Activation fails - Already Activated on 2 devices  - but it's not!

HI
I have a new sealed Acrobat X Standard CD that Adobe won't accept the serial since they think it's already been activated twice and yet I've never opened/installed it before...
I tried it on a new machine earlier today but same already installed response when it first loads. The CD was sealed and definitely new and unused. I tried registering it to one of my Adobe IDs afterwards and that went okay. Still won't accept serial though.
Prior to that the only full copy of Acrobat I have ever had was V8 back in 2008 or so on an iMac I no longer have. That is registered to my Adobe ID but no other instances of  Acrobat are (up until a few hours ago anyway).
Help!
Tony

Where did you get your AA X? It may be that you got ripped off and bought a pirated copy.

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