Activation of PS and DW CS3

I've had these products for years and never had any problems. Today I get a message saying I need to activate the program when I open them. My serial number is entered, I try to activate and it sells me "Activation - no connection". I can't activate over the phone as apparently this service is discontinued. I've started a "Live Chat" but so far no-one is chatting. Thanks in advance

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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          From: Ned Murphy <[email protected]>
    To: Mordecai benHerschel <[email protected]>
    Sent: Wednesday, March 18, 2015 7:27 PM
    Subject:  I have installed both Audition 3 and Photoshop CS3 on a laptop with no Internet connection. How may they be activated? The methods documented in the software don't work.
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    Don
    I wasn't shouting - I just cut and paste the exact text and font in its original size and type as was shown in the message.  Never had a thought that someone would be offended by cutting and pasting exactly what was in a message - it would appear that John Williams saw it for what it was.
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    Bob
    Date: Mon, 1 Jun 2009 19:15:15 -0600
    From: [email protected]
    To: [email protected]
    Subject: Problem with Edit IN function between LR 2.3 and PS CS3
    There is no reason to shout. There are only other users here trying to help.
    >

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