Activation of cs 6 on new laptop?

adobe response is not helpful.  I Have my serial number but it asks for another request code or something like that.

You have Photoshop CS6 as an upgrade, that is the reason it asks for previous version qualifying serial number.
If the code is being asked for some other product, please provide me the details through personal message, I shall always follow it up for you.
Regards
Rajshree

Similar Messages

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    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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    CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html
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    Chat support (likely not on weekends) - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
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    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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