Activation key for Acrobat 8 Professional has stopped working
I uninstalled Acrobat 8 Professional in the process of finding why it would not print pdf documents received over the internet (prints garbage). When I re-installed it, I found that it does not accept the activation key.
Try this:
http://www.adobe.com/support/contact/licensing.html
Similar Messages
-
Acrobat 8 Professional "has stopped working" every time I close a document.
Some time ago I had a virus infection but was able to clean my computer. Before that date, Adobe Acrobat 8 Professional was working fine but since then, every time I close a document, the program closes down with the message "Acrobat 8 has stopped working". Windows will look for a solution and never finds one.
Probably, with the virus, one of the Acrobat 8 files must have been corrupted, but I have not been able to find out which one or how to repair it.
Anyone with a similar situation who can point me to the solution?
Or should I just reinstall Acrobat from scratch?
Thanks, HubertThanks, Bill,
Tried this but my Help does not open/show the option Repair.
Online support goes to an error page...
Do you have/are there other repair options?
Thanks. -
Licensing for Acrobat 9 Pro has stopped working win 7
Mike, in January of 2013 had a question not answered.
mike7s Jan 24, 2013 10:25 PM
This question is Not Answered.
Subject: (147:6) Acrobat 9 Pro on Windows 7
He explored all of the four "solutions" offered at Error "Licensing has stopped working" | Windows
My situation is similar, and the results are the same: no solution.Hi Bill ,
If you have performed all the prior trouble shooting and it ended up with no result .In that case I would request you get in touch with the Adobe Support team.
Here are the links to connect with them.
http://helpx.adobe.com/x-productkb/global/service-c1.html
http://helpx.adobe.com/x-productkb/global/service1.html
Regards
Sukrit Dhingra -
How do I fix: "Adobe acrobat 9.5 has stopped working"
Whenever I try to open a file using Adobe Acrobat 9.5, I get the message: "Adobe acrobat 9.5 has stopped working" "A problem caused the program to stop working correctly. Please close the program". Acrobat reader 9.5 appears to work fine. I am also having problems when opening PDF files from the internet using Internet Explorer. If I try to open a PDF file with Internet Explorer I get and error message Box which says: "Microsoft Visual C++ Runtime Library - Runtimr Error! - Program: C:\Program Files\Internet Explorer\iexplore.exe - R6034 - An application has made an attempt to load the C runtime library incorrectly. - Please contact the application's support team for more information." Then when I click OK, I get the following in IE: "Interner Explorer has closed this web page to help protect your computer - A malfaunction or malicious add-on has cause Internet Explorer to close this webpage. - More Information - Windows Data Execution Prevention detected an add-on trying to use system memory incorrectly. This can be caused by a malfunction or a malicious add-on. Other things you can do: Go online to learn about the Data Execution Prevention (DEP) security feature". I am running Windows 7 Pro version 6.1 (Build 7601, Service pack 1) and Internet Explorer 8 version8.0.7601.17514 and Adobe Acrobat 9.5 Standard. I would give you the version but I can't keep the program open long enough to check that. Please HELP I need Acrobat working on this computer.
Reader is not Acrobat, but I got the gist. To try to resolve the issue, open Acrobat and go to Help>Repair. Hopefully that will fix the problem.
The C++ library sometimes gets messed up and has to be reloaded. That would have to be done by way of MS.
After the repair, I would strongly recommend going back to Help>Check for Updates and install updates in order. Since you did not mention updates, I suspect you are running 9.0.0. Also, you did not mention your OS level as 32 or 64-bit. If it is a 64-bit system, you need to run the updates for AA9 to work properly. -
Adobe Acrobat 9.0 has stopped working (after Start Form Wizard)
Downloaded Trial for Adobe Acrobat 9.0
Tried reinstalling
Latest windows 7 patches
Adobe Acrobat 9.0 has stopped working
(after Start Form Wizard)
Windows can check online for a solution to the problem
details"
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 9.0.0.332
Application Timestamp: 4850eb76
Fault Module Name: MakeAccessible.api
Fault Module Version: 9.0.0.332
Fault Module Timestamp: 4850e54e
Exception Code: c0000005
Exception Offset: 000e1059
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
===============================
===============================
SYSTEM INFORMATION
=========================
System Parameters
Available Physical Memory: 1429660 KB
Available Virtual Memory: 1912212 KB
BIOS Version: DELL - 42302e31
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Version: 8.00.7600.16385 (win7_rtm.090713-1255)
Creation Date: 2009/07/13
Creation Time: 4:43:32 PM
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (win7_rtm.090713-1255)
Graphics Card: Intel(R) G33/G31 Express Chipset Family
Version: 8.14.10.1930
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:25:18 AM
Installed Acrobat: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
Version: 9.3.2.163
Creation Date: 2010/04/03
Creation Time: 10:57:52 PM
Locale: English (United States)
Monitor:
Name: Intel(R) G33/G31 Express Chipset Family
Resolution: 1024 x 768 x 75
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7600
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2493 Mhz
System Name: DELLINSPIRON
Temporary Directory: C:\Users\alan\AppData\Local\Temp\
Time Zone: Pacific Standard Time
Total Physical Memory: 2097151 KB
Total Virtual Memory: 2097024 KB
User Name: alan
Windows Directory: C:\Windows
Installed Plugins
=================
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Annots.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 1:59:50 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\EScript.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:05:18 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\PPKLite.api
Version: 9.0.0.0
Creation Date: 2008/06/12
Creation Time: 2:08:24 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\SendMail.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:17:10 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Updater.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:00:30 AMTo go along with Michael's suggestion, something like AA9.2 is needed for X64 systems I think. Also, be careful. Acrobat is not licensed for use on a server. Using it as a user is fine, but not as a server application. Read the license carefully.
-
Adobe Acrobat 9.0 has stopped working
I have just downloaded and installed adobe acrobat 9.0 on a Windows Server 2008. Installl process went find. When starting the program it eventually wil give me the error "Adobe Acrobat 9.0 has stopped working". I get an option to find a solution on the net or shut down. This is a 64 bit system.
To go along with Michael's suggestion, something like AA9.2 is needed for X64 systems I think. Also, be careful. Acrobat is not licensed for use on a server. Using it as a user is fine, but not as a server application. Read the license carefully.
-
The save for the web function has stopped working in my copy of photoshop elements 12. I get this message, “ The operation could not be completed. The system cannot find the path specified” Resetting preferences did not fix.
my os is windows 7. elements 12 worked fine for many months then save for the web stopped working
-
Print driver host for 32 bit applications has stopped working
I just bought a Hp ENVY 7640 printer. I cannot use the wireless printing on my 64 bit computer, with Windows 7. I get an error message "print driver host for 32 bit applications has stopped working". I have looked into all of your online support solutions and nothing I have tried has fixed the problem.
Was there any resolution to this issue? We have a user with the same issue. The details of the error are:
Problem signature:
Problem Event Name: APPCRASH
Application Name: splwow64.exe
Application Version: 6.1.7601.17777
Application Timestamp: 4f35fbfe
Fault Module Name: mxdwdrv.dll
Fault Module Version: 0.3.7601.17514
Fault Module Timestamp: 4ce7c883
Exception Code: c0000005
Exception Offset: 000000000004e891
OS Version: 6.1.7601.2.1.0.18.10
Locale ID: 1033
Additional Information 1: 0f86
Additional Information 2: 0f86ddcc0aa605af31ef1b7f5abedf57
Additional Information 3: 539e
Additional Information 4: 539e0f43d86d39f144fdb012e341ed8d -
Licensing for Acrobat 9 Pro has quit working - How to fix this
I just subscribed to the Photography plan that gives me access to Photoshop CC and Lightroom 5. I already own Design Creative Suite CS3 and Adobe Acrobat Pro (9). When I downloaded the application manager and began to download PS & LR it showed all applications and most listed as the option "Try" and on Acrobat XI Pro it indicated "Up To Date." Once I downloaded and installed the PS & LR applications I tried to open a .pdf to do some research. I got the following message as Acrobat Pro tried to open:
Licensing for this product has stopped working.
You cannot use this product at this time. You must repair the
problem by uninstalling and then reinstalling this product or
contacting your IT adminstrator or Adobe customer support
for help.
I uninstalled Acrobat XI and Acrobat 9 from my computer, restarted it, then re-installed Acrobat Pro 9 from the CS3 installation disk. When done I tried to open a .pdf and got the same message. I restarted the computer and tried again and got the same message. I then did a Verify Permissions & Repair Permissions and Checked the Disc. (BTW this is all on a Mac with Snow Leopard 10.6.8 o/s. I have the 10.8 Mountain Lion o/s disk on the way, so I can't install/use LR 5 until that is done. anyway...)
Since it is Sunday and there is NO Adobe Customer Support and there is no IT department in my house, what do you think I should do? As an aside, the initial download/install for Photoshop CC hung at 44% installed. I did online chat with Bhartha at Adobe and he managed to do nothing but make my system worse. So I got away from him and repaired the damage he caused when I did the "screen share" operation with him. IM not so HO, Adobe's support system, what's the technical term?, SUCKS. If I had any good options to Photoshop and Lightroom I would use them, but for now I'd be stuck with something worse, like GIMP and Aperture. Okay, that's my rant about the sub-standard approach Adobe has to support. Apparently they feel that once you have their product then you're stuck with it and if they give you crappy service, so what? I hopefully await the day when Adobe gets bought and ruined by Microsoft. Like the old days when the phone company was one big corporation. Their motto: We Don't Care. We Don't Have To. Adobe seems to have adopted that idea.
Does anyone have an idea how to solve this problemEverything was fine until I downloaded & installed PS CC. I had a copy of Acrobat 9 I had purchased. There was also a folder for AA XI I had previously downloaded as a Cloud member, but had cancelled that and did not use AA XI. Everything in CS worked fine for the last 2-3 years, until this download. As I stated, the download "hung" on install the first time at 44% install & I contacted Adobe via the chat line. Why a download of Photoshop CC would wreak havoc on my functional Adobe Acrobat 9 Pro (or XI Pro, for that matter), is something they couldn't explain, and they couldn't fix. They provided no help whatsoever...in point of fact the tech guy didn't actually seem to know how to navigate on a Mac. First thing he did, using the "Screen Share" process, was open the Parallels partition and boot Windows. And since this problem had nothing to do with my Windows/Parallel partition it was clear he didn't have a clue. Everything he did after that just confirmed his ineptitude, right up until I turned the computer off to get rid of him.
At any rate, I used the step-by-step procedures delineated in 3 other forum discussion threads which all said do the same thing. I did. It did not help. Of course I will call Adobe tomorrow and I'm sure they will not have any solution either. Which is why I unsubscribed to the Cloud account. Every time they had updates for any application the installs would fail and then the previously installed programs wouldn't work and I would have to uninstall & reinstall EVERYTHING. That was their solution. The brilliant minds of Adobe Tech Support in action. "Did you try powering if off and then back on...?"
At risk of being seen as a person with an actual opinion based on experience, I will say that ADOBE TECH PERSONNEL ARE MORONS. Of course they're in Kuala Lumpur or some other seemingly exotic place (unless, of course, that's where you are, in which case Des Moines, Iowa seems exotic), so maybe they don't get very good training on the products they are supposed to support. Adobe doesn't care about good support. They already have your money and they pretty much have a monopoly on a few of their niches (Photoshop, Lightroom). Any place you can find another manufacturer's product that competes with Adobe, for example Corell's Painter vs. Adobe Illustrator, the other manufacturer's product is ALWAYS BETTER. ALWAYS. So I am stuck with Adobe products due to occupational need, and stuck with their sub-standard support. Whether by design or omission, ADOBE DOES NOT SUPPORT THEIR PRODUCTS. In point of fact, I DESPISE these clowns. I just am forced to deal with them against my desires and better judgment. Probably why homicide is illegal. -
Acrobat 8.1 has stopped working
Lately, however I try to choose Create PDF from Scanner, I end up with a Windows monologue box: Adobe 8.1 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I upgraded my program from 8.1.3 to 8.1.4 to 8.1.5 yesterday and today. Several times I tried in the Help menu: Repair Acrobat Installation. At least one of those times Windows gave me another monologue box: Windows installer stopped working. Any suggestions?With the absence of any further information, it would be useful to know what your environment is (e.g., OS + SP level, hardware). Do you have Reader installed in addition to Acrobat? From where did you purchase Acrobat? What other, if any, error messages do you get? Just saying Acrobat "stops working" does not precisely describe what you problem might be.
After we know this, we might have a better chance to help you?
Ken Friedman -
Print driver host for 32 bit app has stopped working
Using Windows 7 64 bit. The printer is an HP Laser 1200. The 64 bit driver for the printer would not work, so I switched to the hp 2200 64 bit driver and the customer was able to print out of his CAD program and Excel.
However Adobe Reader is a different matter. He got the message "print driver for the 32 bit app has stopped working" and printed out 3 blank pages. Then he tried to print again, didn't get the message, and didn't get the blank paper. In fact, he didn't get anything.
Of course, there is no information on the HP website. Any ideas on what could be the problem?
ThanksWas there any resolution to this issue? We have a user with the same issue. The details of the error are:
Problem signature:
Problem Event Name: APPCRASH
Application Name: splwow64.exe
Application Version: 6.1.7601.17777
Application Timestamp: 4f35fbfe
Fault Module Name: mxdwdrv.dll
Fault Module Version: 0.3.7601.17514
Fault Module Timestamp: 4ce7c883
Exception Code: c0000005
Exception Offset: 000000000004e891
OS Version: 6.1.7601.2.1.0.18.10
Locale ID: 1033
Additional Information 1: 0f86
Additional Information 2: 0f86ddcc0aa605af31ef1b7f5abedf57
Additional Information 3: 539e
Additional Information 4: 539e0f43d86d39f144fdb012e341ed8d -
Adobe Acrobat Pro 9 has stopped working
After a couple of years, message comes up informing me that I cannot use and should uninstall and re-install or contact Adobe Customer Support. Have tried the uninstall/re-install avenuse without success. Does anyone have any idea. Acrobat 9 is installed as part of Creative Suite 4.
I'm getting the same message -- precisely it says:
You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.
It used to work, not sure when it stopped and why.
Thanks for any help
Serena
[email protected] -
Itunes has stopped working
This is the simplest fix, if you're still having a problem with it. I had the same problem, am running Windows 8.1. Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Let me know if you have a problem. -
My imac is running 10.8.2 mountain lion and has been since it came out. In the last couple of days the Mail program has stopped sending. Incoming is OK. The message I get is that " my sender address was rejected by the server". We have 3 macs running Mail [2 of them running mountain lion and 1 running snow leopard] that have the same issue. Our other 2 Macs using Eudora are working fine. WHY ??????
Mail - Prefrences - Accounts - reinput all the settings you see. I believe one or more is corrupt, re-inputting them will reset them. You can also try Apple's suggetstions in:
http://support.apple.com/kb/TS1307 -
I had to reimage my computer at work and had to install acrobat v9 again and now when I got to open it - i get the following error:
You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.
I am the IT support / helpdesk - the product has been registered - I can see it in 'my adobe account'....
Thx,
JeanHi jmbrostrom,
Please use the Acrobat Cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) to remove it completely from the machine.
Download the setup from : Download Acrobat products | 9, 8
and install and check.
Regards,
Rave
Maybe you are looking for
-
How to assign the class value dynamically in jsp:useBean ?its urgent
Hi I want to set the class value of <jsp:useBean> dynamically when i am trying to this way <jsp:useBean id="<%=id %>" class="<%=beanclass %>" scope="request"> <jsp:setProperty name="<%=id %>" property="*"/> </jsp:useBean> where beanclass is .class fi
-
What's the best MacBook to get for dual boot (SL & Lion)
I want to get a MacBook pro i7 13" that I can set up with both a Snow Leopard & a Lion boot partition so I can test apps on both. (Plus maybe add a bootcamp partition). Can I just buy a new machine with Lion and be able to repartition and add Snow Le
-
My Nano Froze in the Freezer then CRACKED!
I work at a grocery store and I had my ipod in my pocket while i was working stock in the walk-in freezer. Its anywhere from -10 to -18 degrees celsius in there. i came out and found my ipod LCD screen had cracked while i was in there. Is this covere
-
Tracing IP address of hacker accessing email on iCloud?
A friend of mine most likely had her email account compromised by her ex, who guessed her password. Is there a way to check from what computer/IP address her account was accessed, to later use in court? Thanks in advance.
-
Badges, We Don't Need No Stink'n Badges!
If there is a list of definitions of Badges in the Aperture user manual, I can't seem to find it. It doesn't turn up when you search Badges. (there should be a glossary) Does anyone know if there is such a list? Here's a sample of what I'm talking ab