Activation Photoshop CS6
Bonjour,
J'ai acheté une licence Photoshop CS6, je dispose d'une version d'évaluation Photoshop CC et je n'arrive pas à activer CS6.
Je commence à désespérer
Je précise que je possède la version d'évaluation de Photoshop CC. J'ai acheté une licence de Photoshop CS6 que je préfère utiliser. J'ai rentré mon code d'activation, il est refusé. J'essaye de télécharger la version d'évaluation de Photoshop CS6 et je n'y arrive pas.
J'espère que ces renseignements vous seront utiles.
Merci
Similar Messages
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Activating photoshop cs6 on windows, and deactivating it from mac
I need to activate Photoshop CS6 to windows. I already have it installed, and deactivate it from my mac.
Can you help?Hi nkkcamp1
With a Mac Serial Number , You can install it on Mac devices only ...If you want to Swap your OS to Windows , please refer the below KB Doc :
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l -
Can I uninstall one of my activated Photoshop CS6 Extended & put it on a new computer?
Hi all,
I was hoping to purchase a new MacBook Pro laptop very soon and I want to put my Photoshop CS6 Extended on it.
I have put my Photoshop on 2 computers, both being Windows Vistas, and was wondering if I could deactivate and uninstall only ONE of them, and put it on the MacBook.
I have had the program for a year now.
Thankyou for all responses in advance.
- JMWell, you could if your serial number was for a Mac. The serial numbers are platform specific (Mac/Win).
With that issue not being considered, you would "deactivate" on one of your previous computers (as you mentioned), then install on another.
Benjamin -
In photoshop cs6 activation error
Hello sir
My Photoshop cs6 Sign in error (please connect to the internet and retry) but my connection is very strong how to do?Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Strange cropping activity from photoshop cs6 to lightroom 4.3
i have never noticed the following activity:
I edited, including cropping, an image in photoshop CS6. I saved the image as a tif and also as a psd. Both sent to a folder which exists in LR catalog. Both images were revealed in LR with the SYNCHRONIZE FOLDER command.
Both images are shown in the appropriate folder, BUT BOTH ARE CROPPED MUCH MORE THAN was done in CS6 editing. Approx 1 inch has been removed along the left side (long dimension) of both images as compared to the dimensions in CS6. They happen to be sitting next to the original image in the LR catalog and it is easy to see the unwanted change. The route from CS6 to LR 4.3 was what I normally use.
WHAR COULD HAVE CAUSED THE APPARENT ADDITIONAL CROPPING SEEN IN LR. Developing in LR crop does allow the image to be restore to proper dimensions by expanding the cropped edge.
wonder if this makes any sense?
I have probably set a switch wrong in LR but cannot find my error. Photoshop seems to have performed flawlsessly.
I use iMac, i7, 10.8.2, 16GB ram.
vince
Message was edited by: vinsolo
Message was edited by: vinsolothank you cornelia, for your reply.
I really have no workflow as I rarely do more than retouching of photos for others, each of which usually requires an irregular, often trial-by-error workflow. Most of these images are in very poor condition and are less than well photographed.
The "future project" was really a shortcut to say that i suspected that my client cannot open PSD on her machine and I wanted to have tiffs available for her.
I am afraid that i have not clearly described what i saw happen. And, it continues to occur with this single image after repeat tests of the same procedure. NONE of the other images in that folder, or any other image I have, responded in the way I attempted to describe. Probably user error-I guess I will never know!
In any case, I am very grateful that your had the time to respond.
vince -
How long will the Photoshop CS6 Beta be active for?
Hi
I would like to know how long will the Photoshop CS6 Beta be active for. As a VFX Artist I will be testing CS6 in a production environment to improve workflow. Some of the features I want to be able to use won't happen for a few weeks yet as I'm awaiting content. I just basically would like to know that If I install CS6 now, will it expire in a few weeks or on 30 days? If it's very limited, I'd rather wait than have it expire on be before I can test it properly.
Thanks.
Mike.Please see FAQ post regarding beta duration
Thanks,
Pattie
http://forums.adobe.com/message/4209419#4209419 -
Offline Activation problems with Photoshop CS6 - ver 13_LS16
I have a computer that cannot be connected to the internet.
Adobe advises in its support pages under Offline Activation a number of steps to activate the software.
Step 1 is
1. Follow the installation or product launch screens until you see a link that says "I cannot connect to the internet" or "Having trouble connecting to the internet". Click the link and follow the instructions on the subsequent screen to initiate offline activation. Instructions there will tell you how to generate a Request Code.
However, version 13_LS16 of Photoshop which I just downloaded does NOT offer such a link during either installation or launching - just a continuous loop of "Retry" a connection.
Two calls to the Support Center met with incorrect information. Neither person knew that CS6 can be activated offline. In the past I have used tjhe Call Center successfully to exchane REQUEST Codes and RESPONSE CODES to install earlier versions of Photoshop. Clearly, the Call Center staff need training.
How do I get to a screen on this offline computer which allows me to generate the REQUEST CODE which is used for Offline Activation???Phil I don't see the Photoshop CS6 registered under your account. I would recommend contacting our support team directly at Contact Customer Care and verifying the serial number is valid and it is not an upgrade version.
If you continue to face difficulties you are welcome to private message me the serial number but it would be more expedient to contact our support team directly.
I would recommend having the serial number reviewed to ensure their will be no activation difficulties. Please also be aware that the offline activation process does still require a computer with Internet access. This can be a smartphone, tablet, a simple web browser capable of secure http connections. The offline activation process is as follows:
Launch the product.
At the Serial Number Validation screen, click Having Trouble Connecting To The Internet.
Click Offline Activation and click Generate a Response Code.
Write down the Request Code.
Switch to an online computer and navigate to www.adobe.com/go/getactivated.
Click Offline Activation.
Sign in with your Adobe ID.
Enter your Request code and click Generate.
Write down the Response code.
Switch back to the offline computer.
Enter the Response Code and click Activate. -
problem in photoshop cs6 beta on mac os x 10.7.3
when i try in my work space ctrl+click on object to make their layer active in layer window it select another layer
sorry if my english not goodthanks,,
and i can work with any problem ,, but i make report to fix it..
and i was found another problem in middle east option and i was write a post but i havent any replay.
sorry if my english not good -
Launching Photoshop CS6 when you have an active subscription to Creative Cloud
What is the proper sequence of steps when you launch Photoshop CS6 and you are a subscriber to Adobe Creative Cloud. I don't believe my software is taking me down the right path as it continues to ask if I want to end the trial.
CS6 applications in Creative Cloud unexpectedly revert to trial mode
Sign in or activation errors
Mylenium -
Photoshop CS6 Subscription Activation Question
Hi,
I was wondering if it is standard behaviour for my PS CS6 subscription to require me to log in to Activate the licence EVERY time I use it? I thought that one it was activated, PS only checks the Activation every 30 days. Once I log in the activation works fine, however if for any reason my internet connection was not available, it would seem that I would not be able to use my copy of PS.
I realise that that would happen even if the check was every 30 days, but that would only be a possible issue once a month, not every day!
Thanks,
MarkI checked & there is no PSErrorLog.txt in my user space
I have tried disabling Firewall & anti-virus but to no effect.
I also tried this suggestion from Adobe help
"Thank you for contacting Adobe Technical Support. I am sorry to know that the issue is not yet resolved. Please navigate to C:\Program Files\Common Files\Adobe folder and give full permissions to 'Adobe folder' and then try to launch the software. If this still does not work then I request you to contact us back via Live Chat. You can initiate the chat from the following link :"
Only change in behaviour is that I only get ONE request for Security Key instead of TWO
OK, here is system info:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:15, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 2400 MHz
Built-in memory: 8191 MB
Free memory: 5028 MB
Memory available to Photoshop: 7251 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 9500 GT/PCI/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1050, right: 1680
Video Card Number: 1
Video Card: NVIDIA GeForce 9500 GT
OpenCL Unavailable
Driver Version: 8.17.12.8562
Driver Date: 20111015000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Caption: NVIDIA GeForce 9500 GT
Video Card Memory: 512 MB
Video Rect Texture Size: 8192
<was serial number>
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Dan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 111.8G, 15.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.1
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Entropy 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mean 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Range 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Skewness 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Sumi-e 13.0
Summation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Noise Ninja NO VERSION
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE -
Help activating a photoshop cs6 subscription
I started out with a Photoshop cs6 subscription edition almost a year ago and have been re-activating monthly. I just found out while connecting to re-activate for this month that Individual Creative Suite subscription edition products have become single-app memberships in Creative Cloud. I don't have a problem with that. But after reactivating, Photoshop comes up now as a trial version of Photoshop "extended", and is giving me 30 days to start paying for that version, and I don't have a need to do that. Question is, after 30 days is my original Photoshop cs6 going to stop working too, and what do I do to get it back?.....or will the trial version of "extended" just go away?
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-
Tired of activating my photoshop cs6 every day
Tired of activating my photoshop cs6 every day for the last year and calling, and uninstalling and reinstalling.
wondered if I could have been sold a trial version. I paid around $700.
They probably mean a "beta". The resounding answer would be no. That sounds like grasping at straws in the absence of another more likely explanation.
For the record, Adobe trial versions (meaning they expire 30 days after first launch if no serial number is entered) are identical in every respect to the paid-for version.
Re: your issue - are you saying that every single time you launch Photoshop CS6, you are faced with the Activation screen?
Have you installed the 13.0.1.1 updater? May help or it may be irrelevant.
http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows -
Adobe Photoshop CS6 Extended Activation Issue
After installing Adobe Photoshop CS6 Extended with the Serial Number, it became Trial version. Telling me to insert Serial Number every so often. Any Solution?
Got Light? I believe you have already responded to the correct thread regarding this difficulty at http://forums.adobe.com/thread/1087970.
-
Photoshop CS6 Activation doesn't work
I downloaded Photoshop CS6 from Adobe and when i tried to activate it it doesn't work.
I used my "Adobe Creative Suite Design & Web Premium" CS6 but it said the Serial Number was closed.Hi There,
Kindly contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If you are still not able to chat, Kindly reply with the below mentioned information.
OS version:
Browser Version:
Thanks,
Atul Saini -
Exit Code 6 error on Mac for Photoshop cs6
Tried going through help sites for days finding a fix for Exit Code 6. None of the solutions have worked this far.
No errors when installing the trials for Ai, Id, and Acrobat CS6 on my Mac (which runs OS X version 10.9.2, Mavericks), but the same error always occurs when installing the trial for Ps CS6.
Here is the error summary:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF015, DW063 ...
-------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 4 error(s), 0 warning(s)
----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 524)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 524)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure ERROR: DW050: - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed
Ran EtreCheck and got this report:
EtreCheck version: 1.9.11 (43) - report generated May 30, 2014 at 8:19:51 AM GMT+8
Hardware Information:
iMac (21.5-inch, Late 2012)
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 640M - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 1:3:32
Disk Information:
APPLE HDD ST1000LM024 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (907.56 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
HP Deskjet D2300 series
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.silabs.driver.CP210xVCPDriver (3.0.0d1) Support
[not loaded] com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) Support
[not loaded] com.wacom.kext.wacomtablet (6.3.7 - SDK 10.8) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.wacom.wacomtablet.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items:
iTunesHelper
Google Drive
Android File Transfer Agent
Internet Plug-ins:
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.10 Support
AdobePDFViewer: Version: 10.1.10 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.1.0 Support
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
WacomTablet Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
1% WindowServer
0% fontd
0% Google Drive
0% dpd
Top Processes by Memory:
197 MB mds_stores
147 MB Google Chrome
106 MB Finder
90 MB WindowServer
90 MB com.apple.IconServicesAgent
Virtual Memory Information:
4.36 GB Free RAM
2.09 GB Active RAM
749 MB Inactive RAM
827 MB Wired RAM
2.09 GB Page-ins
0 B Page-outs
I don't know what to do! Help!The following help document might help:
Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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