Activation day today and internet not working

Hi We have Sky TV and have just transferred to sky unlimited broadband and land line today. I've plugged everything in OK and the landline is working.The internet light isn't on but my phone can pick up the hub on the wifi settings.  Does it normally take a while for the broadband to kick in ? Thanks

Your connection could be down anywhere from 15 minutes to all day there is no set time frame unfortunately on activation day.

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