadband. Please send me in your details using the "Contact The Mods" link found in my profile.
Thanks
PaddyB
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
Broadband activation date has passed, and nothing....
Hi all,
So yesterday we had our new BT services in a property that we've just moved to. The OpenReach guy was actually early and after about an hour had the line up and running. Our equipment hadn't arrived so we couldn't test broadband but the phone line seems to be working fine.
Then our equipment arrived and we set it up but the blue B didn't glow. We thought this was fair enough as they do say up to midnight. Then at about 4 I received an email and text saying that the service was all ready to go. So we tried again but still the b light didn't glow.
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Any advice?
Thanks.Hi jacklenox,
Welcome to the forum and thanks for posting. I can look into this if you wish. Drop me an email with the details. You’ll find the “contact us” link in the about me section of my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
My activation date has passed but my order status ...
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Solved!
Go to Solution.Once the Forum Mods have read your post they will post an invite here once you reply to them they will take personal ownership of the problem until resolved
do not send them a Personal Message as this is the incorrect contact method and cannot be properly tracked also the mod contacted may not be on shift for sometime and this will delay your help
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My activation date has passed and still no broadba...
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After all of the promises BT have made and not kept I am supremely disapointed!Hi thommegzy,
Welcome to the community and thanks for posting!
Sorry for the delay getting services set up in your new flat. I can help you get connected from here. Click on my username and under the section "about me" you'll see the link to get in touch with us.
Please include the link to this thread when you complete the form and whenever we've received your details we'll take it from there.
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Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
How can we find out data in an editable ALV grid has been changed or not?
Hi Experts,
How can we find out whether a data in an editable ALV grid has been changed or not.
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FM -> REUSE_ALV_GRID_DISPLAY_LVC
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So kindly sugest me an alternative.
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Thanks for your answer. I already saw this post.
See this method.
CALL METHOD reuse_alv_grid->check_changed_data
IMPORTING
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So how to explain this as best as possible....
First off, I have seen this "issue" since ConfigMgr 2012 RTM and I have seen it continuously through the various upgrades done on the way to ConfigMgr 2012 R2. The environment consists of a single AD domain, one ConfigMgr Primary site with 30 DP's
and 1500 computers.
Application B is created and it should supersede application A. The application is present on all computers throughout the environment. The application is distributed to all DP's. The deployment of application A is targeted to a collection containing all
computers. Then the deployment of application A is deleted. Application B is then configured to supersede application A with an uninstall of application A and the deployment type is replaced with the deployment type of application B. The option that Allows
users to see older deployment types is not selected. Now application B is deployed to the same collection as application A was. The deployment settings are configured with a deadline date in the future (to match the corporate maintenance window - not a ConfigMgr
maintenance window), but the application should be visible for users who want to upgrade before the deadline is reached. The option of automatically upgrading any superseded versions of the application is selected. The deployment is not created as a required
deployment, but only available.
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has been successfully installed. I refuse to believe that close to a 100% of the users actually select the option to upgrade application B before the deadline has been passed.
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/Tom ErikWell, it's an available deployment. The only thing that it should do is to upgrade the superseded application, if present on the computer and that is set to be performed several weeks in the future. In the particular example (log files) below, the deadline
is set to be on 1 April 2015 (!). All deployments are set to use client local time, when deployed to a computer collection. All other user (if I remember correct) deployments are set to use UTC, as client local time is not an option.
What I do see on a particular computer is that when no user was logged on, the deployment started the application installation. This is what I found in the AppEnforce.log (notice the time stamp around the 18th at 13:42):
+++ Starting Uninstall enforcement for App DT "Install Microsoft Office 2010 w/SP2 - x86 - Windows Installer (*.msi file)" ApplicationDeliveryType - ScopeId_5A0DA406-A98B-4302-9061-7A14FC9FCC1E/DeploymentType_7edd6b29-eb40-4019-a0c6-04da65e3407a, Revision - 4, ContentPath - C:\WINDOWS\ccmcache\o1, Execution Context - System AppEnforce 18.02.2014 13:42:20 1164 (0x048C)
A user is not logged on to the system. AppEnforce 18.02.2014 13:42:21 1164 (0x048C)
Performing detection of app deployment type Install Microsoft Office 2010 w/SP2 - x86 - Windows Installer (*.msi file)(ScopeId_5A0DA406-A98B-4302-9061-7A14FC9FCC1E/DeploymentType_7edd6b29-eb40-4019-a0c6-04da65e3407a, revision 4) for system. AppEnforce 18.02.2014 13:42:21 1164 (0x048C)
+++ Discovered application [AppDT Id: ScopeId_5A0DA406-A98B-4302-9061-7A14FC9FCC1E/DeploymentType_7edd6b29-eb40-4019-a0c6-04da65e3407a, Revision: 4] AppEnforce 18.02.2014 13:42:21 1164 (0x048C)
App enforcement environment:
Context: Machine
Command line: setup.exe /uninstall ProPlus /config uninstall_config.xml
Allow user interaction: No
UI mode: 0
User token: null
Session Id: 4294967295
Content path: C:\WINDOWS\ccmcache\o1
Working directory: AppEnforce 18.02.2014 13:42:21 1164 (0x048C)
Prepared working directory: C:\WINDOWS\ccmcache\o1 AppEnforce 18.02.2014 13:42:21 1164 (0x048C)
Prepared command line: "C:\WINDOWS\ccmcache\o1\setup.exe" /uninstall ProPlus /config uninstall_config.xml AppEnforce 18.02.2014 13:42:22 1164 (0x048C)
Executing Command line: "C:\WINDOWS\ccmcache\o1\setup.exe" /uninstall ProPlus /config uninstall_config.xml with system context AppEnforce 18.02.2014 13:42:22 1164 (0x048C)
Working directory C:\WINDOWS\ccmcache\o1 AppEnforce 18.02.2014 13:42:22 1164 (0x048C)
Post install behavior is BasedOnExitCode AppEnforce 18.02.2014 13:42:22 1164 (0x048C)
Waiting for process 5108 to finish. Timeout = 120 minutes. AppEnforce 18.02.2014 13:42:22 1164 (0x048C)
Process 5108 terminated with exitcode: 3010 AppEnforce 18.02.2014 13:51:27 1164 (0x048C)
Looking for exit code 3010 in exit codes table... AppEnforce 18.02.2014 13:51:27 1164 (0x048C)
Matched exit code 3010 to a PendingSoftReboot entry in exit codes table. AppEnforce 18.02.2014 13:51:27 1164 (0x048C)
++++++ App enforcement completed (547 seconds) for App DT "Install Microsoft Office 2010 w/SP2 - x86 - Windows Installer (*.msi file)" [ScopeId_5A0DA406-A98B-4302-9061-7A14FC9FCC1E/DeploymentType_7edd6b29-eb40-4019-a0c6-04da65e3407a], Revision: 4, User SID: ] ++++++ AppEnforce 18.02.2014 13:51:27 1164 (0x048C)
And this kind of corresponds with what I can see in the ServiceWindowManager.log (again, notice the timestamp at 13:42):
OnIsServiceWindowAvailable called with: Runtime:1, Type:6 ServiceWindowManager 18.02.2014 05:00:00 3924 (0x0F54)
Biggest Active Service Window for Type=6 not found ServiceWindowManager 18.02.2014 05:00:00 3924 (0x0F54)
Program cannot Run! Setting *canProgramRun to FALSE ServiceWindowManager 18.02.2014 05:00:00 3924 (0x0F54)
WillProgramRun called with: Runtime:1, Type:6 ServiceWindowManager 18.02.2014 05:00:00 3924 (0x0F54)
A Service Window of this type exists. ServiceWindowManager 18.02.2014 05:00:00 3924 (0x0F54)
There exists a Service Window of this Type, for this duration. The Program will run eventually. ServiceWindowManager 18.02.2014 05:00:00 3924 (0x0F54)
ServiceWindowManager 18.02.2014 05:00:00 3924 (0x0F54)
OnIsServiceWindowAvailable called with: Runtime:7200, Type:2 ServiceWindowManager 18.02.2014 13:42:17 5504 (0x1580)
No Restricting Service Windows exist. It can therefore run... ServiceWindowManager 18.02.2014 13:42:17 5504 (0x1580)
OnIsServiceWindowAvailable called with: Runtime:7200, Type:2 ServiceWindowManager 18.02.2014 13:42:19 3396 (0x0D44)
No Restricting Service Windows exist. It can therefore run... ServiceWindowManager 18.02.2014 13:42:19 3396 (0x0D44)
OnIsServiceWindowAvailable called with: Runtime:7200, Type:2 ServiceWindowManager 18.02.2014 13:51:27 5704 (0x1648)
No Restricting Service Windows exist. It can therefore run... ServiceWindowManager 18.02.2014 13:51:27 5704 (0x1648)
OnIsServiceWindowAvailable called with: Runtime:7200, Type:2 ServiceWindowManager 18.02.2014 13:51:28 756 (0x02F4)
No Restricting Service Windows exist. It can therefore run... ServiceWindowManager 18.02.2014 13:51:28 756 (0x02F4)
OnIsServiceWindowAvailable called with: Runtime:7200, Type:2 ServiceWindowManager 18.02.2014 14:03:52 5060 (0x13C4)
No Restricting Service Windows exist. It can therefore run... ServiceWindowManager 18.02.2014 14:03:52 5060 (0x13C4)
OnIsServiceWindowAvailable called with: Runtime:7200, Type:2 ServiceWindowManager 18.02.2014 14:03:52 6096 (0x17D0)
No Restricting Service Windows exist. It can therefore run... ServiceWindowManager 18.02.2014 14:03:52 6096 (0x17D0)
OnIsServiceWindowAvailable called with: Runtime:7200, Type:2 ServiceWindowManager 18.02.2014 14:04:12 4192 (0x1060)
No Restricting Service Windows exist. It can therefore run... ServiceWindowManager 18.02.2014 14:04:12 4192 (0x1060)
OnIsServiceWindowAvailable called with: Runtime:7200, Type:2 ServiceWindowManager 18.02.2014 14:04:14 5828 (0x16C4)
No Restricting Service Windows exist. It can therefore run... ServiceWindowManager 18.02.2014 14:04:14 5828 (0x16C4)
There are no maintenance windows configured in ConfigMgr at all for any collections.
/Tom Erik -
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