Activation Error: must deactivate first but old PC has a new operating system.

What should I do?

Try it via the Web:
http://helpx.adobe.com/contact/
You might be able to initiate an online chat session.
Ken

Similar Messages

  • Upgrading Imac from 10.5.8 to Snow leopard, will I be able to bring back programs like photoshop from my old backup to the new operating system without the program disc, if so how?

    So my imac has the older version 10.5.8 on it and in order to use some programs I need to upgrade to snow leopard. I made a full back up on my external harddrive already, now I need to repair the disc of the computer because it will not verify. So then that way I can clear it completely then, then install snow leopard. But I need to be able to bring back my programs like adobe photoshop, so will I be able to bring that back into snow leaopard with out a install disc? and if so how do i do that with out backing up the comp from my back up. So i can keep my memory down.. thanks for the help

    The photoshop is elements 6, versions 6.0.  and the computer had only 2gb of ram but I just upgraded to the 4gb to see if thatd help it from freezing up all the time and maybe go a little faster.

  • Updated my iphone 4 today to new operating system...said error 50 and i lost all my previous data...there is no back up to get my contacts and photos back although it did say it was backing up first before it installed the new operating system but

    updated my iphone 4 today to new operating system...said error 50 and i lost all my previous data...there is no back up to get my contacts and photos back although it did say it was backing up first before it installed the new operating system but i cant find it anywhere...so frustrated at losing everything

    http://support.apple.com/kb/TS3694#error50

  • How do I update my old MacBook to the newest operating system, but want to clean it out thoroughly first (without losing my data). How should I best go about doing this?

    Hi everybody. I have a MacBook that's about five years old. I want to buy the newest operating system so that it runs better (because currently it is struggling), however I would like to clean up all the old software before I do that. I want it to be as clean and new as possible before I buy the new operating system, instead of just downloading it ontop of all of the rubbish I must have accumulated. I also want to keep my data (documents, photographs etc). Would anybody be kind enough to provide me with a step-by-step (can be as concise as you like, depending on how much time/effort you have to explain!) guide as to how I might go about doing this myself? Any help would be greatly appreciated. Thank so much guys.

    Step number one - Back up all your important data!
    Seriously, it sounds like you are working without backups. Don't ever do this. Hard drives fail, it is a fact of life. Don't be one of those who get caught without a backup. An external hard drive, burning it all to DVDs, or online backup will save you frustration and money.
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  • My computer has had a new operating system put on Windows 7 but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authorised.

    My computer has had a new operating system put on (Windows 7) but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authororized.  I tried doing this via my account in the Itunes Store but it still won't allow me to do this.  Can anyone help?

    Contact Apple customer support, they can reset your authorizations.
    http://www.apple.com/contact

  • HT1420 I recently got a new operating system on my two-year old windows computer, but itunes says that I need to authorize my computer and I already have authorized five computers.  I think I should deauthorize all but does that deauthorize my ipad and ip

    I recently had a new operating system installed on my two-year old windows computer.  iTunes wants me to authorize my computer (again) and then says that I already have five computers authorized.  Should I deauthorize all?  Would that affect my iPad and iPhone?  I may have old, non-functioning computers that are still authorized and should be removed. 

    Your past purchases are not on the computer.   By choosing download all, those purchases will download to the computer. 
    Once authorized to your iTunes account you can control the computer.
    When syncing the iPad the first time you will get the warning " this iPad is synced with another computer, syncing will erase all contents and replace with the contents of this computer"
    Say yes, this is what you wan to do. 

  • Office 365 Error: We're sorry, but (program name) has run into an error that is preventing it from working correctly. (Program name) will need to be closed as a result.

    Today we had this error code on starting Office programs out of the blue. We've had this error in the past and we know what caused it, but that action wasn't taken. I've already read other posts, but no "Answer" provides a real solution to a clear
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    The error: "We're sorry, but (program name) has run into an error that is preventing it from working correctly. (Program name) will need to be closed as a result."
    It offers "Repair Now", then the two following options: "Online" or "Offline". Neither are effective.
    In the past we used the Office 365 Fix It tool, but uninstalling and reinstalling Office on a regular basis is unacceptable. Resorting to web apps is also not going to happen.
    Running Win 7 Pro 64 bit, fully updated.
    We're starting to get fed up with this broken software. Paying monthly for programs that don't work is ridiculous. Any real answers would be greatly appreciated!

    Locate your Office application and check the setting of Compatibility.
    For example,
    Right click on Excel (.exe) > Properties > Compatibility > uncheck all the boxes, click Ok and check if it helps.
    To access Excel (.exe), open the following location:
    C:\Program Files\Microsoft Office\Office15\Excel.exe
    Or
    C:\Program Files\Microsoft Office 15\Root\Office15\Excel.exe
    Try to open Excel and check if it opens.
    http://social.technet.microsoft.com/Forums/en-US/590617de-629f-413b-8c11-f3cc79e27e7a/excel-2013-error-on-open-were-sorry-but-excel-has-run-into-an-error-that-is-preventing-it-from?forum=officeitpro
    Thanks.
    Tony Chen
    TechNet Community Support

  • Error while installing itunes software on windows vista 32 bit operating system.

    Hi friends,I am getting an itune installation error,Microsoft.VC80.CRT.version=8.0.50727.4053,The operating system in windows vista,i donwloaded itunes with IE as well as firefox,but always same error message is coming.Please help me out with this error.

    I browsed this page earlier, and now im back to explain how i fixed my problem which is similar to yours.
    All of the below must be followed manually: (that windows msgbox error is just confusing you) be reminded that:
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    I have win 7 OS, and i tweaked the below values so the Nokia_PC_Suite will install:
    follow ALL of the following one by one:
    -----first, the package----
    first, go to the file which you downloaded from the net, (usually: Nokia_PC_Suite_eng_web.exe) right click the file and click properties, then click the compatibility tab and tick "Run this program in compatibility mode for:" then (select your OS on drop down box) then also click the lowermost button, "Run this program as administrator" then click OK. and close the properties box.
    ----second, the registry----(carefull a little mistake will render your machine unusable, so don't mess inside registry)
    enter your registry by >> Start > Run > "type" regedit (without the word type) expand the following:
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    do the above to below location also: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Explorer\User Shell Folders
    ----third, Windows environment variables----
    in your windows, right click the "My Computer", then click "Properties" then click the Advanced tab, on the lowermost of the window click the button [Environment Variables], click edit and change the value of "Temp" to variable value: %USERPROFILE%\AppData\Roaming.
    Now double click (re-install) the Nokia package which you have downloaded from Nokia website and i hope it will install flawlessly this time

  • Error message when updating to new operating system

    I just bought the iPhone 4 and it did not have the new operating system.  When I try to download it my itunes goes through the whole process and then tells me there was an error and to make sure to check my network settings are correct and my network connection is active.  Any ideas??

    Hi there! I'm new to Apple Discussions but I'm willing to help in anyway I can. Please correct me if I am wrong.
    Try turning off your firewall, something could be blocking it. I also suggest a restart of your computer system, it may fix a few of those pesky bugs. It usually works with my other application problems.
    Hope I helped.
    iOS-Apple

  • I currently have the Mac OS X v10.5.8 and want to get the new operating system but I don't know how to do it. I don't have the Mac App Store and can't get it because of my version. What do I do?

    I currently have the Mac OS X v10.5.8 and want to get the new operating system but I don't know how to do it. I don't have the Mac App Store and can't get it because of my version. What do I do?

    The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard. The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion. The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion.
    To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier and post it back here.
    The Snow Leopard 10.6 DVD should still be available from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list.
    If they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
    http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0
    Once you are at 10.6.8 Lion is still available from Apple. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775. to purchase it. Then within 3 days you will get an email with a code which you can use to download Lion from the App Store.  The price is still $29. You must have at least a model 2,1 MacBook.
    Lion will require at least 2gb of RAM but really needs 4gb to run smoothly.
    As for third party programs see this list for compatibility with 10.7 http://roaringapps.com/apps:table
    Also Lion doesn't run any Power PC programs. To see if you have any Power PC programs go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up select Applications under Software. Then look under Kind to see if any of your applications are listed as Power PC. Universal and Intel will run under Lion.
    Before Mac switched to Intel processors in 2006 they used Power PC processors from 1994 to 2005. Power PC 601 through 604, G3, G4 and G5. Applications written for the Power PC processors need the application called Rosetta to run on Intel processors. This was part of the Operating System in 10.4 and 10.5 but was an optional install in 10.6. With 10.7 Lion Apple dropped all support for Power PC applications.

  • Since I downloaded the new operating system to my iPod touch I can no longer update my Apps or download new ones.  My password is recognized but the download process is immediately interrupted when I touch update (all) or download.

    Since I downloaded the new operating system (6.1.3) to my iPod touch I can no longer update my Apps or download and new Apps.  My password is recognized but when touching the update (all) button or download, the screen immediately reverts to the earlier screen and no updating or downloading occurs.

    Try This...
    Close All Open Apps...  Sign Out of the Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414

  • I am not getting any sound input on my microphone. There is no microphone input on my new macbook pro, so I am using my old one. Is this a problem with the new operating system? Did they simply remove any microphone software?

    I am not getting any sound input on my microphone. There is no microphone input on my new macbook pro, so I am using my old one. Is this a problem with the new operating system? Did they simply remove any microphone software?

    Check System Preferences > Sound > Output
    Make sure the correct device is selected.

  • HT1329 I have just uploaded a new operating system (windows 8.1) on to my computer but seem to have lost my itunes library. Can this be restored? Can I plug in my ipod and syncronise so that my ipod library transfers to my computer Itunes account?

    I have just uploaded a new operating system (windows 8.1) on to my computer but seem to have lost my itunes library. Can this be restored? Can I plug in my ipod and syncronise so that my ipod library transfers to my computer Itunes account?

    Have you failed to maintain a backup copy?
    You should never update without making sure your backup copy of your computer is up to date.
    You can transfer itunes purchases from an ipod to computer:  File>Devices>Transfer Purchases

  • I downloaded yosemite as the new operating system but I can't find iphotos since then

    I restored my mac to factory settings and downloaded yosemite as the new operating system but I can't find iphotos since then. When I go into Icloud it takes me to apple page. PLease help!
    <Re-Titled By Host>

    1 - you need to update your profile as you state that you have OS X 10.6.3 in it
    2 - for Yosemite you need to backup your iPhoto library and install iPhoto 9.6 from the App store - if you are upgrading from iPhoto '08 or earlier you need to also run the iPhoto Library upgrader prior to launching iPhoto 9.6
    3 - Your photos are NOT in iCloud - it is not a place to store photos - it is only to move photos between devices (MyPhotoStream) or people (shared PhotoStreams) - they are (by default) in the iphoto library in your pictures folder - if you did not backup your iphoto library prior to erasing you disk then they are gone
    LN

  • TS3694 Why is the IPAD not updating to the new Operating System. I get this 3014 error all the time. Help please?

    I just updating to the new operating system.  My Ipad is having problems updating to the new operatinng system IO6 I think.  Anyways I keep getting this 3014 error.  Is anyone else experiencing this problem?

    I am having the same problem.  I think I saw something about VPN and not being able to communicate with Apple web site.  Do you have your protected company email on your phone?

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