Activation problem in lumia 610..

Hi,
I want tell u again that here is an activation problem my lumia 610, i signed up many times but it still not activate ......
Please give me tha reply..
Moderator's notes: IMEI removed. Nokia does recommend users to post sensitive information on the forums.

Hello guys!
You may refer to this thread regarding your concerns about your Nokia Music account: http://discussions.nokia.com/t5/Music/Activation-Issue-This-Phone-is-already-registered-with-a-Nokia...
We highly advise contacting Nokia Care as they have the tools to investigate further and treat your personal ifnormation with utmost privacy.
Hope this helps!

Similar Messages

Data Roaming Problems with Lumia 610 and 710 phone...

Data Roaming problem with Lumia Wndows 7.5 phones. We have a Lumia 710 and also 610 phones on Virgin pay monthly sim cards. We cannot get data raoming to work on either phone. We have tried in a number of locations in France and Switzerland. Virgin confirm roaming and data roaming are set up on our account.
- I have purchased Data Passes.
- Settings>Mobile Network active network shows current operator
- Data Connection is on,
- Data roaming option shows "roam",
- highest connection speed is 3G,
- network selection is automatic.
- Flight mode is off.
- Account settings are ok because everything works on Wifi.
- Connection has been full bars showing 3G.
- I have tried hard resets of phone, manual network selection, deleted browsing history,
- phone software reports that it is up to date,
- I have run Network Setup which confirms phone has been updated network settings for relevant operator.
- Telephone calls to Virgin from Switzerland could not resolve the problem.
- Discussions with Virgin since returning home have not been able to solve the problem. It seems to be an issue with Lumia phones.
Can anyone help please? Nokia - why doesn't this work on your phones?

I'm like what an OS this phone has. All I can say is that if you own MS stock dump it fast as the OS on this phone is so bad its not even funny.
I think what they are trying to do here is a last ditch attempt to capture the online services market but it isn't going to work, because they have made this OS to weird.
I'm a pretty seasoned user and I generally am able to get gadgets to work but dudes this puppy is something else. I have 14 days to exchange it so Im going to give it my best shot for another couple of days and see where it goes.
The phone itself is pretty decent otherwise I would have returned on the 2nd day. Its pretty fast and the screen is nice and bright and if not some major concerns I wouldn't be a complaining.
1st} There is no way to import your bookmarks into the phone without using a online service.
2nd} I haven't been able to successfully export my old contact list from my LG P500 Android.
The 710 seems to only use contacts that are stored on online services even though I have imported my contacts using the Contact transfer function on the phone.
3rd)The phone won't shut off while charging even if you shut the phone down , plug it in and it turns on no matter what you do.
The Zune software is all glitter and no meat too unfortunately.
I really wanted an alternative and the phone is such good value and a local new Provider has a 27 $ a month unlimited everything, but luckily they have a 14 day phone exchange policy.
I'm going to keep for a few more days and see if I can get it to work the way i want it to.
Moderator's notes: Profanity removed, such language is not tolerated on the forums, please read the forum guidelines.

Problems in Lumia 610

Hi,
I have purchased Lumia 610 recently. I m facing few problems in this handset.
1. Nokia Music is not all working, showing me as 0 tracks are available. There is no store nor Mix Radio in Nokia Music. Nokia Music is provided free in Low end models like Asha model which cost 5,000 INR, then why not is it available in my handset which cost nearly 13,000INR
2. Not able to connect Network data properly. I have contacted my Network provider, they told problem is with handset and not from network side.
3.Hanging Problem is a lot in this handset. Whenever I click on back button it takes atleast 20 seconds to come to main screen.
4. No call end Summary.
I have taken this handset to Nokia Care. Service adviser who attended was least bothered and he did not even answer properly for the problems facing meby using this handset.
I know few basic features are not available in Lumia 610, but alteast features which are present in handset should work properly. I am not even able to connect to data network, this is really pathetic. This makes me very very uncomfortable by using this handset. I still feel I have taken wrong decision by choosing Nokia Handsets.
I request you guys to check the condition of the handset before releasing in the market.
I request you guys to have a look at this problem and let me know with a proper solution.

dineshv wrote:
Hi,
I have purchased Lumia 610 recently. I m facing few problems in this handset.
1. Nokia Music is not all working, showing me as 0 tracks are available. There is no store nor Mix Radio in Nokia Music. Nokia Music is provided free in Low end models like Asha model which cost 5,000 INR, then why not is it available in my handset which cost nearly 13,000INR
2. Not able to connect Network data properly. I have contacted my Network provider, they told problem is with handset and not from network side.
Don't know whether now rectified but Nokia Music was not available upon Lumia in India:http://discussions.nokia.com/t5/Music/Nokia-Music-India/m-p/1470692/highlight/true#M19650
What network provider are you using, Vodafone?
Happy to have helped forum with a Support Ratio = 42.5

Activation problem in lumia 510

When l'm trying to download songs in store. The problem shown as yr phone already registered with Nokia unlimited subscription.
Pls resolve this issue.....

Hi sam3116,
Thank you for posting and welcome to the Nokia Support Discussions!
Are you getting any error message when trying to download music from the Store? What service are you using, is it the Nokia Music or Xbox Music? Try checking if the Internet connection is up and running by visiting websites using the browser of the phone. You may also restart the phone. Don't forget to remove and replace the back cover and the battery.
If you're using Nokia Music, the subscription can only be used in one device. Once the license is transferred to another phone, you may no longer be able to use the same account for downloading music in the old phone. If this is what happened, it's best to contact the local Nokia Care team for further support. Check this link for contact information: http://www.nokia.com/global
Hope this information help.
Cheers!

Nokia lumia 610 power button problem

Hi,
It has been more than a year since i have been using my nokia lumia 610 but from few days i have been experiencing a problem with my phone . sometimes power button becomes too sensitive and it becomes like a touch button , Also , it turns off by itself And while starting , it reaches upto nokia logo and then vibrate and turns off.
now phone working fine, "this problem started when my phone fall down like 50 cm high to ground".
Please help me, Thank you in advance.

Hi wiise9,
Welcome to the forum!
We can't verify yet if the issue is hardware or software related unless confirmed by Nokia authorized technicians. Just keep monitoring the phone's performance. If the issue happens again, best to try the troubleshooting steps shown at this link first further isolate it: Your Windows Phone 8 doesn't work or respond as expected
Let us know if you need further assistance.

Lumia 610 Bluetooth problem

Hi, yesterday I bought lumia 610. I tried to connect via Bluetooth with another nokia devices but Lumia 610 can’t connect.
This link doesn’t help. http://www.nokia.com/gb-en/support/product/lumia610/troubleshooting/?qt=Bluetooth&comp=nokiatroubles...
How I can fix this? Thanks!
Solved!
Go to Solution.

Hi rgisme,
Thanks for your feedback and welcome to the forum.
Windows Phone does not support file transfer through Bluetooth, you can however use Skydrive, attach images and Office documents to a mail or transfer media files using Zune.
Custom ringtones can be used as general or contact specific tones, more information can be found here.
Windows Phone synchronizes contacts and calendars live and in real time with Outlook without the need to actually have the phone connected to your PC running Outlook by using a Wi-Fi or Mobile data connection. You can find more information on this here.
Hope this helps,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Nokia lumia 610 shutdown problem

Sorry if that's not the right place to create the discussion, but doesn't know where else... Before near 1-2 hours, my phone started shutting down automatically. I'm turned it on and it shutted down again. Before near 5 minutes i resetted it... but i still have that problem.. can someone tell me if there is a solution?

Hi privateme,
Welcome to the forum!
Did something happen to your Lumia 610 before this issue came up? To clarify, the phone completely turns off and not just a regular screen time-out, is that right? You mentioned that you reset the phone after the issue happened. Is it the one under Settings > About?
Is your phone already running the latest software version? If yes, you may try to restore the previous software version. Check this link for the procedure: Restoring a backup to your phone - WP7.5. After that, monitor the Lumia 610 and see if the issue will continue to happen.
Let us know if this information helped you.

Lumia 610 problem: volume went 0 by itself

Problem:
Volume went to 0 by itself and it could not be increased. In this mode also the alarm clock was silent (normal I guess, if the volume is 0). Reboot helped.
Longer story:
Last night I put the phone charging. In the morning I woke up an hour late to notice that both my alarms had been "ringing", silently though. I saw 2 screens, one after another, about the alarm clock (I have two alarms ringing) and dismissed them. The thin information block on top of the screen was constantly showing, volume 0/30 and silent mode. When I added the volume, I saw a change from 0 to 1, but then it went back to zero and silent. When the information block did roll up, i.e. when I pressed the back key, there was always another one beneath it. I restarted the phone, and then was able to adjust volume.
I am certain that I did have the volume set above 10 in the evening and silent mode was not selected. And I'm pretty sure that I would have woke up, if the alarm had been actually ringing.

Reinstall the software firmware may solve the issue. If it does not solve the issue, try resetting your phone (It will delete all your data, so create the backup data in your PC).
If neither works, bring it to Nokia Care to check of your Lumia 610 issue.
If I have helped you in any way, give me a kudos!

Lumia 610 xbox problem

I've just bought a lumia 610 yesterday. And my problem is i can't find my xbox live apps thing help me please..

Hi arrol,
Thanks for your post and welcome to the forum.
You will find (Xbox live) games in Marketplace. When you tap the Xbox Tile on the startscreen you will find a number of apps ready to click for download or you can tap 'Select more games' to go to the games section in Window Phone Marketplace. You will need a mobile data or Wi-Fi connection to download content from Marketplace.
Hope this helps,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

NFC - Disconnecting problem on Lumia 820 and Lumia...

First, we have 2 Lumia 925 and 3 Lumia 820 all on Amber and latest updates. and having problems with connecting by tapping the phones with NFC tagged headsets which are:
Nokia Essence BH-610
Nokia Bh-221
Nokia Purity Pro Bh-940
and also JBL Powerup and JBL Playup.................
Every time when tapping the above headsets or whatever with the Lumia phones mention above I have to retapp the the phone so they reconnect and bluettoth start to be activated.
This has been going on for a while now and it is frustrating to use NFC which is far better implemented on my 808 Pureview which never fails this easy task..to connect and stay connected...without the hazzle...mentioned..
There are also other audio and sound problems which have stopped our progress for going further with Lumia phones here and actually reconsider ...
The gasply Tunein reconnecting and restarting playing after pausing and not hearing incoming sms and phone when connected to a bluetooth enabled NFC headset (if not the headset is on the head (purity pro) or in the ear (BH-610) at the time the incoming sms or email arrives of course)
There are more examples and I can clearly see in this forum that Microsoft and Nokia dont have it all figured out considering there are a lot threads about sound, volume and that kind of problem related things.
And this thing about not being able to have different audio levels for music, calls or whatever...come on...gosh.
Solution?
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

Same problem on Lumia 620, connecting by tapping to NFC-enabled headset like Nokia Essence BH-610.....disconnects almost directly and then tap again, connecting and firmly connected after that.
Well, also worth mention not to be ok is that when disconnecting the headset by tapping the phone is that bluetooth doesnt switch of automatically. "On real" smart phones like Nokia 701, 700 and 808 Pureview bluetooth then disconnect.
Time consuming all this.....not to mention all the hazzle when on the run...
An example the other day after listening to Tunein radio, coming to a meeting and pushing pause and disconnectyed the3 headset.....a minute after that the Yunein-radio starting to play loud and clear through the phones loudspeaker....emabarrasing to say the least.
Not reliable at all....lives on it´s own terms, not mine....
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

Nokia Lumia 610

So i've been trying to update my nokia Lumia 610 to the latest version ( 7.10) and i keep get the
801812C1 problem... ive done the solution that http://support.microsoft.com/kb/2484484?toggle=step801812C1#801812C1 suggests and still i cant update my phone.. I hard reset it and tryed again still the problem exists! I dont use the original usb cable that came with the box i bought i dont know if this is a problem.
I would really like someone to helpme since i have the phone nearly for 1 year and i dont wanna change it!

Latest version for the 610 is WP 7.8
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Video download in Nokia lumia 610

How to download video in Nokia lumia 610 ????

Hi lumiakdb,
Thank you for your post and welcome to Nokia Support Discussions!
You cannot download video files on Nokia Lumia 610, but you can, however, stream supported videos by opening them in the browser. If you want to get a video file on your device, you'll need to transfer it using Zune or Windows Phone 7 Connector for Mac (can be downloaded on AppStore). Please see here for instructions on how to synchronise content using Zune.
Hope this helps,
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Nokia lumia 610 randomly dials numbers

I have a Nokia Lumia 610 and for some odd reason last two weeks it randomly dials numbers either mobile or landline. When its sat on the kitchen table, it just dials it, more oddly it switches to loud speaker and it does it about 10-15 times same number one after another.
Switched it off and back on and for a few days its ok and then it does it again. Anyone ever come across this and is it fixable

Hi genpower,
Welcome to Nokia Support Discussions!
Do you have a screen protector on the screen? Sometimes a screen protector can do selections on it's on, especially if it is of a lower quality. If so, try to remove the film to see if it fixes the issue.
You could try to reset your phone, which will reinstall the operating system on the phone. To reset your phone, go to settings > about > reset your phone. It is recommended to synchronise all your media files before doing this, as it will remove all user files on the phone. Please note that you will lose all your text messages in the process.
Let us know how you get on!
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Lumia 610 - How to extend ring and Nokia Suite iss...

Hi there thought I would give you try again as you were very helpful to me in the past I have just taken delivery of nokia lumia 610, I know not the latest phone but for what I want I reckon it will suit however I have encountered 2 problems First is there any way you can extend the length of time it rings before it goes to voicemail it only rings 3 times on my phone Secondly nokia suite just does not seem to recognize my phone I follow all the instructions but it just will not connect    I have tried uninstall/reinstall but nothing works I right click on the phone symbol to add new phone, connect my USB as it says and nothing happens. I am not all that tech savy so if you have answer in layman's terms it would be appreciated
Thanks   Eddie

this is the worst nokia i have had, except the slide phone i had for 13 months that lost its speaker. i cant believe that the ring time cant be extended, this would be the only product on the world market that cant extend it ring time. i dont see your technical help answering the question.
regards peter.
weedougie wrote:
Hi there thought I would give you try again as you were very helpful to me in the past I have just taken delivery of nokia lumia 610, I know not the latest phone but for what I want I reckon it will suit however I have encountered 2 problems First is there any way you can extend the length of time it rings before it goes to voicemail it only rings 3 times on my phone Secondly nokia suite just does not seem to recognize my phone I follow all the instructions but it just will not connect    I have tried uninstall/reinstall but nothing works I right click on the phone symbol to add new phone, connect my USB as it says and nothing happens. I am not all that tech savy so if you have answer in layman's terms it would be appreciated
Thanks   Eddie

My Lumia 610 having Internet sharing intermittent ...

I am Using Lumia 610 which i bought in may this year. I am using its internet sharing feature with my samsung tab and any other anroid phones with no problem at all. No connectivity issues. I can hook up internet anytime through lumia sharing. i did not accounter any problem until until recently i start using window 7 pc. I made a few succesfull connection already....but i notice some time it didnt work...., it very frustrating when i really need it but it didnt work. I did some trouble shooting with my pc like system restore, switch on and off the phones, and making conection with my droid. You know what it works wit droid but not my PC.

The Nexus 7 will not detect ad hoc networks so simple answer is no.

Activation problem in lumia 610..

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