Activation de Premiere Pro CC?

Bonjour,
j'ai un problème avec l'activation du logiciel Première Pro acheté grâce à l'abonnement Créative Cloud. Après 1 mois d'utilisation et malgré le payement de mon abonnement, CC considère que mon logiciel était en "version d'essais" et que celle-ci est expiré. J'ai beau avoir cherché sur le FAQ d'Adobe, et suivit les conseils concernant les problèmes d'activation du CC, l'installation/réinstallation, connexion/déconnection et même le changement en Anglais Int. mais aucune solution ne fonctionne. Mon logiciel n'est maintenant plus accessible!
Je n'ai pas réussis à accéder au service d'aide en ligne par tchat, donc je viens poser ma question ici.
Je possède donc une licence d'un an à Première Pro CC, sur mon mac OSX v10.9.5
merci de votre attention.

Même problème, même OS pour moi. J'ai eu possiblement un embryon de réponse ici: Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC : dans la section "check your hosts file", au chapitre:
Start an Internet browser, such as Firefox or Internet Explorer, and open one of the following links, depending on the version of Creative Suite:
CS5.5: https://activate.adobe.com/test
CS6 and later: https://lm.licenses.adobe.com/gdf/status.jsp
Les liens ne fonctionnent pas. j'ai tenté de corrigé avec la méthode qu'ils donnent mais sans succès, tu aura peut être plus de chance.

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