Activation error: Printer not activated, error code 20

I have had my officejet 4215 all-in-one printer well over a year and it has connected and printed whatever I wanted.  Yesterday when I wanted to print an email it would not and the following box popped up: Activation error: Printer not activated, error code 20.  Then the next box that popped up said: Printer Error  An unknown error occurred while printing.
If I copy the email over to a Microsoft Windows page, then i can print it fine.
Any idea how to fix this so I can print email's like I used to?
Rey

What operating system?  What email program are you trying to print from?
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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