Activation Server Unavailable when activating Adobe RoboHelp 6

I am getting an Activation Server Unavailable message when activating Adobe RoboHelp 6 on Windows 7. Phone activation no longer works. Anyone encountered this issue before? Thanks!

I had to contact Adobe Support twice via chat. The first representative told me to go on here. The second one gave me an RH6 installer and a serial number different from the one I had. Now able to run RH6 without the prompt to activate.

Similar Messages

  • Error: Activation Server Unavailable CS2.  Adobe Instructions say to uninstall CS2 and go to Adobe and download version without the activation issue. But when I go there there is no link for CS2.  Has all other suites but not CS2.  Does this mean my softw

    I just bought a smoking hot Toshiba Qosmio and I installed CS2. I was prompted to activate but got the error message above.  Instructions from Adobe said to uninstall and then install a version without the activation hang up. But when I go to Adobe to get it there is no CS2.  Lowest they have is CS3.  It appears there are no support options for me.  Any ideas Adobe?

    I followed those instructions:
    2. Download and install CS2 applications
    You can use the serial numbers provided as a part of the download only if you legitimately purchased CS2, CS2 applications, Acrobat 7, or Audition 3.
    Make sure that your computer meets these requirements:
    Mac OS X v.10.2.8–v.10.3.8. PowerPC® G4 or G5 processor
    Microsoft® Windows® 2000/Windows XP. Intel® Pentium® III or 4 processor
    Select the language in which you bought the application:English | French | German | Japanese | Spanish | Italian | Dutch | Brazilian Portuguese | Swedish | Danish | Finnish| Norwegian | Chinese Traditional | Chinese Simplified | Korean 
    Sign in using your Adobe ID (usually your email address) and password. If you don't have an Adobe ID, click Create an Adobe Account. 
    Need help with your Adobe ID? See the Adobe ID
    But when I go to try and download CS2 it is not an option. They have all the other suites except CS2

  • Adobe Premier 2.0: Activation Server Unavailable??

    I tried the phone service which is also unavailable, how do I now activate this product? I've been sitting on the live chat for 20 mins with no answer

    See here:
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    Has any one else had this issue?
    Only solution Adobe can suggest is to buy CS6!

    I was told the CS2 is old software by the Adobe Help Desk and it is no longer supported so the only real option is to upgrade to CS6.
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    I've been running the "CreativeSuiteCS2Disc1.exe" first - the files are extracted then ot lauches the install... then asks for CD2! Then there no other option but to cancel the install.
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  • Activation Server unavailable?

    I'm getting an error message upon activation. "Activation Server Unavailable". Anyone else have this issue currently? Called customer service and was told to try again in a few hours. It will be a full 24 hours that it's been down in just a few more hours. Nothing changed on my system, all other internet access is ok and none of the components of Creative suite will activate, not just InDesign (which is what I really need right now!)

    What is the version of the InDesign you are on and on what OS ?
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    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
    If you are on the latest version then the below kb article may help :-
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  • Activation Server Unavailable - trying to deactivate CS2

    When trying to deactivate CS2 from an old PC (intending to activate on new PC), this message appears: "Activate Server Unavailable". Is there another way to deactivate the software on the old machine?

    you cannot deactivate and you cannot re-activate.  the servers are shuttered.
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  • Aobe Standard Activation Server Unavailable Question

    I currently have Adobe Acrobat 9 Standard installed on my computer; it has been running on this compter for about 5 years.  Today, I encountered the following error message: "You cannot use the product at this time.  You must repair the product by uninstalling and then reinstalling this product or contacting ... Adobe Customer Support for help."  Because I do not have the original disks (product was installed via the web) I contacted customer support, but were told that they did not support this product.  Instead, they directed me to the Adobe Forums for help.  On Adobe Forums, I selecte help with "Error: Activation Server Unavailable" Topic, but found the following message. "Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue".  It then told be to uninstall my product and reinstall it  It states, "If you have CS2, CS2 applications, Acrobat 7, or Audition 3 installed on your computer, uninstall them."  To install, it states, "You can use the serial numbers provided as a part of the download only if you legitimately purchased CS2, CS2 applications, Acrobat 7, or Adition 3".
    What I need to know is whether the fix for Acrobat 7 will work for Acrobat 9?  If not, where do I find the fix for Adobe Acrobat 9 Standard, can the fix be done without an installation disk, and where can I go to obtain my original product serial number?

    no, that's not an acrobat 9 fix unless you want to downgrade from acrobat 9 to acrobat 7.  if you do, follow the directions at that link, http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
    otherwise, you may be able to repair your acrobat std 9 by reinstalling:
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    and activate with your serial number.
    if you have a download problem, you didn't follow all 7 steps.  typically, failure to meticulously follow steps 1,2 and/or 3 is the problem, but your browser must also allow cookies so that's (a restrictive browser setting) another potential source of problems.
    if you have a mac, to reinstall you need to contact the vendor that sold you acrobat std 9.
    if that was adobe, it should be listed under your purchase history, https://www.adobe.com/account.html
    if that was dell, http://www.dell.com/support/contents/us/en/19/category/Product-Support/Self-support-Knowle dgebase/software-and-downloads

  • PLEASE HELP... error message saying activation server unavailable...

    HI
    I have been trying to get my new iphone activated all day and I keep getting the error message saying "activation server unavailable".  I've been trying all day nothing's happening...have Apple got server issues, this was after I tried to update my phone to IOS5.
    Desperate to play with my new toy but am at a loss!!!
    Louise

    Looks like you r not alone, few more people with at&T can't activate. If memory serves right same happened first week iPhone 4s came out. Just too many people activating their toys. I d probably try to do it at 2 or 3 in the morning. Sorry.

  • HT201210 Trying to activate my iPhone, but it says activation server unavailable, tried connecting to iTunes, but I get same message

    As above really, keep getting activation server unavailable, after trying to activate my phone after a restore

    I do have a SIM card installed, albeit it says invalid sim.and this was my reason for a restore.
      My sim is the same sim I have had since I bought the phone new, it has never been removed and the phone is not jail broken.
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  • I upgraded my iPhone 3GS to iOS 6, but could not activate it. It flashed Activation server unavailable. How to activate my iPhone?

    I upgraded my iPhone 3GS to iOS 6, but could not activate it. It flashed Activation server unavailable. How to activate my iPhone?

    Good evening
    Not an expert at this issue but here is a guide to help you.
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  • IPhone won't activate after restore. Activation server unavailable

    I restored my iPhone 4 through iTunes and it keeps saying "unable to activate phone, activation server unavailable".

    There are two common causes for this problem:
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    2. You once, at some time in the past, used your computer to hack or jailbreak some iOS device (not necessarily the iPhone with the problem). If you did your network database on your computer is corrupted, and you will have to edit your hosts file and delete any lines that contain gs.apple.com.

  • Phone turned off and said activation required, I followed prompts and nothing! Says activation server unavailable....

    Phone turned off and said activation required, I followed prompts and nothing! Says activation server unavailable....

    Same thing happened to me.  Was using my iPhone 5 and suddenly it went into "Activation" mode and now won't activate.  Was in the process of replying to an important SMS text message and now I can't even call the person!!

  • My mail is telling me Yahoo server unavailable when i know its not and I cant get mail

    my mail is telling me Yahoo server unavailable when i know its not and I cant get mail

    This most likely means that either the server is unavailable, or your email settings are corrupted. Try deleting the account, rebooting the phone, and adding it back.

  • Activation server error when authorizing my laptop/adobe ID

    Hi.  Whenever I try to authorize my laptop to my newly-made adobe ID, I always got the message Activation server error code : E ADEPT REQUEST EXPIRED blah blah blah.  Upon reasearching on the net, I stumbled on a blog that says that one of the problem might be the time zone.  I'm in the Philippines, does that matter?  How to fix this problem?  I have copies of sample files (epub) for ADE and the program read/loaded the files without any problem.  But when I tried to load a purchased ebook using the URLLink.acsm, that's when I encountered this problem.  Please someone give me the step-by-step process on how I will be able to authorize my laptop.

    Found this link on a different forum and it worked for me on a MAC
    http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

  • I have recently bought a 3g, i have connected to itunes, when i get to the last stage of the restore it states activating iphone then comes up with the following message - could not be activated bcause activation server unavailable, its been saying this f

    Help please?

    Either your antivirus/firewall is blocking access to the activation server, or you have a redirect in your hosts file. Try disabling the antivirus and firewall, and also check the hosts file. Look for any lines in it that contain "gs.apple.com". If you find them, delete them.
    Mac: /etc/hosts
    Windows: c:\windows\system32\drivers\etc\hosts
    BTW, if you ever used your computer to jailbreak or hack any iDevice those lines WILL be in your hosts file. And if you ever hacked your iPhone to install a different baseband you will also get that error, but in that case the problem is unsolveable.

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