Activation error in AME CS6 on Mac

I have four user IDs on my Mac: my everyday user account, another account for my wife, a guest account, and a root account. Today I was using AME in my regular account and it worked fine. Then I switched by my wife's account (I quit AME in the regular account but did not log out). When I launched AME in my wife's account, I got an error "Thank you for using AME. The Adobe product that installed Media Encoder has not activated. Please launch and activate that Adobe product before continuing to use Media Encoder." I figured it was due to using my wife's user ID, but when I came back to my own regular account, I got the same error. All other Adobe products work fine. Any ideas how to fix this?

Use another browser and download it again.
Mylenium

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does your macbook meet the system requirements:
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Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X Mountain Lion (v10.8) when installed on Intel based systems. Refer to the CS6 FAQ for more information about Mac OS X Mountain Lion support.**
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if so, attach a screenshot of the error.

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Use another browser and download it again.
Mylenium

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Hi Sam,
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Hello,
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Exit Code: 22 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW041 ...
-------------------------------------- Summary --------------------------------------
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Installation failed. Error Code: U44M1P7
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Process:         Adobe Illustrator
Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         690 (16.0.3)
Code Type:       X86-64 (Native)
Parent Process: launchd
Date/Time:       2012-12-14 10:51:01.960 +0000
OS Version:      Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:          140082 sec
Crashes Since Last Report:           3
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      AF171280-6487-4EAF-B5A3-3862A0E67D49
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
Referenced from: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
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Binary Images:
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Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
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Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
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USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9223, 0x24120000 / 4
USB Device: iPhone, apple_vendor_id, 0x12a8, 0x26400000 / 3
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Thanks very much for the reply, I tried it but it wouldn't install the error I now get it:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DS012 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 4 warning(s)
----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
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WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)
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Hello out there
I have a problem with InDesign CS6 on Mac OSX 10.9.3 and I'm really desperate right now...
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You can find the crash log here:
http://db.tt/vzRV3kzt
These are my computer facts:
I really tried everything..
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http://helpx.adobe.com/indesign/kb/indesign-or-incopy-freezes-or-1.html
and this:
http://d43.me/blog/1370/fix-for-applications-crashing-on-startup-in-mountain-lion/
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I am on Windows, but have 2 links that may help
Mac 10.9.3 and CS6 https://forums.adobe.com/thread/1480238
next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml

The file is not compatible with this version of photoshop / CS2 error -- Same File : CS6 no error / CS2 error , I need trouble shooting method, Please

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Hi
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Help with Dreamweaver CS6 for Mac

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Ask in the DW forum.
Mylenium

Activation error in AME CS6 on Mac

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