ACTIVATION ERROR IN ADOBE ELEMENTS

HELLO!
I'VE HAD MY SOFTWARE INSTALLED IN 2 COMPUTERS. ONE OF THEM CRASHED AND HAD TO BUY A NEW ONE. NOW ADOBE ELEMENTS DOES NOT WANT TO INSTALL IN MY NEW COMPUTER BECAUSE IT STATES THAT THE SOFTWARE IS BEING INSTALLED PREVIOUSLY IN 2 COMPUTERS. I CAN'T DEACTIVATE THE OTHER BECAUSE THE COMPUTER IS NOT AVAILABLE, SO, SOFTWARE IS NOT AVAILABLE FOR THAT COMPUTER. HOW CAN I FIX THIS?

Contact Adobe customer support:
http://helpx.adobe.com/contact/

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It sounds like you downloaded the wrong application, namely Adobe Premiere Elements.
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Here's the link to the forum you want:
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If you mean Photoshop proper, since you are posting in the Photoshop forum, give version details and your system specs.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
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the type of file you were working on,
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http://forums.adobe.com/thread/419981?tstart=0
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Hoerup
Thanks for the update. Sorry that the news was not better.
There are several cases of keyframe error 142 being reporting, some for version 12 and some for version 13.
In your case, we may be able to get some help from Adobe via its Adobe Chat since you have purchased, registered, latest version
Premiere Elements.13. Let us see what Adobe Chat can do for us. Please click on the following link
Contact Customer Care
Premiere Elements
Premiere Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the link does not hold its set, then you will need to navigate to Chat Panel using the above links.
As of a moment ago, the Chat Panel was seen to be active. The titles are not ideal, but they do lead
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fully or transfer you to an Adobe group which can.
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ATR

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Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
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----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
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Hi,
Following the instructions in this document should resolve the problem you are facing : Cannot install Premiere Elements 10 on Mac OS.
Do let us know if you continue to have the same problem.
Thanks

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The first thing to do when behavior suddenly changes like this is to reset the application preferences. Simply rename the preference file listed here and then retry: Preference file locations | Photoshop Elements and Premiere Elements

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any ideas how to fix this, i don't know or haven't faound out how to contact Adobe supporet....

Here's the contact link for Adobe support. It's just three clicks from the site's home page.
Contact Customer Care

ACTIVATION ERROR IN ADOBE ELEMENTS

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